WILDLIFE REMOVAL SERVICES · SAN MARCOS, CA
Pinpoint Pest Control Co Inc logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%66+23.1Reliability 15%77+11.5Craft & service 20%1+0.2Value 10%18+1.8Momentum 8%70+5.6Track record 7%67+4.7Accountability 5%16+0.8Experts Score= 48Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.48SCORE

Pinpoint Pest Control Co Inc

Better than 44% of wildlife removal services · #57 of 102

4.9★704 Google reviewsGoogle star rating as shown on Google Maps.
4.96★last 12 monthsAverage stars on reviews from the last 12 months only.
0.4%1–2★ in 2 yrs (avg 1.6%)Share of reviews from the last 24 months that gave 1 or 2 stars.
42%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

Pinpoint Pest Control Co Inc for cockroach extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.8
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$200+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$71–$214
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 70/100.How Job match is calculatedBuilt only from reviews Google tagged “Cockroach extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#42 / 62
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 8 Google reviews tagged “Cockroach extermination”

S.1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Michael was excellent. He was very professional and courteous. Most importantly, he was extremely thorough in his inspection and treatment. He was very knowledgeable and I feel confident he addressed the issue. I’d gone through two other companies and it wasn’t until Pinpoint that finally took care of my problem. Thank you!!

Paid $200+Reasonable priceCockroach extermination
LeighLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Very nice, great communicator professional, easy to understand. Give us some options and willing to work with us on details so overall very happy.

Cockroach extermination
Holly1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Pinpoint has excellent customer service. Services were clearly explained; no hard sell. Nathan the technician did a great job treating my property for pests.

Paid $200+Reasonable priceSpider exterminationCockroach exterminationAnt extermination
Maurice1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Tyler was very knowledgeable and described all the services in detail that could address our problem.

Great priceCockroach extermination
Hannes7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Great service and explanation of all the actions taken.

Paid $200+Reasonable priceCockroach extermination
Justin5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Michael and Pinpoint are great. Easy to work with, super knowledgeable and true professionals. Thanks!

Rodent exterminationCockroach extermination
Eva-Lynn7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Kind, courteous and knowledgeable.

Cockroach extermination
Beverly11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Efficient & job well done

Reasonable priceHornet & wasp exterminationRodent exterminationSpider extermination

vs category

Blue = Pinpoint, grey = wildlife removal services average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

3.03.54.04.55.02024-Q1: 3.00★ (2 reviews)2024-Q2: 5.00★ (3 reviews)2024-Q3: 5.00★ (101 reviews)2024-Q4: 4.96★ (76 reviews)2025-Q1: 5.00★ (55 reviews)2025-Q2: 4.96★ (52 reviews)2025-Q3: 4.97★ (101 reviews)2025-Q4: 5.00★ (67 reviews)2026-Q1: 4.98★ (64 reviews)2026-Q2: 5.00★ (58 reviews)2026-Q3: 4.79★ (39 reviews)2026-Q4: 5.00★ (16 reviews)2024-Q12024-Q42025-Q32026-Q22026-Q4
This companyIndustrydot size = review count

Price

$124+22% vs typical wildlife removal services

Bar = middle half of what customers paid · gold mark = category median.

Great price 26%Reasonable 63%Overpriced 2%Not sure 8%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%66+23.1Reliability 15%77+11.5Craft & service 20%1+0.2Value 10%18+1.8Momentum 8%70+5.6Track record 7%67+4.7Accountability 5%16+0.8Experts Score= 48Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
66
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
77
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
1
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
18
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
70
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
67
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
16

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+10 / −0
Professionalism
+1 / −2
Responsiveness
+9 / −0
Punctuality
+8 / −0
Value
+9 / −1

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