Analyzing 8,099,5418.1M ReviewsFor 22,93522.9K Experts
Google reviewers rate Petropolis Pet Grooming Salon 4.7 out of 5 based on 109 reviews, with the owner not replying to any. Customers frequently praise the staff's friendliness, punctuality, and fair pricing for services like nail trims, ear cleaning, and full grooms. Recurring themes highlight the gentle handling of anxious pets and the effectiveness of Monday drop-in nail clinics. However, several low-star reviews criticize specific grooming outcomes, noting that cuts did not match requested lengths, resulting in unsatisfactory results or additional veterinary costs.
Data from Google, last updated November 3, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and reliability; weakest: replies to reviews.
Bar = this company · dark tick = category median.
109 Google reviews we collected
Phrases our text analysis found in 71 written reviews
Price verdicts customers left with their Google review
How often each topic comes up in the written reviews
We read 71 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“They did an amazing job getting him cleaned up and comfortable again, and they treated him like one of their own.”
“This is by far the worst cut they have ever gotten.”
“They were very friendly and took care of Jack quickly and efficiently.”
“Harm my dog twice and was very rude about it.”
“He is not a fan of having this done, but they do a great job keeping him comfortable and getting the trimming done quickly.”
“The price is shockingly affordable, way less than what we expected.”
“We are forever grateful and highly recommend your services!”
“I will not be going back to this place, as lovely as it is, because I do not feel listened to.”
“Our 11 month old lab has grown to trust and love the process of getting his nails done since we've been taking him since he was young.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Petropolis Pet Grooming Salon for 1 kind of job. Pick one to see what they paid and said.
⭐⭐⭐⭐⭐ I can't thank this team enough for the care and compassion they showed my dog after he spent four days roaming around. When he was finally found, he was dirty, matted, exhausted, and in need of some extra TLC. The grooming team was incredibly patient, gentle, and understanding of everything he had been…
Petropolis does a great job at trimming my dog's nails. He is not a fan of having this done, but they do a great job keeping him comfortable and getting the trimming done quickly. Their prices are very fair as well!
They took my 17 week old cockapoo puppy and trimmed, filed and shaved her paw pads all for $20. I will definitely be going back!
Leah has done an amazing job for years grooming my 2 poms and havapoo . I would 100% recommend her. She will become a part of your pets life!!!!
Amazing experience. The best grooming my Great Pyrenees has ever had! No more mats and so fluffy.
Both of my pups love their groomer, Michelle. One of my guys did not like getting groomed prior to our groomer switch. Michelle sings to him. They get so excited to see her. Nine and 10yrs old, my request is always puppy cuts, and my boys are happy.
| Job | Reviews | Category typical |
|---|---|---|
| Dog grooming | 2 | — |
4.7 ★★★★★ 109 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
They were very friendly and took care of Jack quickly and efficiently.
⭐⭐⭐⭐⭐ I can't thank this team enough for the care and compassion they showed my dog after he spent four days roaming around. When he was finally found, he was dirty, matted, exhausted, and in need of some extra TLC. The grooming team was incredibly patient, gentle, and understanding of everything he had been through. They did an amazing job getting him cleaned up and comfortable again, and they treated him like one of their own. Seeing him happy, clean, and feeling better after such a stressful experience meant the world to our family. We will be a forever client. Thank you for going above and beyond and helping our boy get back to feeling like himself again. We are forever grateful and highly recommend your services!❤️.
Petropolis does a great job at trimming my dog's nails. He is not a fan of having this done, but they do a great job keeping him comfortable and getting the trimming done quickly. Their prices are very fair as well!
They took my 17 week old cockapoo puppy and trimmed, filed and shaved her paw pads all for $20. I will definitely be going back!
Leah has done an amazing job for years grooming my 2 poms and havapoo . I would 100% recommend her. She will become a part of your pets life!!!!
They have taken very good care of my buddy Whitey. Thank you!
Michelle does an excellent job grooming our cat.
I need a Payday loan, really bad.
Amazing experience. The best grooming my Great Pyrenees has ever had! No more mats and so fluffy.
Both of my pups love their groomer, Michelle. One of my guys did not like getting groomed prior to our groomer switch. Michelle sings to him. They get so excited to see her. Nine and 10yrs old, my request is always puppy cuts, and my boys are happy.
Analyzing 8,099,5418.1M ReviewsFor 22,93522.9K Experts
