How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%94+22.8Value 14%96+13.6Replies to reviews 7%82+5.8Craft & service penalty98−0.2Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCOREPlatinum Plumbing Inc
Bloomington, IL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #7Position by Experts Score among all companies we track in this category. of 28 pipe repair services · 4.9★ from 1,231 Google reviews
Report card
Percentile vs other pipe repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: replies to reviews.
Reviews for your job
Customers hired Platinum Plumbing Inc for 8 kinds of job.
Platinum Plumbing Inc for sewer cleaning
Clear ✕All 19 Google reviews tagged “Sewer cleaning”
Platinum Plumbing is top notch!! Had flooding in our basement and they were able to come day of and get right to clearing our sewer line from blockages and tree roots galore! Shoutout to Haden for his quality service and super kind demeanor!
You never want to call a plumber for issues but if you ever do or for some reason my family needs it again I really hope it’s Haden they send back out. Very knowledgeable and answered all questions. Also very polite and didn’t get frustrated or mad while I bother him or he ran into issues. Again, hope to never have…
Intelligent, competent plumber. I am well pleased
They did a wonderful job at a very reasonable price!
Just wonderful people to work with. After the recent storms they needed to reschedule an inspection because they were buried in work helping others stop flooding, replace lines, etc. Important work. They apologized a ton of times, STILL got me on the schedule, and then provided cost-benefit analysis of the various…
Great service to on toilet, sump and other maintenance issues
I called Platinum Plumbing in desperate need of someone to help me with my plumbing issues. In which they quickly responded to setup an appointment to come out and access the issue then came back out soon as I got off work to flush out my drains which roots from a tree was blocking sewage. Hunter assisted me with…
(blocked sewer line.) Very quick response. Careful explanation of the work to do, and done. Worked carefully and neatly. Tested result.
Same day service. Was able to arive earlier than appointment time. Friendly. Explained service and charges for various levels. Excellent work. Very happy.
Dalton & Hunter did a full drain clean out after our laundry room flooded. Sent down a scope, identified the issue, got it all cleared all the way down to the sewer line at the street, and replaced our water heater too. Very quick & very efficient!
Zach has come out twice in the last two months. Both times he did a great job, and quickly. Nice guy and informative. Update. Chris and Hunter came weeks later and cleaned out our sewer line to the street after it backed up this morning. Yes, it was expensive (hey - it's in the name: Platinum), but it was…
My experience with Platinum was excellent. The plumbers were very informative and helpful. They fixed the problem quickly and gave me extra tips for keeping the pipes cleared out. I could tell that both of them like their job and that was impressive.
An early morning call to Platinum Plumbing for clogged sewer lines and a response within 2 hours. Not only was the drain cleared they were able to identify the problem in the lines using a camera. Very professional crew. They kept me informed during the entire process. They outlined potential fees before the work…
They were quick, efficient, and friendly. They told me what they planned to do, service options, and relative cost estimates up front. Glad to have a reliable group around like these folks!
They came exactly when they said they would and were very professional from start to finish. I will definitely be using their services again in the future!
We had had negative experiences with plumbers previously, but these guys are great. Two years ago we had a few things done and this month we had a water heater installed. Derek was great. I highly recommend them because 1) they do not overbook...that is, they don't try to squeeze in as many appts as possible and…
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Water heater installation | 114 | $1.4k–$2.8k |
| Plumbing pipe repair | 95 | $295–$931 |
| Toilet repair | 94 | $228–$554 |
| Drain cleaning | 80 | $248–$502 |
| Plumbing leak detection | 79 | $173–$503 |
| Faucet repair | 65 | $228–$721 |
| Plumbing leak repair | 61 | $246–$554 |
| Sump pump installation | 42 | $1.0k–$2.4k |
