iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%98+25.6Value 15%100+15.2Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#109 of 322 video production companiesiPosition by Experts Score among all companies we track in this category. · better than 66%
5.0★★★★★61 Google reviews · 24 photos
100%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate this Tucson photographer five stars across sixty-one reviews, noting that the owner responds to three-quarters of feedback. Clients describe services including headshots, real estate photography, drone videography, and event coverage. Recurring themes highlight punctuality, clear communication, professional demeanor, and polished final products. One reviewer mentioned reasonable pricing for drone shots. No low-star excerpts were provided to identify common criticisms.
Google rating: 5.0 out of 5 from 61 reviews (100% five-star).
Reviews on this page: 61 Google reviews (59 with written comments, 8 with photos).
Owner responses: the business replied to 75% of reviews.
Most recent review: August 24, 2026.
Service: Video Production Company serving Tucson, Arizona.
Data from Google, last updated November 6, 2026.
Score profile vs other video production companies
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and craft & service; weakest: reliability.
This companyVideo Production Companies median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Photography by Jonathan Arlia: 100/100 on this factor. Category median: 99.A
100
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Photography by Jonathan Arlia: 98/100 on this factor. Category median: 98.A
98
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Photography by Jonathan Arlia: 100/100 on this factor. Category median: 100.A
100
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Photography by Jonathan Arlia: 100/100 on this factor. Category median: 95.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Photography by Jonathan Arlia: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 64.–
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Bar = this company · dark tick = category median.
Star ratings
61 Google reviews we collected
5.0of 5
5 stars61100%
4 stars00%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 59 written reviews
100%praise
Praise118100%
Complaints00%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price686%
Reasonable114%
Overpriced00%
Not sure00%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude3731%
Would recommend2521%
Quality & results2118%
Speed & response2118%
Communication108%
Price & value33%
Honesty & trust11%
What customers talk about
We read 59 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Jonathan's videography/photography service was on time prompt very professional and the final product was highly polished.”
“I will be using him again on future events coming up.”
“I had the pleasure of working with Jonathan just recently and It was a great experience and worthwhile business transaction.”
“He was professional, easy to work with, and very responsive throughout the process.”
“Jonathan does great work and is very easy to work with.”
“Jonathan went out and took amazing drone shots for a great price too!”
“He is professional, friendly, and reliable.”
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Photography by Jonathan Arlia for 4 kinds of job. Pick one to see what they paid and said.
Vincent4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
I had the pleasure of working with Jonathan just recently and It was a great experience and worthwhile business transaction. Jonathan's videography/photography service was on time prompt very professional and the final product was highly polished. I was very satisfied with it. I will be using him again on future…
Bao1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
Jonathan did a really great job creating the virtual tour for Saigon Blossoms. He was professional, easy to work with, and very responsive throughout the process. The final product came out clean, polished, and really captured the atmosphere and design of our restaurant well. We’ve received a lot of positive…
Great priceCorporate photography
TracyLocal Guide · 78 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★
Jonathan is an amazing photographer. He has the diversity to photographic real estate with drones or to capture your best smile with a head shot.
Headshots and portraits
Jose5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★
The headshots are amazing and were completed quickly! I would recommend Jonathan to anyone!
Jessica3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★
Jonathan was very professional and patient with me. I can be a bit particular with my pictures, and he understood exactly how I wanted them. I highly recommend Jonathan for your photography needs!
ElizabethLocal Guide · 19 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★
Jonathan did an excellent job covering the premiere of Kate Hugo: Murder After Mayhem. He not only captured posed photos during our Opening Reception, but candid ones as well before, during and after the premiere.
I had the pleasure of working with Jonathan just recently and It was a great experience and worthwhile business transaction. Jonathan's videography/photography service was on time prompt very professional and the final product was highly polished. I was very satisfied with it. I will be using him again on future events coming up. I would highly suggest you give him a call and give him a chance to show you the expertise he can deliver on your project. Thank you Jonathan.
Bao Ma1 reviewiTotal number of Google reviews Bao has written across all businesses on Google Maps, not just this one.
Jonathan did a really great job creating the virtual tour for Saigon Blossoms. He was professional, easy to work with, and very responsive throughout the process. The final product came out clean, polished, and really captured the atmosphere and design of our restaurant well. We’ve received a lot of positive feedback on it already. You can tell he takes pride in his work and pays attention to the details. Definitely appreciate his effort and would recommend him to anyone looking for quality photography or virtual tour work.
-Bao Ma
Price assessment: Great price
Services: Corporate photography
Response from the owner · 5 months ago
It was a fun project, and I enjoyed working with you as well!
Tracy BeaudryLocal Guide · 78 reviewsiTotal number of Google reviews Tracy has written across all businesses on Google Maps, not just this one.
Jonathan was very professional and patient with me. I can be a bit particular with my pictures, and he understood exactly how I wanted them. I highly recommend Jonathan for your photography needs!
Response from the owner · 7 months ago
I appreciate that, Jessica!
Elizabeth von IsserLocal Guide · 19 reviewsiTotal number of Google reviews Elizabeth has written across all businesses on Google Maps, not just this one.
Jonathan did an excellent job covering the premiere of Kate Hugo: Murder After Mayhem. He not only captured posed photos during our Opening Reception, but candid ones as well before, during and after the premiere.
Price assessment: Great price
Services: Events and parties
Response from the owner · 8 months ago
I'm grateful I was a part of your movie premiere event! It was fun!
Deanna AlexanderLocal Guide · 19 reviewsiTotal number of Google reviews Deanna has written across all businesses on Google Maps, not just this one.
Jonathan Arlia was fantastic.**
He made the session comfortable, captured exactly the look I wanted, and delivered polished, professional headshots. I couldn’t be happier with the results.
Price assessment: Great price
Services: Headshots and portraits
Response from the owner · 9 months ago
Thank you for working with me! I look forward to the upcoming headshot event!
Patrick CunninghamLocal Guide · 203 reviewsiTotal number of Google reviews Patrick has written across all businesses on Google Maps, not just this one.
Jonathan Arlia is the consummate professional. Very, very good at what he does—photography. In addition to his skill and expertise, he is fun and easy to work with—and I’ve worked with hundreds of photographers as a wedding officiant and a professional Santa Claus. The photographs from a recent shoot were stunning…truly spectacular. If you’re looking for a great photographer, you really owe it to yourself to check Jonathan out. My guess is that you’ll end up booking him.
