How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%99+24Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 98Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCOREPhoenix Cleaning Solutions
Raleigh, NC · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #7Position by Experts Score among all companies we track in this category. of 26 upholstery cleaning · 5.0★ from 1,020 Google reviews
Report card
Percentile vs other upholstery cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: satisfaction.
Reviews for your job
Customers hired Phoenix Cleaning Solutions for 5 kinds of job.
Phoenix Cleaning Solutions for carpet steam cleaning
Clear ✕All 208 Google reviews tagged “Carpet steam cleaning” · showing 20
Great cleaning job on older, mid price range rug. We are going to try our higher priced rugs next. Very nice and very good.
Phoenix was amazing I was going to replace my carpet and they came in quickly changing that idea. I’m not sure what chemicals they used but put carpet will not need to be replaced.!
John did a great job and as a bonus was very personable
These young men were courteous and extremely efficient. They promised to come back if there were any issues. I did have one spot and they came back and took care of it. These folks are true to their word and do great work.!
Friendly guys quick cleaning and looks fabulous!
Very prompt, friendly, answer questions. Have always had good service from them.
This is 28 year old carpet Another great experience! Professional, prompt always on time and courteous they do a great job! I’ve been using them for over 9 years a couple of times a year.The cleaners are nice and trustworthy people! Terrific family owned small business. Please support them!
The young man who cleaned our carpets was very easy to talk to and very polite.
Always a great experience with Phoenix Cleaning Solutions!! Friendly, professional and they do a fabulous job. My go to for sure!
Excellent job! I just moved into town, when I unrolled the rugs I was a little sad by how dingy they looked. I called Phoenix cleaning solutions and I couldn’t be happier. 🐦🔥 Fast, friendly, reliable, & competent. I will definitely be calling in a year for my maintenance cleaning.
Great customer service, great cleaning!!! What can I say? When u have the best you stay with the best! Been using Phoenix for years.
Excellent carpet cleaning service ! Thorough ,polite and on time. I will use them again and recommend them to my friends.
Really great customer service from start to end. They did an amazing job on our carpets. I appreciated them being flexible and responsive as I was trying to coordinate a lot during move in. Would absolutely recommend them and use them again.
Jason was on time and did a thorough job. Will be using Phoenix for all my carpet cleaning needs!
Had a wonderful experience.. Office staff (Morgan) was very helpful and professional. Nate and John arrived on time and did an excellent job. They were very helpful with suggestions for future stains and carpet care. 100% recommend and 100% will hire the service again . Thank You!!
Best carpet cleaning company! I had spots on cream carpet that I thought would never come out! Previous company done a horrible job and actually made it worse but Phoenix made it look brand new!!
I have used Phoenix Cleaning Solutions multiple times over the years. The most recent service was for carpet cleaning and upholstery cleaning for a couch, loveseat, and large chair. They have always had exceptional service and are always a pleasure to work with. Highly recommend!!
Phoenix did a great job. They made an almost 40 year old carpet look practically brand new!
I have been using them for almost 20 years. They are so professional, on-time and do the best job! I would never use anyone else. Small business is where you receive the kind of wonderful, personal service you get from Phoenix!!!
Gentlemen were quick and courteous. They cleaned after themselves and left everything neat and dry. Definitely will be using their service again in the future.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Carpet steam cleaning | 208 | $153–$315 |
| Upholstery cleaning | 86 | $170–$340 |
| General carpet cleaning | 77 | $146–$303 |
| Area rug cleaning | 61 | $158–$434 |
| Pet stain & odor removal | 56 | $144–$260 |
