Analyzing 5,827,1615.8M ReviewsFor 16,09716.1K Experts
Customers rate the business 4.9 out of 5 based on 62 reviews, with the owner responding to 79 percent of them. Reviewers frequently praise punctuality, professional communication, and fair pricing for services including water heater replacement, furnace maintenance, and drain clearing. Technicians are noted for arriving on time, explaining options clearly, and cleaning up thoroughly after completing work. One recurring criticism involves a technician arriving unprepared for a servicing appointment, lacking necessary tools and failing to repair a broken part during the visit.
Data from Google, last updated October 28, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: value.
Bar = this company · dark tick = category median.
62 Google reviews we collected
Phrases our text analysis found in 56 written reviews
Price verdicts customers left with their Google review
Middle half of what 9 customers paid ($295–$585) · gold mark = category median.
How often each topic comes up in the written reviews
We read 56 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“The entire team at Pete the Plumber are highly professional.”
“Pete has done quite a lot of work for us and is always friendly, knowledgeable and does great work.”
“We had a leak in our hot water heater and Pete came the same day we called.”
“They were there within 30 minutes, and probably saved us from a great deal of damage.”
“I highly recommend Pete for your HVAC needs from installation to repairs.”
“During the planning stage, Pete offered options between boilers, explained the differences between units, and did not try to hard sell us on anything…”
“They go above and beyond, very honest and extremely helpful.”
praise complaint · found by our text analysis, Google review wording unchanged.
Daren was courteous and professional. He fixed the problem and after cleaned up. I will be using the service in the future and have in the past.
Pete offered an early bird September special for furnace servicing that I immediately took advantage of. Pete scheduled an appointment for me right away. As it turned out, my furnace needed a new part that was installed on the spot assuring the furnace would be in good working for heating season. Thank you Pete for…
Had my gas hot air furnace and tankless water heater serviced. The person sent was not prepared. Needed a clean 5 gallon pail to flush tankless water heater, which I provided. Did not have anything to measure out the two gallons of water to mix with cleaner. Just dumped cleaner in water and did not stir as directed.…
Pete the Plumber & his staff are just the best, great experience meeting Cameron today.
I have used Pete The Plumber services in the past never been disappointed. They go above and beyond, very honest and extremely helpful.
4.9 ★★★★★ 62 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Very Good!
Thank you for your outstanding rating. Our team sincerely appreciates your support and thoughtful feedback.
Great plumber and even better person. No one better
Thank you so much for your kind words! Our team is thrilled to hear you had a great experience.
Excellent and friendly service.
Thank you so much for your kind words! Our team is thrilled you had a great experience!
Showed up as promised and did clean quality work.
Thanks so much for your kind words!
Daren was courteous and professional. He fixed the problem and after cleaned up. I will be using the service in the future and have in the past.
Thanks so much for your kind words! Our team is thrilled to hear you had a great experience with Darin.
Great service !!! We had a leak in our hot water heater and Pete came the same day we called. He was able to give us all the options available to us along with estimates. Came a day later to instill the new unit. very professional & courteous. Highly recommend his company.
Thank you so much for your wonderful words! Our team is absolutely delighted that Pete could assist you quickly and professionally. We truly appreciate your recommendation!
Pete offered an early bird September special for furnace servicing that I immediately took advantage of. Pete scheduled an appointment for me right away. As it turned out, my furnace needed a new part that was installed on the spot assuring the furnace would be in good working for heating season. Thank you Pete for sending out the early bird furnace service special. Saved me from having to make an emergency call at the start of heating season. Very smart! Excellent service. Friendly and professional. Thank you!
Thanks so much for the awesome review! Our team is thrilled Pete could help you quickly and get your furnace ready for the season.
The entire team at Pete the Plumber are highly professional. They were able to quickly install a new water heater and get us back to normal. The install team was respectful of our home taking the time to place runners to avoid tracking dirt throughout the basement and when they left the area they worked in was clean and took all garbage with them. Great job!
Thanks so much for your kind words! Our team is thrilled to hear you had a great experience with the water heater installation.
Excellent company to work with - we've been working with Pete for about 3 years now, we found him through recommendations by several people. Pete recently replaced our oil burner and boiler, added acid and iron reduction systems, replaced the water heater too - he and his crew arrived on schedule, worked very diligently and professionally, and worked as a team with O'Neill Electric, as new wiring was needed. During the planning stage, Pete offered options between boilers, explained the differences between units, and did not try to hard sell us on anything - he talks to you, not down to you like so many contractors do. His crew, Darren and Cam were also friendly and hard working. About 6 months ago I came home from work one evening and my kitchen was wet - water was coming through the ceiling thanks to a rotted valve in an upstairs bathroom. They were there within 30 minutes, and probably saved us from a great deal of damage. So, Pete is great for emergencies, great for routine work, and for the major renovations. He's a hardworking professional - you won't be disappointed working with Pete the Plumber.
Thank you so much for your kind words! Our team is thrilled to hear about your positive experience and ongoing trust.
Pete has done quite a lot of work for us and is always friendly, knowledgeable and does great work. Highly recommend him and his crew.
Thank you so much for your kind words!
Analyzing 5,827,1615.8M ReviewsFor 16,09716.1K Experts
