How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%93+22.5Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty99−0.1Experts Score= 95Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCOREPete's Appliance
Boston, MA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #15Position by Experts Score among all companies we track in this category. of 60 appliance repair · 4.9★ from 121 Google reviews
Report card
Percentile vs other appliance repair (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Pete's Appliance for 7 kinds of job.
Pete's Appliance for dishwasher repair
Clear ✕All 10 Google reviews tagged “Dishwasher repair”
Pete has been lovely to work with and seems very knowledgeable in his field. Highly recommend :)
I cannot sing Pete’s praises enough. I was suffering for almost a year with a dishwasher that ran, but simply did not wash dishes. I own a construction company so I am surrounded by men who can’t admit when they don’t know how to do something 🤣 Two of them tried to “diagnose the problem” & said the drain line is…
Pete came to fix my dishwasher. I described the issue and before walking in the door, he said, "I bet I know what the problem is." Sure enough, he showed me exactly what the issue was, just as he expected. He had all the parts in his truck, showed me the breakdown of the costs, did the repair, and was in and out in…
Given the issue description I gave when booking the appointment, Pete diagnosed the problem prior to even coming over, so he was able to order the part needed before coming (after discussing with me via phone). He fixed the issue with my dishwasher, and when the position he had left it in initially did not work, he…
Pete is awesome! He has repaired several machines at my house. He is always on time. He is friendly, trustworthy, and an expert at what he does. He is tenacious. He is super responsive and good natured. He has an answering service that is also very pleasant and helpful. I recommend Pete 1000%
I thought I’d have to replace both my KitchenAid dishwasher and my Maytag washing machine. Pete saved both of them, saving me a lot of money. He was reliable, professional and was a pleasure to work with.
I am a Wellesley resident . Pete came to fix a dishwasher for me and based in “MY” assessment to him on what parts to bring to repair, he came with them and I gave him bad info. He came to my home, assessed the job and said he would be back in a day to fix it. He did. On time. I was his last call at 9pm. 9pm !!! He…
Outstanding service. Honest and responsive. Can't recommend more highly.
Pete is my go-to recommendation for any & all appliance work needed in Greater Boston. I called Pete in the middle of the pandemic (Sept 2020) for service on our hard-to-service dishwasher brand (Fisher & Paykel). Nearly every other shop wasn't taking on repairs for appliances they hadn't sold themselves, but Pete…
Our dishwasher was an appalling dump heap overflowing with the most disgraceful assortment of deplorable rubbish imaginable, mangled up in tangled up knots. Peter came out, took it apart and cleaned each piece meticulously. The price seemed fair. The dishwasher no longer leaves dried on crud, like it did before.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Dishwasher repair | 10 | $114–$390 |
| Oven repair | 6 | $139–$427 |
| Refrigerator repair | 6 | $253–$427 |
| Washer/dryer repair | 5 | $126–$335 |
| Washing machine repair | 4 | $126–$371 |
| Refrigerator/freezer repair | 4 | $132–$440 |
| Dryer repair | 3 | $183–$365 |
