How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%94+22.8Value 14%96+13.6Replies to reviews 7%82+5.8Craft & service penalty98−0.2Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCOREPlatinum Plumbing Inc
Bloomington, IL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #7Position by Experts Score among all companies we track in this category. of 28 pipe repair services · 4.9★ from 1,231 Google reviews
Report card
Percentile vs other pipe repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: replies to reviews.
Reviews for your job
Customers hired Platinum Plumbing Inc for 8 kinds of job.
Platinum Plumbing Inc for faucet installation
Clear ✕All 42 Google reviews tagged “Faucet installation”
Would highly recommend Platinum. Hunter was extremely knowledgeable and explained everything to me in detail. Very polite and made sure we were satisfied with all work done. All staff throughout this experience were 10/10 and it left us with a lot of comfort knowing the job would be done efficiently and thoroughly.
After 32 years, it was time for a major plumbing upgrade. Chris and the rest of the crew did a great job bringing everything up to code and running properly. All plumbers are expensive, but when they are professional, courteous and straightforward, the price is much easier to take.
Great service and great work! Dalton and his team did a fantastic job on our house! Would highly recommend.
Chris was on time. He did excellent work and cleaned up very well. He explained everything he did and showed us how they worked. I would highly recommend Platinum Plumbing.
Friendly, professional and knowledgeable. Great experience! Happy and satisfied with all they did. New faucets, new water softener, new filtration system. We thank Dalton and his buddy for all their hard work. Finished in less than an afternoon.
Colin worked very hard to make sure we had everything working properly. He was patient and he knows plumbing! Thanks so very much!
From start to finish, absolutely superb. What a great team and service. Especially Ethan Johnston.
Amazing Service, Dalton changed a whole sink faucet and disposal within hours! Will definitely be using Platinum Plumbing again.
Excellent service on a range of things. Chris and Seth were thorough, explained everything, provided timely service, double checked their work and cleaned up afterward. I am very happy with my service and will call again when I need assistance with plumbing.
Zach did a great job putting in a new toilet and a new faucet. Zach left everything very clean.
Platinum Plumbing responded to our sink emergency upon calling first thing Monday morning for help. Dalton was knowledgeable, quick, and lightened the mood with welcomed humor (as any home service can be pricey and cause tension). We were provided several package options to fit our needs, and the sink was fixed same day. Super grateful for their service!
Came the same day to assess a leak. Took care of the leak and more. Thanks Dalton!
Platinum was absolutely phenomenal! After using other locations in town for previous repairs, I decided to go with Platinum because friends had repeatedly praised their quality work and customer service. That praise was well deserved. Easy scheduling online, friendly texts and calls for updates prior to arrival, and…
Chris came out to run two new shower lines, replace a faucet, and replace and outdoor spigot that was jammed for years. Not only was the job done perfectly, he explained everything along the way, showing me every detail. This company is excellent and has been the best plumbing experience we have had since moving to the B-N area!
This was our second time using Platinum Plumbing for a big fix (replacing an end of life water heater in this case) and this experience was just as positive as the previous ones. I was able to schedule an appointment quickly and easily. Ethan arrived early, explained options clearly, and was lovely to work with. We highly recommend Platinum Plumbing.
Dalton was outstanding. Person who scheduled the appointment was super nice and made sure we were taken care of very quickly. Took Dalton less than 10 minutes to get our Garbage Disposal working. Thank You So Much For The Amazing Service!!
Professional and local service with immediate availability to save the day!
Dalton was incredible! The new faucet is amazing and looks beautiful. The installation was very speedy thanks to Dalton!
Could not be happier with their service. They coordinated effectively with my contractor doing other work in my house. Always kept me up to date and bent over backwards to make sure I was happy with the work. Edit: brought them back three years later to replace an outdoor spigot. Quick good job from Dalton.
they were great, speedy, efficient work. Andrew was super nice too!
Ethan was very professional and courteous! Did excellent work. Have had Platinum Plumbing several times and highly recommend!
We were very happy with the service provided by Platinum Plumbing. Our technician, Dalton, was able to fix the issue we called for and then identify other possible plumbing needs for our house. After his review of our house, he gave us three reasonable options for enhancing our plumbing. The work was completed in a…
I am so thankful for the service we received from Mr. Dalton. He showed up on time, was very knowledgeable about the work he was doing and answered any questions we had about our services. Shower faucet had a constant drip needed the entire thing replaced, toilet was having a plumbing issue and several sinks were…
Andrew and his team do a bang up job! Amazing communication, responsible prices and best of all they work fast. Andrew worked on my pet grooming unit same day I had inquired to ensure I was able to get back to work asap. I will most definitely continue using platinum plumbing in the future and will also encourage…
Quick, friendly, and did a quality job fixing out kitchen sink. Would reccomend!
Derek Spooner and the team at Platinum were quick, professional and knowledgable. Madison was responsive to our call and quick to schedule the team to resolve our issue. They provided options on how to fix the leaky faucet and pipes and got to work to get our water working again! Highly recommend Platinum!
Ian was super kind and very informative about the work he was performing. He was honest about what I needed and what would be best over trying to oversell services. I appreciated his honesty and quality work.
Platinum Plumbing cleaned out my tile lines and recommended another company to pressure wash the tiles as well. Took their recommendation and had it done the same day. They also replaced the pipes under kitchen sink and replaced a bathroom sink that was original to the house (67 years) with a new vanity sink and…
Very impressive customer experience!!!!!!! The work was very professionally done!! Staff in office, going to homes & Owner all very accommodating.......I HIGHLY RECOMMEND!!!! Platinum Plumbing even remembered me stating it was my birthday on the day when I scheduled my appointment in advance & when they arrived had…
This is the first time we have had Platinum Plumbing do work for us and we could not have had a better experience in our opinion. Everyone I worked with at Platinum were so friendly I was amazed. We had a number of projects done yesterday. We were kept in the loop the entire way. We had forgotten something we had…
I needed to have all of the plumbing put together in my new kitchen and Platinum Plumbing was able to do the job the same day that I called. Andrew was very professional, listened to my questions/concerns, and had everything up and running quickly (faucet, garbage disposal, dishwasher). Very happy with the service…
I cannot say enough good things about the quality of workmanship or service we've received from Platinum Plumbing. We are repeat customers that have had 3 toilets and a touch faucet installed so far, with another toilet replacement scheduled for a rental property we own. Messages are returned promptly, everyone is…
Chris, Collin, and their team did a great job and got back to me quickly. They offered a discount on multiple services, as well.
Andrew from Platinum Plumbing came to our house on 3/2/2021. We had multiple plumbing issues that needed to be addressed. Andrew came in and introduced himself, set down with my wife and I for about 15 minutes to listen to our concerns. He then did an inspection of issues. He made multiple recommendations for us…
Andrew & Brody were very professional & very personable. I was impressed with their knowledge & with their work. I would recommend Platinum Plumbing to anyone with plumbing needs. Ask for Andrew & Brody. You will be happy you did.
I’m so impressed with Platinum Plumbing. They installed a gas line, helped unclog some sinks, and installed new sinks and did a great job. They were reasonable on price, punctual, kind, and professional. I would highly recommend!
Ok. I'm updating this because I said I'd be a return customer, and here i am. Don't ever call anyone else, you'll be sorry. These guys are the best, and it's done right the first time. Can't recommend them highly enough. / This was my first contact, but it won't be the last. Andrew came over immediately, even…
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Water heater installation | 114 | $1.4k–$2.8k |
| Plumbing pipe repair | 95 | $295–$931 |
| Toilet repair | 94 | $228–$554 |
| Drain cleaning | 80 | $248–$502 |
| Plumbing leak detection | 79 | $173–$503 |
| Faucet repair | 65 | $228–$721 |
| Plumbing leak repair | 61 | $246–$554 |
| Sump pump installation | 42 | $1.0k–$2.4k |
