Moving and storage service · Columbus, OH · reviewed since 2021
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%95+55.8Reliability 26%88+23Value 15%94+14.3Craft & service penalty99−0.1Experts Score= 93Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#21 of 49 piano moversiPosition by Experts Score among all companies we track in this category. · better than 58%
5.0★★★★★76 Google reviews · 16 photos
99%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
2.1%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
21%reviews answered by the owner
$1.5ktypical billiMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
Google reviewers rate Pink Octopus Moving Co five stars based on 76 reviews, with the owner responding to 21 percent of them. Customers frequently highlight punctuality, efficient packing, careful handling of items, and clear communication from the crew and owner. Recurring themes include professional conduct, attention to detail, and competitive pricing for both local and long-distance moves. The only negative feedback notes a move that took three times longer than planned, resulting in triple the expected cost.
Google rating: 5.0 out of 5 from 76 reviews (99% five-star).
Reviews on this page: 76 Google reviews (68 with written comments).
Owner responses: the business replied to 21% of reviews.
Most recent review: October 17, 2026.
Service: Piano Mover serving Columbus, Ohio.
Data from Google, last updated October 25, 2026.
Score profile vs other piano movers
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: reliability.
Pink Octopus Moving CoPiano Movers median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Pink Octopus Moving Co: 95/100 on this factor. Category median: 92.A
95
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Pink Octopus Moving Co: 88/100 on this factor. Category median: 89.A
88
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Pink Octopus Moving Co: 99/100 on this factor. Category median: 96.A
99
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Pink Octopus Moving Co: 94/100 on this factor. Category median: 100.A
94
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Pink Octopus Moving Co: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 86.–
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Bar = this company · dark tick = category median.
Star ratings
76 Google reviews we collected
5.0of 5
5 stars7599%
4 stars00%
3 stars00%
2 stars11%
1 star00%
Praise vs complaints
Phrases our text analysis found in 68 written reviews
98%praise
Praise16398%
Complaints32%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
96%fair
Great price835%
Reasonable1461%
Overpriced14%
Not sure00%
$1.5k+60% vs typical piano movers
Middle half of what 16 customers paid ($753–$2.0k) · gold mark = category median.
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude4125%
Speed & response3320%
Would recommend3219%
Quality & results2917%
Price & value138%
Communication127%
Honesty & trust64%
What customers talk about
We read 68 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“The owner is extremely military friendly and could not have made this process any easier for us.”
“Connor and his movers manny and legend were very quick and informative and great to work with.”
“Can’t recommend them more to any of your moving needs!”
“Pink Octopus’s crew really paid attention to detail and ensured everything was packed correctly in a way that minimized damage.”
“Very competitive pricing and super efficient - highly recommend!”
“They do not have any hidden fees and they do not overcharge.”
“Excellent workers, very efficient and easy to work with”
“The owner Connor clearly takes pride in his company - highly communicative and genuinely ensured my satisfaction.”
People customers mention
Connor8 reviews
Ernesto8 reviews
Elijah5 reviews
Shane4 reviews
Jack4 reviews
Mike3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Pink Octopus Moving Co for 6 kinds of job. Pick one to see what they paid and said.
Karla5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
The team from Pink Octopus Movers efficiently moved my house hold from Pataskala to Newark. All of the movers, including Ethan and MJ, were friendly and curtious. A big thumbs up!!
Paid $1,500–2,000Great priceService not listed
Leesa14 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
The 4 gentlemen that came to move our furniture were efficient and professional. They communicated well and got the job done!
Paid $500–1,000Great priceService not listed
helenLocal Guide · 9 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Would highly recommend moving with pink octopus. Our move was very easy to schedule on short nice, great pricing, and very friendly and competent crew! Exactly who you’d want to hire for your move.
Paid $1,500–2,000Great priceFurniture assembly
Maggie2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★
Updated- I used Pink Octopus for another move, and they did another fantastic job! The movers were professional and fast! Everything went extremely well!
I highly recommend Pink Octopus Moving Company! Cam and Demitri were highly professional and personable! They were fast and made sure all the furniture was cared…
Paid $500–1,000Great priceLocal moving
TrinaLocal Guide · 29 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
I recently chose Pink Octopus for a long distance move. I could not be more pleased with our experience. The communication with Connor was seamless. Ernesto was our lead mover and driver and he led an extremely efficient team. They arrived ready for a walk thru, fully executed the move with speed and efficiency, and…
Ben3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★
They moved a lot of our stuff. It was a long day and they never slowed down. Everything was handled with care and delivered in good shape.
Pink Octopus helped us move from Columbus, Ohio to South Dakota. The owner is extremely military friendly and could not have made this process any easier for us. Pink Octopus’s crew really paid attention to detail and ensured everything was packed correctly in a way that minimized damage. The 20 hour trip resulted in zero damaged goods. Ironically the glass I packed in my own vehicle shattered, but nothing in the truck did. The team was professional, friendly, and fun. I could not recommend this company enough. 5 stars!
Price assessment: Reasonable price
Services: Long-distance moving
Response from the owner · a week ago
Thank you Darryl! We always try to be as careful as possible on moves. Long distance especially! We are glad to help out any members of our military who need moving services!
Justin Murphy3 reviewsiTotal number of Google reviews Justin has written across all businesses on Google Maps, not just this one.
Pink Octopus Moving helped me move into my new apartment. The owner, Connor, was extremely knowledgeable and very helpful. He also has a great team. I would highly recommend.
Response from the owner · a week ago
We enjoyed working with you Nicholas! Congratulations on your new place! We hope to see you again soon!
Karla Tolliver5 reviewsiTotal number of Google reviews Karla has written across all businesses on Google Maps, not just this one.
The team from Pink Octopus Movers efficiently moved my house hold from Pataskala to Newark. All of the movers, including Ethan and MJ, were friendly and curtious. A big thumbs up!!
Price assessment: Great price
Price: $1,500–2,000
Services: Service not listed
Response from the owner · a week ago
Thank you for the kind words Karla! We really enjoyed working with you!
Leesa Crimmel14 reviewsiTotal number of Google reviews Leesa has written across all businesses on Google Maps, not just this one.
Would highly recommend moving with pink octopus. Our move was very easy to schedule on short nice, great pricing, and very friendly and competent crew! Exactly who you’d want to hire for your move.
Price assessment: Great price
Price: $1,500–2,000
Services: Furniture assembly
Maggie2 reviewsiTotal number of Google reviews Maggie has written across all businesses on Google Maps, not just this one.
Updated- I used Pink Octopus for another move, and they did another fantastic job! The movers were professional and fast! Everything went extremely well!
I highly recommend Pink Octopus Moving Company! Cam and Demitri were highly professional and personable! They were fast and made sure all the furniture was cared for during the move. Connor was wonderful to work with as well. He was easy to work with when setting up the move and getting quotes. He kept in contact during the move.
