How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%94+22.8Value 14%96+13.6Replies to reviews 7%82+5.8Craft & service penalty98−0.2Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCOREPlatinum Plumbing Inc
Bloomington, IL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #7Position by Experts Score among all companies we track in this category. of 28 pipe repair services · 4.9★ from 1,231 Google reviews
Report card
Percentile vs other pipe repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: replies to reviews.
Reviews for your job
Customers hired Platinum Plumbing Inc for 8 kinds of job.
Platinum Plumbing Inc for plumbing leak repair
Clear ✕All 62 Google reviews tagged “Plumbing leak repair”
Haden came to our rescue to fix some leaking valves in the bathroom. Very considerate, professional & got the work done in record time. Also supplied information on a future job. Hayden returned to our home twice this month to help with moving of our water heater so foundation work could be done & a full home…
Effecient,Honest and informative! They have my business
Our family had a terrific experience with Platinum Plumbing! Ethan and Tyler were extremely professional and friendly. Ethan identified our shower drain leak quickly and resolved the issue just as fast. To make the most of our time Ethan also inquired about other potential plumbing issues throughout the rest of our…
Ryan came out to fix a gas leak and he was awesome, so friendly and kind, kept asking if he could do anything else to help me out. He was quick and very efficient, I recommend Platinum Plumbing. Thank you all so much.
Woke up to a leaking hot water heater. Called Platinum Plumbing mid morning and by the afternoon I had a brand new one installed as well as a much needed new kitchen faucet. The whole experience was excellent. Everyone was helpful and professional. Especially, Ian, who did the install. Would highly recommend!…
Have used their services multiple times now. Communication and scheduling is great as well as final results
Chris replaced shut off valve in the house that was leaking did a great job!!!
Platinum Plumbing has done 4 or 5 different services the past month for us and everything has been great and professional. They even repaired a leaking valve for free! Update: 5/22/26 - Hunter came out and jetted our sewer line for a very reasonable price! Potentially saved us a headache over the weekend!
No one’s pumped to call a plumber, but if you need one, these guys are great. Chris and Ryan were courteous, gave a clear quote, and easy to work with. Also I appreciate the texting system they have; it’s nice to see a picture of the plumber assigned to your job and when they’re coming.
My experience with Chris and Ryan was excellent. I had several plumbing problems and new installations. Chris was very thorough on explaining everything to me and allowed me time to make my decisions. I had repairs and new installations done. They kept me informed on how everything was going and then showed me…
I have used Platinum Plumbing on two occasions. Both times I was able to get an appointment within 24 hours of calling. I was at the end of my patience from working with William Masters, who took 6 weeks working on replacing a shower control and were never able to fix it. I called Platinum and they got it fixed the…
Chris helped out with clearing my stand pipe for my washing machine! Works awesome and very nice workers!
Had some serious plumbing problems and leaks that had compounded over time. Hunter and Ethan came out and diagnosed and did all of the work needed. They took their time, were extremely polite, and took time to explain everything to us. Some of the better customer service I have experienced. He also gave me…
Dalton and Ryan took excellent care of us! Grateful for their strong work ethic and customer service! Highly recommend!
We had a wonderful experience with Platinum Plumbing! There was a little issue that happened during the install of our repair and they went above and beyond to make sure we were taken care of with outstanding service! Dalton and Ryan are wonderful to work with! Highly recommend!
Hunter was great and got the job done smoothly! Can you help me fix a water leak underneath my mobile home. I appreciated his honesty and kindness. I have never called a plumber before so I will call platinum again!
Was very pleased with service. Request was answered promptly & they were able to come out the next day to look at my washing machine. I was kept informed throughout the whole process, and Everything was handled very professionally. My tech was Dalton & he was great! Told me what my options were & listened to my concerns. Good experience overall.
Ethan did an amazing job on or shower valve replacement. He was very professional and git it done fast. Thanks again
Called these guys and they had someone over in about 20 minutes. Zach did awesome work gave a couple different solutions at different price points. Zach gave me time to decide what I wanna do and the fix. The solution that we chose worked wonderfully so hopefully our problem is solved.
I had a great experience with Ethan Johnston. He arrived on time, diagnosed the issue quickly, and explained everything clearly before starting the work. The repair was done efficiently and the option of price to choose. My kitchen garbage disposal and faucet is working perfectly. Highly recommend the services.
Platinum was absolutely phenomenal! After using other locations in town for previous repairs, I decided to go with Platinum because friends had repeatedly praised their quality work and customer service. That praise was well deserved. Easy scheduling online, friendly texts and calls for updates prior to arrival, and…
Chris came out to run two new shower lines, replace a faucet, and replace and outdoor spigot that was jammed for years. Not only was the job done perfectly, he explained everything along the way, showing me every detail. This company is excellent and has been the best plumbing experience we have had since moving to the B-N area!
Amazing service every single time!
Dalton was very professional. Took time to educate us and answer questions. He was also very efficient and clean in the work he did. I should also add how thankful I am that Maggie took my call and quickly made arrangements to get someone out to the house immediately! Highly recommend Platinum Plumbing.
Platinum Plumbing was recommended to us by a family member for their knowledge/skill, as well as their friendliness and cleanliness, and they did not disappoint! Ethan is just the nicest man you could ever meet He diagnosed our problem quickly and made sure we understood what was going on and what was needed. Shout…
This was a multiphase project. Zach did a good job of showing options we could select. Once we selected, Zach and Hunter completed everything in one day. They were courteous and respectful. Overall we are very pleased with their work.
Chris came to our house for an after hours call. He got us back up and running quickly. He was very courteous and knowledgeable. Great job Chris.
This service was outstanding! I am very pleased with everything they helped with! They were very thorough and efficient!
This company has outstanding plumbers. Today, Ethan fixed a problem with old garden pond plumbing and got everything back to working correctly. We definitely recommend Platinum Plumbing.
This was our second time using Platinum Plumbing for a big fix (replacing an end of life water heater in this case) and this experience was just as positive as the previous ones. I was able to schedule an appointment quickly and easily. Ethan arrived early, explained options clearly, and was lovely to work with. We highly recommend Platinum Plumbing.
Prompt and professional work. My techs were respectful of my home, worked quickly to complete all of the items they could in the first day. Very clean and neat work.
Needed gas line from attic to garage gas stove and had a gas leak on an outside line. Platinum came out and did a great job on the install and fixed leak on gas line. Reasonable price and very professional install on the gas line from the attic. Super pleased and recommend to anyone who needs plumbing work done.
Derek came to our home to assess some issues we've been having with a faucet and drain in our side-by-side sinks of the master bathroom. He was terrific! In addition to being incredibly helpful with solutions, he handled our installation at a very reasonable rate, was super quick with the job, and overall did top…
Very impressed, I will use and recommend Platinum Plumbing when ever possible. Dalton assed and promptly repaired a faucet and bathroom tub drain.
Dalton showed up on time, performed all tasks wonderfully and I will be calling them again should I need their services.
Dalton is the real MVP! Professional and knowledgeable, fixed a backed up kitchen drain and provided preventative options without pushing. Thanks!
Great service, and quick work. They fixed my problem quickly, and ensured we had high quality parts, rather than using something cheap that wouldn’t last as long.
Super impressed with their team - the full experience from booking to completion was great.
Dalton and Dylan were extremely friendly and professional. Multiple well laid out options presented in a non pressuring, genuine format. 100% recommend
Platinum Plumbing was very professional and conscientious of their work. Showed up to fix our issue very quickly and accurately. Will use them in the future!
Andrew and the team at Platinum Plumbing were absolutely fantastic! They provided exceptional service and truly focused on our needs, rather than just trying to make a sale. They were knowledgeable, professional, and went above and beyond to ensure that our plumbing needs were met. We highly recommend Platinum…
We were very happy with the service provided by Platinum Plumbing. Our technician, Dalton, was able to fix the issue we called for and then identify other possible plumbing needs for our house. After his review of our house, he gave us three reasonable options for enhancing our plumbing. The work was completed in a…
Dalton, Dylan, Derek, Ethan, Maggy, and Madison are a wonderful and hard working crew! Keep it up guys
So glad Kristal G. and Cheleta W. told me about this company. Many thanks to Dalton, Dillion Ethan, Derek and Madison for great job getting our new tankless water heater, dishwasher, refrigerator, water softener installation and other plumbing projects done. Hope the pie lives up to your expectations. Cheers!
They are very professional, they came did the water leak repairs and installation of the water tanks. I would definitely recommend to use there service for any plumbing issues.
I called for services at my hotels and they were quick to come and do the repairs and installation. Andrew and his team is very professional and knowledgeable in plumbing business. I would highly recommend Platinum Plumbing.
As our basement was taking on water, we called Platinum Plumbing. Within 30 minutes Andrew arrived. In less than 10 minutes Andrew had our sump pump up and running. We can’t thank him enough.
I have used Platinum plumbing for multiple aspects of my renovation projects. Platinum plumbing is always on time and quick to respond to any emergencies when they arise. Highly recommend them to others!
Always very quick and professional service!
Andrew and his team do a bang up job! Amazing communication, responsible prices and best of all they work fast. Andrew worked on my pet grooming unit same day I had inquired to ensure I was able to get back to work asap. I will most definitely continue using platinum plumbing in the future and will also encourage…
We would like to thank Platinum Plumbing for the quality of service provided by your company. Derek was our plumber today, he was not only professional, but also very knowledgeable about the plumbing issue we were experiencing. The work that all of you at Platinum Plumbing do is very important and greatly…
Platinum Plumbing did an excellent job with our repair. Punctual, professional, and even took the time to teach my husband how to do another simple repair.
With the cold weather we had pipes burst and Platinum Plumbing fixed it and communicated the whole time! Thank You!!
Platinum Plumbing did major work at the home I purchased for my son. They are awesome! They are effective, communicate well, and made sure my son had what he needed during the considerable amount of work they completed.
Derek was great. I always use them for any plumbing needs.
Derek was excellent friendly and kind. If I had to have someone come back I would like it to be you
Platinum Plumbing cleaned out my tile lines and recommended another company to pressure wash the tiles as well. Took their recommendation and had it done the same day. They also replaced the pipes under kitchen sink and replaced a bathroom sink that was original to the house (67 years) with a new vanity sink and…
Brian helped me on a Sunday when I needed help very good work !!! Would call again thanks we need more professionals like them.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Water heater installation | 114 | $1.4k–$2.8k |
| Plumbing pipe repair | 95 | $295–$931 |
| Toilet repair | 94 | $228–$554 |
| Drain cleaning | 80 | $248–$502 |
| Plumbing leak detection | 79 | $173–$503 |
| Faucet repair | 65 | $228–$721 |
| Plumbing leak repair | 61 | $246–$554 |
| Sump pump installation | 42 | $1.0k–$2.4k |
