How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%98+57.5Reliability 26%95+24.8Value 15%100+15.2Experts Score= 98Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCOREPlatinum HVAC LLC
Billings, MT · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #5Position by Experts Score among all companies we track in this category. of 50 heat pump installation services · 5.0★ from 213 Google reviews
Report card
Percentile vs other heat pump installation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.
Reviews for your job
Customers hired Platinum HVAC LLC for 8 kinds of job.
Platinum HVAC LLC for HVAC system maintenance
Clear ✕All 26 Google reviews tagged “HVAC system maintenance” · showing 20
As always great service! Reasonably priced.
These guys are allstars! I'd give 10 stars if I could. We needed some gas lines re routed for our deck project, they were able to squeeze us i to their schedule so we could keep working on the project. There communication was over the top. Their price was fair. And their professionalism is top teir! Would recommend…
Great friendly service from Angelo. Very knowledgeable overall.
Angelo came on one of our hottest days to fix our air conditioner. He was professional and personable and got our unit back running in less than an hour. We will happily call him with any HVAC needs in the future. That was July 2024. So on March 2025 we called him again and we're just as pleased: prompt, courteous and professional service.
great experience with this company the guys were so polite and informative
Very good and thorough ! He knows what he is doing! I wouldn’t trust no one else
Fast, professional service!
If I could give 10 stars, I absolutely would! Angelo was fantastic from start to finish. He was honest, upfront, and transparent about everything, including the pricing, which I truly appreciated. There were no surprises, just straightforward, professional service. He was also incredibly personable, easy to talk…
Angelo is knowledgeable, punctual and efficient! A+
Came to my home and did what I asked for. Also checked for any other problems and explained what was happening and what they were looking at. Was happy to have Jacob and the other guy with him come in my home. Thanks heat is working better after sensor being cleaned
My heater wouldn't turn on and they came quick and had my heater going within 15 minutes.
Love using Platinum HVAC. Friendly and super reliable. Highly recommend!
Platinum’s team of employees are extremely efficient and timely! They respect you and your home! I would highly recommend Angelo Mota. His technician, Jacob, is incredible to work with in every scenario. Great troubleshooting technician!
Service was awesome! Jacob is super knowledgeable and was able to explain the problems to me so I could understand! I'm all fixed up and ready for winter! Highly recommend! Thank you! Phillip DeBuff
Very honest and thorough, and explained everything very well.
Angelo and his team are awesome!
Angelo showed up earlier than expected he was very neat, friendly, and knowledgeable about the job. He got my heater repaired quickly and professionally. Thank you Angelo. I will use u again when I need it.
Great Service and great pricing, would recommend to anybody looking for top notch heating and cooling services at a reasonable/fair price!
Friendly and professional. These two gentlemen are fantastic! They did a very thorough job on our mini splits and saved my son and I from melting in the summer heat. Highly recommend them and will continue to use their services.
Rating only, no written review.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 26 | $114–$453 |
| HVAC system repair | 21 | $209–$1.2k |
| A/C system maintenance | 11 | $78–$351 |
| A/C system repair | 7 | $227–$611 |
| Heating system repair | 6 | $188–$867 |
| Heating system installation | 6 | $1.4k–$2.4k |
| Heating system maintenance | 4 | $78–$293 |
| Install AC | 4 | $1.6k–$3.7k |
