Physical therapist · Milwaukee, WI · reviewed since 2014
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%97+61.6Reliability 28%99+28Replies to reviews 8%96+7.9Experts Score= 97Not enough data for value; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#70 of 181 physical therapistsiPosition by Experts Score among all companies we track in this category. · better than 62%
5.0★★★★★123 Google reviews · 10 photos
98%five-star reviews
4.96★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Physical Therapy of Milwaukee five stars based on 123 reviews, with the owner responding to all feedback. Customers frequently cite dry needling, knee replacement recovery, and pain management as effective services. Recurring themes include friendly staff, clear communication, a clean facility, and a personal approach to treatment. One minor criticism noted in a four-star review was temporary soreness following a session, though the patient reported improvement over the following days.
Google rating: 5.0 out of 5 from 123 reviews (98% five-star).
Reviews on this page: 123 Google reviews (81 with written comments, 2 with photos).
Owner responses: the business replied to 100% of reviews.
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and reliability; weakest: replies to reviews.
This companyPhysical Therapists median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Physical Therapy of Milwaukee: 97/100 on this factor. Category median: 96.A
97
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Physical Therapy of Milwaukee: 99/100 on this factor. Category median: 96.A
99
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 100.–
–
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 100.–
–
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Physical Therapy of Milwaukee: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Physical Therapy of Milwaukee: 96/100 on this factor. Category median: 75.A
96
Bar = this company · dark tick = category median.
Star ratings
123 Google reviews we collected
5.0of 5
5 stars12098%
4 stars22%
3 stars11%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 81 written reviews
96%praise
Praise10396%
Complaints44%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude4845%
Would recommend2725%
Quality & results1615%
Communication98%
Speed & response55%
Price & value11%
Honesty & trust11%
What customers talk about
We read 81 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Love going for dry needling with Dr Ramirez, she’s so kind and knowledgeable!”
“I highly recommend PT Milwaukee and especially Rodrigo!”
“I can't recommend Physical Therapy of Milwaukee highly enough.”
“I had a great experience with dry needling at Physical Therapy of Milwaukee.”
“PT are patience, kind, respectful and explain in a way the patient can understand.”
“that helped me was kind, attentive, and quick to address my issues.”
“PTM of Milwaukee is an awesome place to do any kind of physical therapy and believe me it will be worth it!”
“The others pretend to perform PT or OC but this is the true genuine location with full knowledge and sincere aim to resolve their patient’s issues.”
People customers mention
Ramirez15 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
Diane4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★
My therapist is amazing not only is she helping me to walk better but I am having fun doing it.
Emilio1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★
First of all, Let me say, Thank You, wonderful Staff, always looking out for my well being and personal attention you give. Again, Thank you. E. Santiago
Hannah4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
I really believe that Dr. Ramirez is someone who is doing the exact work she was meant to. When you start PT, you're probably in pain and a little nervous, but everyone at PTM is there for you! In a sea of corporate chain clinics, PTM is a practice built by and for our community, for the health and wellness of our community, and we're so lucky.
AngieLocal Guide · 54 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
Gracias a Dios por ponerme en mi camino a la dra Sylvester Ramirez , despues de 3 an̈os con el sufrimiento de un tendon el cual ningun dr me ayudo ni lo encontro, ni un fisico terapista, solo diagnostic artritis, reemplazo de rodillas las 2 y gracias ella me encontro el tendon y me ayudo muchisimo GRACIAS GRACIAS…
Grace7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
Absolutely amazing!! Love going for dry needling with Dr Ramirez, she’s so kind and knowledgeable!!
Patti7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★
I switched to PT Milwaukee when my other physical therapist kind of dropped the ball on my issues. I've been seeing Rodrigo for 2 months and he is just amazing. He's thinking out of the box and doing things to help me that my other PT never even suggested. He is an asset to the team. I highly recommend PT Milwaukee…
My therapist is amazing not only is she helping me to walk better but I am having fun doing it.
Response from the owner · 4 days ago
Thank you so much for sharing your experience! We love hearing that you're making progress with your walking while enjoying your therapy sessions. At PTM, we believe recovery should be both effective and enjoyable. We're so happy to be part of your journey toward moving better and feeling stronger!💙
Mikko Brown1 reviewiTotal number of Google reviews Mikko has written across all businesses on Google Maps, not just this one.
Thank you so much for your 5-star review! ⭐ We’re happy to hear you had a great experience at Physical Therapy of Milwaukee. Our team works hard to create a welcoming, comfortable environment where every patient feels supported throughout their recovery. We appreciate your support!
Emilio Santiago ll1 reviewiTotal number of Google reviews Emilio has written across all businesses on Google Maps, not just this one.
First of all, Let me say, Thank You, wonderful Staff, always looking out for my well being and personal attention you give. Again, Thank you. E. Santiago
Response from the owner · 11 months ago
Muchas gracias por su reseña de 5 estrellas.
Nos alegra que su experiencia haya sido positiva. Siempre es un placer acompañarle en su proceso de recuperación.
Hannah S4 reviewsiTotal number of Google reviews Hannah has written across all businesses on Google Maps, not just this one.
I really believe that Dr. Ramirez is someone who is doing the exact work she was meant to. When you start PT, you're probably in pain and a little nervous, but everyone at PTM is there for you! In a sea of corporate chain clinics, PTM is a practice built by and for our community, for the health and wellness of our community, and we're so lucky.
Response from the owner · a month ago
Thank you so much for these incredibly kind words, Hannah. 💙 It truly means so much to me and our entire PTM team. We built PTM to be a place where our patients feel heard, supported, and genuinely cared for. Being able to serve our community and help people get back to feeling like themselves is exactly why we do what we do. Thank you for trusting us and for being part of the PTM community!
Angie MunizLocal Guide · 54 reviewsiTotal number of Google reviews Angie has written across all businesses on Google Maps, not just this one.
Gracias a Dios por ponerme en mi camino a la dra Sylvester Ramirez , despues de 3 an̈os con el sufrimiento de un tendon el cual ningun dr me ayudo ni lo encontro, ni un fisico terapista, solo diagnostic artritis, reemplazo de rodillas las 2 y gracias ella me encontro el tendon y me ayudo muchisimo GRACIAS GRACIAS GRACIAS y por primera vez empece a caminar bien y sin andar cojeando tbm y sin dolor ... Y como la encontre TIK TOK dando ayuda a la comunidad y esa sencillez que tiene y su equipo tbm estoy muy agradecida y se la recomiendo a todos .
Response from the owner · 4 months ago
Muchas gracias Angie. por compartir su experiencia. Sus comentarios son muy importantes para todo nuestro equipo. Para PTM es un honor poder ayudarle en su recuperación y acompañarle en cada paso del proceso. Nos alegra saber que se ha sentido bien atendida, y seguiremos comprometidos en brindarle una atención profesional, cercana y con mucho respeto. ¡Gracias por confiar en Physical Therapy of Milwaukee! :)
Grace Stauber7 reviewsiTotal number of Google reviews Grace has written across all businesses on Google Maps, not just this one.
Absolutely amazing!! Love going for dry needling with Dr Ramirez, she’s so kind and knowledgeable!!
Response from the owner · 5 months ago
Thank you so much for your kind words, Grace! We're thrilled to hear you had a positive experience with Dr. Ramirez and our dry needling services. Your satisfaction is our priority! :)
Hugo Sanchez4 reviewsiTotal number of Google reviews Hugo has written across all businesses on Google Maps, not just this one.
Thank you so much for your kind words! We’re honored to be part of your recovery journey and appreciate the trust you placed in our team. Thank you for choosing Physical Therapy of Milwaukee.
r arrendondo5 reviewsiTotal number of Google reviews r has written across all businesses on Google Maps, not just this one.
I switched to PT Milwaukee when my other physical therapist kind of dropped the ball on my issues. I've been seeing Rodrigo for 2 months and he is just amazing. He's thinking out of the box and doing things to help me that my other PT never even suggested. He is an asset to the team. I highly recommend PT Milwaukee and especially Rodrigo! The entire team is professional and friendly. Thank you!
Response from the owner · 8 months ago
Thank you, Patti, for your wonderful feedback! We're thrilled to hear that Rodrigo has been able to provide you with the care and support you needed. We look forward to continuing to help you on your journey to recovery. Your recovery our commitment!
Ellist Muniz8 reviewsiTotal number of Google reviews Ellist has written across all businesses on Google Maps, not just this one.
Great service. PT are patience, kind, respectful and explain in a way the patient can understand. Thank you.
Response from the owner · 8 months ago
Thank you so much for your kind words! We’re so glad you felt supported and cared for during your visits. Our goal is always to listen, explain things clearly, and help you feel confident in your recovery.
