Air duct cleaning service · Purcell, OK · reviewed since 2022
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%99+25.8Value 15%100+15.2Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#5 of 26 dryer vent cleaning servicesiPosition by Experts Score among all companies we track in this category. · better than 84%
5.0★★★★★120 Google reviews · 23 photos
99%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Pierman Duct Cleaning five stars based on one hundred and twenty reviews, noting that the owner responds to every customer. Clients frequently describe the staff as punctual, professional, and communicative, highlighting reasonable pricing and thorough cleaning of air ducts, dryer vents, and carpets. Many mention improved air quality and reduced allergy symptoms after service. One review notes the company honestly declined to sell unnecessary services when inspections showed ducts were already clean.
Google rating: 5.0 out of 5 from 120 reviews (99% five-star).
Reviews on this page: 120 Google reviews (110 with written comments, 7 with photos).
Owner responses: the business replied to 100% of reviews.
Most recent review: October 23, 2026.
Service: Dryer Vent Cleaning Service serving Purcell, Oklahoma.
Data from Google, last updated October 26, 2026.
Score profile vs other dryer vent cleaning services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.
Pierman Duct CleaningDryer Vent Cleaning Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Pierman Duct Cleaning: 99/100 on this factor. Category median: 93.A
99
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Pierman Duct Cleaning: 99/100 on this factor. Category median: 97.A
99
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Pierman Duct Cleaning: 100/100 on this factor. Category median: 100.A
100
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Pierman Duct Cleaning: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Pierman Duct Cleaning: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 24.–
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Bar = this company · dark tick = category median.
Star ratings
120 Google reviews we collected
5.0of 5
5 stars11999%
4 stars11%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 110 written reviews
99%praise
Praise24199%
Complaints21%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price267%
Reasonable133%
Overpriced00%
Not sure00%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude5523%
Quality & results4719%
Speed & response4519%
Would recommend4117%
Communication219%
Price & value219%
Honesty & trust135%
What customers talk about
We read 110 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“The guys that came by my house were really kind and I think they really went above and beyond for my family, which we really needed right now 💗 the p…”
“…air duct cleaning company great customer service great knowledge and did a great job they will be our air duct cleaning company in the future.…”
“They listened to everything and immediately committed themselves to helping, spending hours working to rescue my cat.”
“If you’re looking for an air duct cleaning company, look no further!”
“His communication with arrival time and description of his service vehicle was very professional and appreciated.”
“…hese guys know exactly what they are doing and there prices were very reasonable!…”
“Josh and his employee Dustin didn’t treat this like just another job, they genuinely cared.”
People customers mention
Josh19 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Pierman Duct Cleaning for 4 kinds of job. Pick one to see what they paid and said.
Carl10 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★★
Best experience I've ever had with an air duct cleaning company great customer service great knowledge and did a great job they will be our air duct cleaning company in the future. If you need your ducks clean these are the guys to call they truly do care and do it right.
TheLocal Guide · 25 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
I wish I could give an even higher rating for how much this treatment has already changed my life just in the last week! Immediately my severe allergy symptoms were gone. I haven't woken up with itchy red eyes, congestion, chest pain, sinus issues or hives since they sanitized all the air ducts. Which is something…
JeffLocal Guide · 42 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
Pierman duct cleaning came out and cleaned my carpet and tile today and WOW they did an amazing job 👍🏻 I was a maintenance supervisor for 8 years and I can say without a doubt that these guys know exactly what they are doing and there prices were very reasonable!!! Thank you Pierman Duct Cleaning for your superior…
Melody7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★
Fantastic experience! He was efficient and went above and beyond to fix our dryer. The hose for our house is a bit difficult to manage, but he made sure to get everything done without any complaints:) very friendly and good at their job! Wouldn’t recommend anyone else !
RogerLocal Guide · 14 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★
This company needs a 10 star rating!!!!!! They're great and price was affordable. Hire them! You won't regret it
ConnieLocal Guide · 32 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Dustin was great to speak with. His communication with arrival time and description of his service vehicle was very professional and appreciated. It helped create trust to have him in my home to service my dryer. He cleaned out old dryer lent the was stuck from dryer vent all the way to my roof. He even showed me…
Best experience I've ever had with an air duct cleaning company great customer service great knowledge and did a great job they will be our air duct cleaning company in the future. If you need your ducks clean these are the guys to call they truly do care and do it right.
Response from the owner · 2 days ago
Thank you Carl! We really appreciated your hospitality. We were happy to restore good air quality in your home.
The nayLocal Guide · 25 reviewsiTotal number of Google reviews The has written across all businesses on Google Maps, not just this one.
I wish I could give an even higher rating for how much this treatment has already changed my life just in the last week! Immediately my severe allergy symptoms were gone. I haven't woken up with itchy red eyes, congestion, chest pain, sinus issues or hives since they sanitized all the air ducts. Which is something I've struggled with for the last 3 years and was getting progressively worse. But today, 1 week out, I noticed my strength coming back after feeling constantly fatigue since the beginning of 2024.
The guys that came by my house were really kind and I think they really went above and beyond for my family, which we really needed right now 💗 the process was a little more intense than I realized, but they did all the work so it wasn't a problem. 😅
Response from the owner · 3 months ago
Thank you! Im so happy you are feeling better now. You have the results we always strive for. You were a pleasure to work for please let us know if there's anything else we can do for you.
Jeff HLocal Guide · 42 reviewsiTotal number of Google reviews Jeff has written across all businesses on Google Maps, not just this one.
Pierman duct cleaning came out and cleaned my carpet and tile today and WOW they did an amazing job 👍🏻 I was a maintenance supervisor for 8 years and I can say without a doubt that these guys know exactly what they are doing and there prices were very reasonable!!! Thank you Pierman Duct Cleaning for your superior work, will definitely be recommending and using your business again!!!
Response from the owner · 5 months ago
I'm so glad you're happy with your carpet cleaning! It was a pleasure working with you and we will see you again next time.
Ronnie2 reviewsiTotal number of Google reviews Ronnie has written across all businesses on Google Maps, not just this one.
This is actually my first time ever leaving a Google review, but I felt compelled to share my experience because of how incredible Pierman Air Duct Cleaning was. I had a situation where a cat got stuck in the air ducts under my mom’s house just a day before cleaning crews were scheduled to come prepare it for sale. I truly didn’t know if the cat was alive or dead, and it felt completely hopeless.
Josh and his employee Dustin didn’t treat this like just another job, they genuinely cared. They listened to everything and immediately committed themselves to helping, spending hours working to rescue my cat. It was clear from the start that this wasn’t about money, it was about doing the right thing. While they absolutely earned every dollar, their top priority was the rescue!
Their expertise gave me immediate comfort and hope. Dustin knew exactly how to locate the cat, isolate it within the duct system, and guide it out safely, something I never could have done on my own. They even coordinated with an HVAC company to move units and access the ducts, handling everything seamlessly and at more than fair pricing. At no point did it feel like they were trying to take advantage of the situation.
I honestly don’t know what would have happened without Josh and his team. If you’re looking for an air duct cleaning company, look no further! There truly is no one better! 10/10. Thank you, Pierman!
- Ronnie
Response from the owner · 6 months ago
Thank you Ronnie! I'm really glad we were able to safely remove her from the vents. I appreciate your commitment as well it's very admirable.
Melody Fields7 reviewsiTotal number of Google reviews Melody has written across all businesses on Google Maps, not just this one.
Fantastic experience! He was efficient and went above and beyond to fix our dryer. The hose for our house is a bit difficult to manage, but he made sure to get everything done without any complaints:) very friendly and good at their job! Wouldn’t recommend anyone else !
Response from the owner · 6 months ago
Thank you Melody! I'm so glad you were satisfied with the dryer vent cleaning. Please let us know if there's anything we can do for you in the future.
Roger OliverLocal Guide · 14 reviewsiTotal number of Google reviews Roger has written across all businesses on Google Maps, not just this one.
Dustin was great to speak with. His communication with arrival time and description of his service vehicle was very professional and appreciated. It helped create trust to have him in my home to service my dryer. He cleaned out old dryer lent the was stuck from dryer vent all the way to my roof. He even showed me the lent that he collected. Wow, that was a fire hazard! Definitely recommend.
Response from the owner · a year ago
Thank you Connie for your kind review. I’m happy you are satisfied with the dryer vent cleaning. We look forward to serving you in the future.
Michael WillisLocal Guide · 9 reviewsiTotal number of Google reviews Michael has written across all businesses on Google Maps, not just this one.
Great job on cleaning my duct work my house hasn't felt so fresh thank you Josh and I appreciate how professional and respectful you guy's are if you need your duct cleaning please call Josh at pierman duct cleaning you won't be disappointed in your house will be so much fresher thanks again Josh
Response from the owner · a year ago
Thank you Michael! I appreciate your business, I’m glad you’re satisfied with the duct cleaning. I hope to clean for you again in the future.
Ross Stacy2 reviewsiTotal number of Google reviews Ross has written across all businesses on Google Maps, not just this one.
