WILDLIFE REMOVAL SERVICES · SAN MARCOS, CA
Pinpoint Pest Control Co Inc logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%66+23.1Reliability 15%77+11.5Craft & service 20%1+0.2Value 10%18+1.8Momentum 8%70+5.6Track record 7%67+4.7Accountability 5%16+0.8Experts Score= 48Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.48SCORE

Pinpoint Pest Control Co Inc

Better than 44% of wildlife removal services · #57 of 102

4.9★704 Google reviewsGoogle star rating as shown on Google Maps.
4.96★last 12 monthsAverage stars on reviews from the last 12 months only.
0.4%1–2★ in 2 yrs (avg 1.6%)Share of reviews from the last 24 months that gave 1 or 2 stars.
42%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

Recent priced reviews

Monica7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Great service! Technician Braeden answered questions, was respectful of property and displayed patience and good work ethics.

Paid $200+Reasonable priceBug & insect extermination
S.1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Michael was excellent. He was very professional and courteous. Most importantly, he was extremely thorough in his inspection and treatment. He was very knowledgeable and I feel confident he addressed the issue. I’d gone through two other companies and it wasn’t until Pinpoint that finally took care of my problem. Thank you!!

Paid $200+Reasonable priceCockroach extermination
Ron5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Robert went above and beyond. He removed cobwebs from the entire house including the second floor.

Paid $40–60Reasonable priceSpider exterminationAnt extermination
Aaron7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Jesse arrived to work on time and completed the work in a timely fashion. He took his time to explain to me everything that was going on with the Termites in my home.

Paid $200+Reasonable priceTermite inspection
Laura18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Eric is the best! He came for a termite inspection. This is my second time to use Pinpoint Pest Control. They're the best! This was an inspection but the first time was about a rat that was in my garage.

Paid $120–140Great priceRodent exterminationTermite inspection
Susan5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Tyler did a great job! He was prompt, friendly and professional and took care of the situation in little time. Thanks Tyler!

Paid $200+Reasonable priceHornet & wasp extermination

vs category

Blue = Pinpoint, grey = wildlife removal services average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

3.03.54.04.55.02024-Q1: 3.00★ (2 reviews)2024-Q2: 5.00★ (3 reviews)2024-Q3: 5.00★ (101 reviews)2024-Q4: 4.96★ (76 reviews)2025-Q1: 5.00★ (55 reviews)2025-Q2: 4.96★ (52 reviews)2025-Q3: 4.97★ (101 reviews)2025-Q4: 5.00★ (67 reviews)2026-Q1: 4.98★ (64 reviews)2026-Q2: 5.00★ (58 reviews)2026-Q3: 4.79★ (39 reviews)2026-Q4: 5.00★ (16 reviews)2024-Q12024-Q42025-Q32026-Q22026-Q4
This companyIndustrydot size = review count

Price

$124+22% vs typical wildlife removal services

Bar = middle half of what customers paid · gold mark = category median.

Great price 26%Reasonable 63%Overpriced 2%Not sure 8%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%66+23.1Reliability 15%77+11.5Craft & service 20%1+0.2Value 10%18+1.8Momentum 8%70+5.6Track record 7%67+4.7Accountability 5%16+0.8Experts Score= 48Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
66
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
77
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
1
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
18
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
70
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
67
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
16

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+10 / −0
Professionalism
+1 / −2
Responsiveness
+9 / −0
Punctuality
+8 / −0
Value
+9 / −1

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