How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%94+22.8Value 14%96+13.6Replies to reviews 7%82+5.8Craft & service penalty98−0.2Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCOREPlatinum Plumbing Inc
Bloomington, IL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #7Position by Experts Score among all companies we track in this category. of 28 pipe repair services · 4.9★ from 1,231 Google reviews
Report card
Percentile vs other pipe repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: replies to reviews.
Reviews for your job
Customers hired Platinum Plumbing Inc for 8 kinds of job.
Platinum Plumbing Inc for outdoor plumbing system repair
Clear ✕All 26 Google reviews tagged “Outdoor plumbing system repair” · showing 20
Platinum helped me tremendously with my sump pump issue I've had for quite some time. Hunter came out and did a splendid job! He was professional and very friendly, I was happy to have had him take care of the problem. I will definitely recommend Platinum to all my friends and family! Thank you very much Platinum! 😊
Ryan came out to fix a gas leak and he was awesome, so friendly and kind, kept asking if he could do anything else to help me out. He was quick and very efficient, I recommend Platinum Plumbing. Thank you all so much.
I enjoyed working with Hunter on our project. He is professional and explained our options well.
I called Platinum Plumbing in desperate need of someone to help me with my plumbing issues. In which they quickly responded to setup an appointment to come out and access the issue then came back out soon as I got off work to flush out my drains which roots from a tree was blocking sewage. Hunter assisted me with…
Hunter was friendly, thorough, and very professional. He took the time to explain what he planned to repair/replace, and then shared pictures with us after he finished the job. I will definitely use Platinum again!
Great company, took care of an outdoor water spigot problem in less that 24 hours. Ethan's customer service and updates about the repair were outstanding! Highly recommend Platinum Plumbing!
Hunter did phenomenal work. We had a clogged drain behind the washer that backed up into the mop sink. He have us multiple pricing options and what work would be done with each option. He spent no longer than an hour and got the drain unclogged and explained what was causing the clog and how to prevent it in the…
We always have great experiences with Platinum Plumbing! They came the day we called and scheduled the work quickly. Dalton did great work and was very nice!
I have used Platinum Plumbing on two occasions. Both times I was able to get an appointment within 24 hours of calling. I was at the end of my patience from working with William Masters, who took 6 weeks working on replacing a shower control and were never able to fix it. I called Platinum and they got it fixed the…
Chris came out to run two new shower lines, replace a faucet, and replace and outdoor spigot that was jammed for years. Not only was the job done perfectly, he explained everything along the way, showing me every detail. This company is excellent and has been the best plumbing experience we have had since moving to the B-N area!
Very high quality work, good communication, a real pleasure to work with. Good follow-up and no issues at all!
Wonderful service. Provided multiple quote options for single bib, double bib. And water heater replacement. Explained the benefits and cost very clearly; did not feel pressured to pick one or the other.
This company has outstanding plumbers. Today, Ethan fixed a problem with old garden pond plumbing and got everything back to working correctly. We definitely recommend Platinum Plumbing.
Prompt and professional work. My techs were respectful of my home, worked quickly to complete all of the items they could in the first day. Very clean and neat work.
Great customer service and talented, professional team!
Overall, I highly recommend this plumbing company to anyone in need of reliable and professional plumbing services. They are truly a standout company in their field, Derek was very professional and knowledgeable. I will not hesitate to use them again in the future.
The most professional plumbing company in the Bloomington Normal area! Really know their stuff on leak detection and everything plumbing!! 😃
I have used Platinum plumbing for multiple aspects of my renovation projects. Platinum plumbing is always on time and quick to respond to any emergencies when they arise. Highly recommend them to others!
Needed repair for gas leak in outdoor fire pit. Was able to get service same day I called. My technician Derek was super friendly and professional. Got my problem fixed the same day! Highly recommend.
Platinum Plumbing cleaned out my tile lines and recommended another company to pressure wash the tiles as well. Took their recommendation and had it done the same day. They also replaced the pipes under kitchen sink and replaced a bathroom sink that was original to the house (67 years) with a new vanity sink and…
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Water heater installation | 114 | $1.4k–$2.8k |
| Plumbing pipe repair | 95 | $295–$931 |
| Toilet repair | 94 | $228–$554 |
| Drain cleaning | 80 | $248–$502 |
| Plumbing leak detection | 79 | $173–$503 |
| Faucet repair | 65 | $228–$721 |
| Plumbing leak repair | 61 | $246–$554 |
| Sump pump installation | 42 | $1.0k–$2.4k |
