iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%97+25.3Value 15%100+15.2Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#7 of 49 piano moversiPosition by Experts Score among all companies we track in this category. · better than 88%
5.0★★★★★40 Google reviews · 6 photos
100%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
100%reviews answered by the owner
$627typical billiMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
Google reviewers rate Piano Wizards five out of five stars based on forty reviews, noting that the owner responds to all feedback. Customers frequently praise the company's punctuality, professional communication via text, and competitive pricing compared to local competitors. The moving crew is described as efficient and careful when handling various piano types in tight spaces or during long-distance transport. No common criticisms appear in the provided excerpts, as all reviews are positive.
Google rating: 5.0 out of 5 from 40 reviews (100% five-star).
Reviews on this page: 40 Google reviews (38 with written comments, 6 with photos).
Owner responses: the business replied to 100% of reviews.
Most recent review: October 20, 2026.
Service: Piano Mover serving Cedarburg, Wisconsin.
Data from Google, last updated October 26, 2026.
Score profile vs other piano movers
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Piano WizardsPiano Movers median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Piano Wizards: 99/100 on this factor. Category median: 92.A
99
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Piano Wizards: 97/100 on this factor. Category median: 89.A
97
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 96.–
–
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Piano Wizards: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Piano Wizards: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 86.–
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Bar = this company · dark tick = category median.
Star ratings
40 Google reviews we collected
5.0of 5
5 stars40100%
4 stars00%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 38 written reviews
100%praise
Praise92100%
Complaints00%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price675%
Reasonable225%
Overpriced00%
Not sure00%
$627-33% vs typical piano movers
Middle half of what 5 customers paid ($181–$807) · gold mark = category median.
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude2224%
Speed & response1718%
Would recommend1718%
Communication1415%
Quality & results1112%
Price & value89%
Honesty & trust33%
What customers talk about
We read 38 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Their care and kindness was from start to finish, would highly recommend to anyone.”
“They have affordable pricing, and they are timely and communicative.”
“I would recommend this group to any piano move you have.”
“Throughout the process, there was excellent communication via text messages, and the whole process went very smoothly.”
“I have used them twice now and had a great experience both times.”
“…ost immediately to move the piano though they would only give us our free quote once on-site.…”
“Everyone was friendly, organized, ridiculously efficient and just genuinely good humans.”
People customers mention
Milwaukee3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Piano Wizards for 3 kinds of job. Pick one to see what they paid and said.
Darrall3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
Piano wizards were very easy to line up moving a piano with LeAnn. Four people came and moved two pianos with three locations. The crew were super! I would recommend this group to any piano move you have.
Paid $1–500Great priceLocal moving
Alexis6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★
What a well planned, pleasant experience! Everyone was friendly, organized, ridiculously efficient and just genuinely good humans. The 1,000lb antique player piano was out of one house, down several stairs, into their van, across town and up multiple steps to its new home in about an hour! LeeAnn coordinated…
Lianna4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★
Great communication and price! Movers were very friendly and did an excellent job!
Good communication and service. Pricing is often better than local competitors.
Price assessment: Great price
Price: $500–1,000
Services: In-state moving
Response from the owner · a week ago
Thank you so much for your 5-star review! We always strive to keep our pricing as reasonable as possible, glad to hear that our rates met with your approval. Communication and customer service are priority, and we appreciate your public compliments :)
Darrall Schaver3 reviewsiTotal number of Google reviews Darrall has written across all businesses on Google Maps, not just this one.
Piano wizards were very easy to line up moving a piano with LeAnn. Four people came and moved two pianos with three locations. The crew were super! I would recommend this group to any piano move you have.
Price assessment: Great price
Price: $1–500
Services: Local moving
Response from the owner · 3 weeks ago
Darrall - Thank you for your complimentary review ~ It was such a breeze to set this up, your communication was excellent! We appreciate your business and the public praise you shared :)
Julie Potnek1 reviewiTotal number of Google reviews Julie has written across all businesses on Google Maps, not just this one.
From LeAnn running the office to the actual moving staff, moving the piano was seamless even when the destination was a tight space. Their care and kindness was from start to finish, would highly recommend to anyone. This is all they do and they do it very well! My father’s piano was from 1960 and now can be played by the grandson he never met, priceless! Thank you piano wizards!
Response from the owner · 3 weeks ago
Hello Julie and thank you SO much for allowing us to be of service to move this treasured family piano. We count it a privilege and appreciate being able to be of service. Love to hear of another generation in your family being able to add to the stories of this piano! Thank you for your compliments, it means the world to us :)
Mary Pellicano4 reviewsiTotal number of Google reviews Mary has written across all businesses on Google Maps, not just this one.
I highly recommend Piano Wizards! I have used them twice now and had a great experience both times. They have affordable pricing, and they are timely and communicative. One nice feature is that you can coordinate your move with them over text. I found this very convenient. The coordinator, LeAnn, is extremely friendly and professional! You don’t need to look any further than Piano Wizards if you need a piano moved. 5 ⭐️s!
Response from the owner · a month ago
Hello Mary and thank you SO much for your review! We appreciate your repeat business. It was a pleasure to communicate with you and we are privileged to be of service. Thank you for taking the time to text with compliments and share your words publicly - really appreciate you :)
Lynn RiceLocal Guide · 11 reviewsiTotal number of Google reviews Lynn has written across all businesses on Google Maps, not just this one.
Such a smooth experience! The two gentlemen who came to remove our piano (to be recycled/gotten rid of) were punctual, polite, and extremely quick. We also had a good experience with the Piano Wizards online contact too where we were texted the price of the removal promptly on the next business day since we reached out over the weekend. Unfortunately though, Piano Wizards couldn't come out for about 2.5 weeks. We then tried a junk removal company (Junk Punks) because they were able to come out almost immediately to move the piano though they would only give us our free quote once on-site. When they came, the two movers quoted us $700 and said they would have to manually carry it out. We decided to book with Piano Wizards instead as they had quoted us at $265 for the piano plus $3/mile distance charge and we felt better about them being able to move it without hurting themselves or our house! Totally worth the wait.
For reference: We had an upright piano in a first-floor bedroom with only two steps down to get out of the house. I'm sure their prices are subject to change based on difficulty of hauling out the piano, number of stairs, and our changing economy/inflation. BUT, they were WAY more affordable than our junk remover experience and definitely more equipped to do a quality job! I recommend getting a quote from Piano Wizards and using them to get the job done!
Price assessment: Great price
Price: $1–500
Services: Service not listed
Response from the owner · 3 months ago
Hello Lynn ~ Thank you SO much for taking the time to write such a detailed review. We REALLY appreciate the 5-stars! We strive to keep our pricing as affordable as possible and still remain in business. Knowing you gathered another quote and came back to us means a lot. Our pricing is according to the labor involved and is based on the size of the piano, any stairs, and distance. We are glad we were able to be of service and appreciate your public praise!
Abigail Jackson11 reviewsiTotal number of Google reviews Abigail has written across all businesses on Google Maps, not just this one.
Absolutely fantastic group and experience from start to finish! Quick to contact, provide a quote, and schedule. Communication was simple. Moving day was a breeze! Highly recommend.
Response from the owner · 3 months ago
Thank you SO much for your 5-star review! Communication is a two-way street, so thanks to YOU for being a wonderful customer, sure helps us do our best work :)
David M. RubinoLocal Guide · 14 reviewsiTotal number of Google reviews David has written across all businesses on Google Maps, not just this one.
I had a great experience with Piano Wizards. They moved a piano all the way from Green Bay to the Milwaukee area. Throughout the process, there was excellent communication via text messages, and the whole process went very smoothly. They also removed my old piano and gave me a discount, which was much appreciated. I highly recommend them if you ever need to move a piano!
Response from the owner · 4 months ago
Hello David ~ Many thanks for your 5-star review! It was such a pleasure doing business with you, and your communication with us was STELLAR! A distance move has unique challenges as it often involves 2 different days, and your flexibility was appreciated! Wishing you many years of enjoyment with your "new" piano!
Robin Whyte2 reviewsiTotal number of Google reviews Robin has written across all businesses on Google Maps, not just this one.
Thank you to Piano Wizards -- LeAnn and the great crew -- for the wonderful communication, coordination, and care that went into moving two Steinway grands for us. Highly recommend!
Price assessment: Reasonable price
Services: In-state moving
Response from the owner · 4 months ago
Hello Robin ~
So grateful for your kind review! It was such a pleasure to be of service to move these Steinway Grand Pianos! Thank you for the information you shared that helped us to be prepared for a successful move. We know there will be many opportunities for these pianos to be enjoyed, and we are looking forward to the performances to come.
Mark PlotnickLocal Guide · 46 reviewsiTotal number of Google reviews Mark has written across all businesses on Google Maps, not just this one.
Just had a grand piano delivered from Hartland Piano in Wisconsin to Illinois. Piano Wizards did a great job delivering, setting up and taking away old grand. The guys were careful, professional and accommodating.
Response from the owner · 4 months ago
Thank you so much for the 5-star review, Mark! It really means a lot to us! Thanks for your great communication that helped us prepare for a successful delivery of your beautiful new piano from our friends at Hartland Piano! It's our privilege to be of service :)
C F9 reviewsiTotal number of Google reviews C has written across all businesses on Google Maps, not just this one.
We just moved our 1928 Kanabe upright from Milwaukee to Chicago in addition to picking up an electronic keyboard that was heavy enough to need movers in Chicago and moving them both to our child's new apartment. I cannot say enough about the excellent, professional and kind service we received from Leann throughout the process. I highly recommend her and the moving team. We were so very happy with their service!
Response from the owner · 6 months ago
Thank you, Carol, for your kind review! It was a pleasure to be of service. The information you shared was incredibly helpful as we prepared for the move. Flight of stairs with turns can be tricky and the pictures provided were valuable as we determined how many crew members to send to the Chicago side. Thank you SO much for the opportunity to be of service - we really appreciate your business :)
