Aaron SopinskiLocal Guide · 28 reviewsTotal number of Google reviews Aaron has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGood work and a quick turnaround
Pewaukee Cleaners
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%84+53.4Reliability 28%88+24.8Replies to reviews 8%38+3.1Experts Score= 81Not enough data for value; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.81SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#4 of 14 sewing servicesPosition by Experts Score among all companies we track in this category. · better than 77%
4.9 ★★★★★ 25 Google reviews
88%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★, last 20 reviewsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
0%reviews answered by the owner
Oct 2026latest review
Pewaukee Cleaners at a glance
Customers praise the dry cleaner for high-quality work on garments and alterations, noting quick turnaround times and reasonable pricing. Reviewers highlight the owner's attentiveness, such as remembering names and preferences, and her willingness to communicate about service capabilities. While most feedback is positive, one customer mentioned the prices are a little pricey, though they still considered the overall experience great.
- Google rating: 4.9 out of 5 from 25 reviews (88% five-star).
- Reviews on this page: 25 Google reviews (16 with written comments).
- Owner responses: the business replied to 0% of reviews.
- Most recent review: October 17, 2026.
- Service: Sewing Service serving Pewaukee, Wisconsin.
Data from Google, last updated October 28, 2026.
Score profile vs other sewing services
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and reliability; weakest: replies to reviews.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Pewaukee Cleaners: 84/100 on this factor. Category median: 78.A
84
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Pewaukee Cleaners: 88/100 on this factor. Category median: 69.A
88
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 99.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 83.–
–
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Pewaukee Cleaners: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Pewaukee Cleaners: 38/100 on this factor. Category median: 43.D
38
Bar = this company · dark tick = category median.
Star ratings
25 Google reviews we collected
- 5 stars2288%
- 4 stars312%
- 3 stars00%
- 2 stars00%
- 1 star00%
Praise vs complaints
Phrases our text analysis found in 16 written reviews
- Praise1794%
- Complaints16%
Topic share
How often each topic comes up in the written reviews
- Staff & attitude528%
- Would recommend422%
- Quality & results317%
- Speed & response211%
- Price & value211%
- Honesty & trust211%
What customers talk about
We read 16 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Such a good reliable place, the woman at the front counter is very nice and always leaves me with a smile.”
“I not only recommend this business, I am a fan of their work.”
“Good work and a quick turnaround”
“Pam does excellent, reliable work quickly.”
“Very reasonable prices and they do great work.”
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
Peter13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Absolutely, the best. Wonderful owner and high quality services. Special place!!
MaxLocal Guide · 287 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
Very reasonable prices and they do great work. Anything from shirts to comforters and everything in between!
RyanLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
I am picky, especially with my clothes but this place definitely meets my expectations. Definitely a 5-star place.
AnnLocal Guide · 36 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★
Pam does excellent, reliable work quickly. If she doesn't think she can deliver what you hope for, she'll tell you. But I've never been disappointed. I'd recommend this business to anyone.
LillyLocal Guide · 44 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★
Such a good reliable place, the woman at the front counter is very nice and always leaves me with a smile.
timothy10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
I always feel valued. Pam remembers my name and is very very kind. High quality.
Customer reviews
4.9 ★★★★★ 25 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Team members customers mention
Peter Bacon13 reviewsTotal number of Google reviews Peter has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleAbsolutely, the best. Wonderful owner and high quality services. Special place!!
Max FlanaganLocal Guide · 287 reviewsTotal number of Google reviews Max has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleVery reasonable prices and they do great work. Anything from shirts to comforters and everything in between!
David K JrLocal Guide · 13 reviewsTotal number of Google reviews David has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleBest dry cleaning services out there, I live this place!!
Ryan TomichLocal Guide · 9 reviewsTotal number of Google reviews Ryan has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleI am picky, especially with my clothes but this place definitely meets my expectations. Definitely a 5-star place.
Damon B11 reviewsTotal number of Google reviews Damon has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGreat overall. A little pricey.
Ann MeyersLocal Guide · 36 reviewsTotal number of Google reviews Ann has written across all businesses on Google Maps, not just this one.
Review from Google · view on GooglePam does excellent, reliable work quickly. If she doesn't think she can deliver what you hope for, she'll tell you. But I've never been disappointed. I'd recommend this business to anyone.
Lilly ThomaschaskeLocal Guide · 44 reviewsTotal number of Google reviews Lilly has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleSuch a good reliable place, the woman at the front counter is very nice and always leaves me with a smile.
LiveOutLoudLocal Guide · 81 reviewsTotal number of Google reviews LiveOutLoud has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleThe items I brought in were cleaned. The gal at the counter was nice too!!
timothy behling10 reviewsTotal number of Google reviews timothy has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleI always feel valued. Pam remembers my name and is very very kind. High quality.
Business details
- Address: 1350 Capitol Dr #9, Pewaukee, WI 53072
- Phone: (262) 691-3281
- Service area: Pewaukee, WI