How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%94+22.8Value 14%96+13.6Replies to reviews 7%82+5.8Craft & service penalty98−0.2Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCOREPlatinum Plumbing Inc
Bloomington, IL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #7Position by Experts Score among all companies we track in this category. of 28 pipe repair services · 4.9★ from 1,231 Google reviews
Report card
Percentile vs other pipe repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: replies to reviews.
Reviews for your job
Customers hired Platinum Plumbing Inc for 8 kinds of job.
Platinum Plumbing Inc for toilet repair
Clear ✕All 94 Google reviews tagged “Toilet repair” · showing 20
Hadan is professional, personable,knowledgeable and easy to work with. I would recommend him to other customers.
Timely and professional service!
Timely, incredible customer service and very knowledgeable. No pressure, ensured we were informed and knew our options.
Zach and Tyler did a great job. They explained everything well and showed me all the needed repairs etc.
Quick turn around! Great service! Ryan and Hayden did a fantastic job!
Fantastic work and very responsive and knowledgeable. They answered all my questions and are very good people to work with
Very thorough and professional. At first tried to sell me a whole new toilet which was complete overkill. But once we agreed on a plan, the tech diagnosed the problem correctly and had everything working within an hour.
Ryan and Hunter did an amazing job!
They did a great job, Dalton with very knowledgeable and got the job done quickly!
Plumber was knowledgeable, friendly and professional; as was the office contact person.
Amazing job! Very knowledgeable and friendly!
Would definitely use platinum plumbing again! Super friendly all the way through! Talked me through the process and made sure I knew exactly what was happening!
Ryan was who can out and did remarkable job and was very determined I recommend him if u need someone who is dedicated and determined
Chris Deleon was fantastic! He replaced our cracked toilet to perfection. He was also very informative and answered all my questions about flooding going on in our basement. Highly recommend! He seems to strive for the best customer service.
Ethan and Ryan stopped a leak that reappeared twice after two different plumbers had worked on it. Ethan and Ryan found that the shower drain assembly was defective. They replaced the defective parts with a new shower drain assembly and new drainage fittings. They also installed an access panel for the new drain.…
Great service to on toilet, sump and other maintenance issues
I called Platinum Plumbing in desperate need of someone to help me with my plumbing issues. In which they quickly responded to setup an appointment to come out and access the issue then came back out soon as I got off work to flush out my drains which roots from a tree was blocking sewage. Hunter assisted me with…
Have used their services multiple times now. Communication and scheduling is great as well as final results
We had an unexpected plumbing emergency when a ceiling tile fell due to a leak from our upstairs toilet. We called Platinum Plumbing, and Chris Deleon came out quickly. From the moment he arrived, Chris was professional, courteous, and incredibly thorough. He quickly diagnosed the problem, replaced the toilet, and…
Update 6/18/2026. We needed some additional work and we were happy to call Platinum Plumbing again and have Chris take a look for us. He was thorough and professional in assisting us with a toilet repair, new guest tub/shower, new sump pump, and new water heater. The investment in your home is just as important to…
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Water heater installation | 114 | $1.4k–$2.8k |
| Plumbing pipe repair | 95 | $295–$931 |
| Toilet repair | 94 | $228–$554 |
| Drain cleaning | 80 | $248–$502 |
| Plumbing leak detection | 79 | $173–$503 |
| Faucet repair | 65 | $228–$721 |
| Plumbing leak repair | 61 | $246–$554 |
| Sump pump installation | 42 | $1.0k–$2.4k |
