How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%94+22.8Value 14%96+13.6Replies to reviews 7%82+5.8Craft & service penalty98−0.2Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCOREPlatinum Plumbing Inc
Bloomington, IL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #7Position by Experts Score among all companies we track in this category. of 28 pipe repair services · 4.9★ from 1,231 Google reviews
Report card
Percentile vs other pipe repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: replies to reviews.
Reviews for your job
Customers hired Platinum Plumbing Inc for 8 kinds of job.
Platinum Plumbing Inc for drain cleaning
Clear ✕All 81 Google reviews tagged “Drain cleaning” · showing 20
Haden was extremely helpful walking through the process of what he was doing, describing the issues, and presenting options for how to resolve.
Intelligent, competent plumber. I am well pleased
Our family had a terrific experience with Platinum Plumbing! Ethan and Tyler were extremely professional and friendly. Ethan identified our shower drain leak quickly and resolved the issue just as fast. To make the most of our time Ethan also inquired about other potential plumbing issues throughout the rest of our…
They did a wonderful job at a very reasonable price!
Just wonderful people to work with. After the recent storms they needed to reschedule an inspection because they were buried in work helping others stop flooding, replace lines, etc. Important work. They apologized a ton of times, STILL got me on the schedule, and then provided cost-benefit analysis of the various…
Would highly recommend Platinum. Hunter was extremely knowledgeable and explained everything to me in detail. Very polite and made sure we were satisfied with all work done. All staff throughout this experience were 10/10 and it left us with a lot of comfort knowing the job would be done efficiently and thoroughly.
I called Platinum Plumbing in desperate need of someone to help me with my plumbing issues. In which they quickly responded to setup an appointment to come out and access the issue then came back out soon as I got off work to flush out my drains which roots from a tree was blocking sewage. Hunter assisted me with…
Hunter did a great job taking me through the process of what was happening and what my options were. Very friendly and professional. Showed up on time and took care of the issue quickly.
Hunter came to helped us with a back flow issue and did an amazing job. Great service!
Thanks for the good work! What a great business. Gave me a military discount too!
Quick, efficient, neat and very knowledgeable, Great experience, highly recommend 👍
I worked with Hunter today on a persistent clogged drain, but he and Lizzie were even more consistent working through my home warranty to get things situated. Hunter did a great job of explaining the process from start to finish, including the claim process too. I especially loved the transparency with pricing and…
Hunter did a great job taking care of us. Had a drain backing up and water coming up from multiple spots. He was able to find the clog and clear it out of the drain. Great work.
I had good experience with Platinum Plumbing. Hunter was very professional and took care of the drain promptly. I would highly recommend this company.
Hunter and Chris fixed a pipe issue in my basement that was leaking a lot of water and stuck to the original quote given. They were great to talk to, cool guys, and explained everything to me clearly so I knew what was going on. Highly recommend them two! They stuck around until it was fixed
Hunter is amazing. Spends plenty of time explaining the details and the options.
Hunter did a great job! I had an appointment with a cheaper plumber, but they cancelled in the afternoon. I wasn't going to have another flexible day at work for a while and was very happy that Hunter agreed to work late to squeeze me in. They have really nice equipment and he was able to confirm what caused the blockage.
Hunter was very pleasant and explained everything he was doing and costs.
I had a clogged sewer line in a brand new remodeled bathroom and while clearing the clog didn't go to plan, they quickly and professionally handled everything. We also had them install an in sink disposal and they found out that we were living on borrowed time as the pipe was just hanging onto the old disposal on a…
We had the taps in a bathroom sink rebuilt as well as the drain for that sink unclogged. The price quoted was reasonable. The Service Person arrived on time, inspected what needed to be done and provided options. There was no pressure to pick an option. The Service Person was polite, knew his job, and performed…
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Water heater installation | 114 | $1.4k–$2.8k |
| Plumbing pipe repair | 95 | $295–$931 |
| Toilet repair | 94 | $228–$554 |
| Drain cleaning | 80 | $248–$502 |
| Plumbing leak detection | 79 | $173–$503 |
| Faucet repair | 65 | $228–$721 |
| Plumbing leak repair | 61 | $246–$554 |
| Sump pump installation | 42 | $1.0k–$2.4k |
