How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%94+22.8Value 14%96+13.6Replies to reviews 7%82+5.8Craft & service penalty98−0.2Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCOREPlatinum Plumbing Inc
Bloomington, IL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #7Position by Experts Score among all companies we track in this category. of 28 pipe repair services · 4.9★ from 1,231 Google reviews
Report card
Percentile vs other pipe repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: replies to reviews.
Reviews for your job
Customers hired Platinum Plumbing Inc for 8 kinds of job.
Platinum Plumbing Inc for sewer repair
Clear ✕All 16 Google reviews tagged “Sewer repair”
Great experience!
Dalton & Hunter did a full drain clean out after our laundry room flooded. Sent down a scope, identified the issue, got it all cleared all the way down to the sewer line at the street, and replaced our water heater too. Very quick & very efficient!
My experience with Platinum Plumbing was EXCELLENT from start to finish!😊 We had a sewer backup in our basement which was frustrating and was obviously something we needed fixed ASAP. I’ve never had to contact a plumber before so I was a little anxious. I used the Google estimate feature and Lizzie responded within…
We wound up having a major and unexpected project replacing our entire sewer line in our old home after it was discovered that the nearly century old clay line had partially collapsed and became clogged…underneath a very long concrete driveway, of course. While this was not at all how I wanted to start 2026, Hunter…
Derek is the absolute BEST. He has always been there for every one of my plumbing needs. He is professional and very knowledgeable! If you have plumbing issues, CALL DEREK! You can thank me later! 😉
Quick, professional, no messing around and best of all, reasonably priced! I had a sewer backup and foolishly had someone else come clear the clog and quote me TWICE what Platinum quoted to replace my sewer line. Sticking with Platinum from here on out!
Very professional work and very responsive. One thing I did like was that I received a text with about their arrival and a picture so I knew who to expect. Andrew and Ethan were great. The diagnosed a complicated problem and went on to fix it, keeping me informed the entire way. I will definitely use them again.
Andrew and Ethan had a complicated repair situation at our home. They worked hard and were determined to solve the complex issue. True professionals.
We had had negative experiences with plumbers previously, but these guys are great. Two years ago we had a few things done and this month we had a water heater installed. Derek was great. I highly recommend them because 1) they do not overbook...that is, they don't try to squeeze in as many appts as possible and…
I have used Platinum plumbing for multiple aspects of my renovation projects. Platinum plumbing is always on time and quick to respond to any emergencies when they arise. Highly recommend them to others!
Am very pleased with Platinum Plumbings service! Derek and Andrew were very responsive and did quality work, will use again!
Derek was great. I always use them for any plumbing needs.
Very responsive and communicative. Service was quick and quality.
I hired the company to replace my main sewer line in the yard. Andrew worked extremely hard long hours in order to make sure that it got done that day. Now it’s working better than ever. Very pleased and appreciative of the work. Highly recommend.
I was truly impressed with Platinum Plumbing! It was easy to schedule an appointment (very unlike Redbird Plumbing, for example, who knew what the call was about but apparently did not want this dirty job) and "expert technician" Ian came on time, to give me an estimate. After he did, he said he could do the job…
Everyone was professional throughout the whole experience. Even in my first call, Chris tried helping with a tip that potentially would have fixed the problem without them. Because of that, I decided to utilize their services. There was never any high pressure sales. Andrew and Brody were very professional in their…
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Water heater installation | 114 | $1.4k–$2.8k |
| Plumbing pipe repair | 95 | $295–$931 |
| Toilet repair | 94 | $228–$554 |
| Drain cleaning | 80 | $248–$502 |
| Plumbing leak detection | 79 | $173–$503 |
| Faucet repair | 65 | $228–$721 |
| Plumbing leak repair | 61 | $246–$554 |
| Sump pump installation | 42 | $1.0k–$2.4k |
