PlayTime Pet Sitters & Dog Walkers of Colorado Springs
Dog walker · Colorado Springs, CO · reviewed since 2020
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%96+25Value 15%100+15.2Craft & service penalty99−0.1Experts Score= 98Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#4 of 43 dog walkersiPosition by Experts Score among all companies we track in this category. · better than 93%
5.0★★★★★74 Google reviews · 24 photos
100%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★, last 20 reviewsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
PlayTime Pet Sitters & Dog Walkers of Colorado Springs at a glance
Google reviewers rate PlayTime Pet Sitters five out of five stars based on seventy-four reviews, noting that the owner responded to thirty-four percent of feedback. Clients frequently praise the company's punctuality, detailed daily photo updates, and effective communication regarding pet health and medication. Many customers highlight the staff's reliability for last-minute requests and their responsiveness during medical emergencies, with no recurring criticisms identified in the provided excerpts.
Google rating: 5.0 out of 5 from 74 reviews (100% five-star).
Reviews on this page: 74 Google reviews (69 with written comments, 9 with photos).
Owner responses: the business replied to 34% of reviews.
Most recent review: October 16, 2026.
Service: Dog Walker serving Colorado Springs, Colorado.
Data from Google, last updated October 25, 2026.
Score profile vs other dog walkers
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
This companyDog Walkers median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.PlayTime Pet Sitters & Dog Walkers of Colorado Springs: 99/100 on this factor. Category median: 93.A
99
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.PlayTime Pet Sitters & Dog Walkers of Colorado Springs: 96/100 on this factor. Category median: 85.A
96
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.PlayTime Pet Sitters & Dog Walkers of Colorado Springs: 99/100 on this factor. Category median: 99.A
99
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.PlayTime Pet Sitters & Dog Walkers of Colorado Springs: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.PlayTime Pet Sitters & Dog Walkers of Colorado Springs: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 81.–
–
Bar = this company · dark tick = category median.
Star ratings
74 Google reviews we collected
5.0of 5
5 stars74100%
4 stars00%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 69 written reviews
96%praise
Praise9196%
Complaints44%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price00%
Reasonable5100%
Overpriced00%
Not sure00%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude2627%
Would recommend2223%
Quality & results1314%
Honesty & trust1314%
Speed & response1213%
Communication55%
Price & value44%
What customers talk about
We read 69 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“They are reliable, attentive, and communicative, always sending updates after visits and reaching out promptly if there are any concerns or delays.”
“We highly recommend Play Time to anyone looking for caring, trustworthy, and dependable pet sitters!”
“They also fed my strays for no extra charge and I can't recommend them enough!”
“…ages that keep us informed about how the kitties are doing, or their attention to detail when caring for them in specific ways we’ve requested.…”
“The scariest event was handled with integrity, compassion, and the level of care you want for the furry members of your family.”
“…ely would not have survived without the diligent care, attention, and timely medical intervention of Haley, Kaitlyn, and Kerry and I can’t thank or re…”
“They are always responsive to any issues that arise with our pups and fantastic communicators.”
“Due to the late hour they couldn’t get ahold of me and yet they made all reasonable efforts to contact and make the best medical decision for my cat.”
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired PlayTime Pet Sitters & Dog Walkers of Colorado Springs for 2 kinds of job. Pick one to see what they paid and said.
winnie2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
We’ve been using Play Time for the past 3–4 years, and we couldn’t ask for better care for our babies! They are reliable, attentive, and communicative, always sending updates after visits and reaching out promptly if there are any concerns or delays. They respond quickly whenever we have questions, and we always…
Dog walkingCat sitting (in-home)Dog sitting (in-home)
Jake12 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
Playtime have been amazing for us. We were away and one of our boys developed an emergency intestine problem. The team took him to the vet and waited with him all day until he was admitted. They checked in on him until I could get home. We are so confident in their service now. They also really love on our boys and…
Reasonable priceDog sitting (in-home)
M2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★
Super great service! Been using Play Time Pet Sitters for nearly 20 years and my cats have always been very happy with them. I know my cats will be well cared for and get their medication as needed. They even took care of guinea pigs who required medication.
Reasonable priceCat sitting (in-home)
Chris7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★
My wife and I really trust and enjoy having PlayTime watch both of our cats! They have truly shown how much they care in so many ways—whether it’s the custom daily pictures they send during their visits, the personalized messages that keep us informed about how the kitties are doing, or their attention to detail…
Reasonable priceCat sitting (in-home)
AntonLocal Guide · 29 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★
Great service!! We travel often and use playtime to keep an eye on our cat. They are reliable and always so kind. We love that the sitters are also excellent at keeping us informed on how she is doing. Highly recommend!!
Cat sitting (in-home)
Kelsey11 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★
I have been using PlayTime pet-sitters for 3 years now, and I could not be happier with the service. I travel frequently (sometimes last minute), and I can always rely on Playtime to take care of my needy cat. She requires supplements with her food and loves the attention. It’s worth every penny for the peace of…
We’ve been using Play Time for the past 3–4 years, and we couldn’t ask for better care for our babies! They are reliable, attentive, and communicative, always sending updates after visits and reaching out promptly if there are any concerns or delays. They respond quickly whenever we have questions, and we always have peace of mind knowing our pets are in such good hands.
Play Time has gone above and beyond for our family, especially when they gave our sweet Talulah extra attention the day before we had to say goodbye to her. That kindness meant more to us than they probably realize, and we will always be grateful. Our pets are family, and we’re so thankful to have sitters we can trust to treat them that way. We highly recommend Play Time to anyone looking for caring, trustworthy, and dependable pet sitters! ❤️🐾
Services: Dog walking, Cat sitting (in-home), Dog sitting (in-home)
Lydia HeterLocal Guide · 16 reviewsiTotal number of Google reviews Lydia has written across all businesses on Google Maps, not just this one.
I’ve used PlayTime several times in the past and they’ve always been great with my animals. Recently my husband and I left for a week long vacation and had PlayTime watch my two senior kitties. After a few normal, uneventful days the worst happened and one of my kitties had a serious medical emergency in the middle of the night. Kaitlyn identified that kitty was not acting right and discussed with Haley who had previously been over as well and agreed to return to double check on him for an unscheduled visit. Haley made the correct call that he needed to go to the emergency vet (at 11pm and stayed until 4am!) and took him where Kerry met her and took over staying with him for several hours to ensure he had all the care he needed. Due to the late hour they couldn’t get ahold of me and yet they made all reasonable efforts to contact and make the best medical decision for my cat. I was able to return home early and take over the extra care after getting in contact the next morning.
I truly believe and my regular vet agreed that my cat likely would not have survived without the diligent care, attention, and timely medical intervention of Haley, Kaitlyn, and Kerry and I can’t thank or recommend PlayTime enough. Haley, Kaitlyn, and Kerry were on call for this visit but I know that any and all of the sitters would have made the same call and taken the time to make sure my cat was taken care of properly. I truly can’t recommend enough. The scariest event was handled with integrity, compassion, and the level of care you want for the furry members of your family.
Price assessment: Reasonable price
Services: Cat sitting (in-home)
Jake12 reviewsiTotal number of Google reviews Jake has written across all businesses on Google Maps, not just this one.
Playtime have been amazing for us. We were away and one of our boys developed an emergency intestine problem. The team took him to the vet and waited with him all day until he was admitted. They checked in on him until I could get home. We are so confident in their service now. They also really love on our boys and take immaculate care of the house while we were gone. Thank you!
Price assessment: Reasonable price
Services: Dog sitting (in-home)
M R2 reviewsiTotal number of Google reviews M has written across all businesses on Google Maps, not just this one.
Super great service! Been using Play Time Pet Sitters for nearly 20 years and my cats have always been very happy with them. I know my cats will be well cared for and get their medication as needed. They even took care of guinea pigs who required medication.
Price assessment: Reasonable price
Services: Cat sitting (in-home)
Chris7 reviewsiTotal number of Google reviews Chris has written across all businesses on Google Maps, not just this one.
My wife and I really trust and enjoy having PlayTime watch both of our cats! They have truly shown how much they care in so many ways—whether it’s the custom daily pictures they send during their visits, the personalized messages that keep us informed about how the kitties are doing, or their attention to detail when caring for them in specific ways we’ve requested. My wife and I used to stress about figuring out arrangements for the cats before trips, but this company truly solves that problem, and we love hearing how much the cats enjoy their attention and play-time. I can’t thank them enough for the time and care they’ve given our cats. The photos I’ve attached are examples of the pictures PlayTime sent us while we were away, each paired with a thoughtful daily message and update.
Price assessment: Reasonable price
Services: Cat sitting (in-home)
Response from the owner · 8 months ago
Howdy Copper (meow) & PenPen (PenPen),
Please give your mom and dad a BIG THANK YOU from us for taking the time to write such lovely review of our service. We try very hard to keep everyone happy. I'm glad they enjoy the notes and photos of our time together. And thank you for being such great little models for us 🥰
We, too, enjoy our play time together. The wiggle worms on a cat pole seems to be the favorite toy lately.
Susan
CLPS
(Chief Litter Pan Scooper)
Anton PLocal Guide · 29 reviewsiTotal number of Google reviews Anton has written across all businesses on Google Maps, not just this one.
Great service!! We travel often and use playtime to keep an eye on our cat. They are reliable and always so kind. We love that the sitters are also excellent at keeping us informed on how she is doing. Highly recommend!!
Services: Cat sitting (in-home)
Response from the owner · 8 months ago
Hello Kiwi, Mango, & Blueberry (tweets) and Ghost & Major (woofs),
Thank your hoomans for taking the time to post such a nice review of our services. We are so glad that we can keep all of you (4-leggeds and 2-leggeds) happy.
Susan
719-475-PAWS
Kelsey11 reviewsiTotal number of Google reviews Kelsey has written across all businesses on Google Maps, not just this one.
I have been using PlayTime pet-sitters for 3 years now, and I could not be happier with the service. I travel frequently (sometimes last minute), and I can always rely on Playtime to take care of my needy cat. She requires supplements with her food and loves the attention. It’s worth every penny for the peace of mind. My favorite part is getting the daily report card with pictures and updates one what she’s been up to. All of the pet-sitters I’ve had are excellent and so sweet to my cat. You can tell they love what they do. I highly recommend
Price assessment: Reasonable price
Services: Cat sitting (in-home)
Response from the owner · 8 months ago
Hello Kelsey & Bunny (meow),
We ADORE Bunny! We are always happy when we get your call, even when it is last minute. Thank you for letting us care for her for 3 years.
I'm glad you enjoy the time-stamped notes and photos of our visits. She takes her supplements well. She is a little rockstar of a kitty 💕
Meows,
Susan
John F14 reviewsiTotal number of Google reviews John has written across all businesses on Google Maps, not just this one.
Our family has used Playtime Pet Sitters for several years. The staff is amazing and they always post pictures along with a summary of each visit on our customer portal so we can see our cat Panther is being loved and cared for every time we are away.
Response from the owner · 8 months ago
Hi Panther (meow)!
So nice of your dad to write. We absolutely love taking care of you when he is away. I'm glad that he enjoys the notes and photos of all of visits. We understand how important it is for him to feel in touch with what is going on when is away.
Meows,
Susan
CLPS
(Chief Litter Pan Scooper)
Caitlin Patton2 reviewsiTotal number of Google reviews Caitlin has written across all businesses on Google Maps, not just this one.
We love PlayTime Pet Sitters! Their team is wonderful with our pups. They are always responsive to any issues that arise with our pups and fantastic communicators. Could not recommend them more.
Response from the owner · 8 months ago
Hi Caitlin,
PAWSOME! So glad you and the pups are enjoying our service!
Thank you for the recommendation.
Woofs,
Susan
CTRO
(Chief Tummy Rub Officer)
Liza JamesLocal Guide · 18 reviewsiTotal number of Google reviews Liza has written across all businesses on Google Maps, not just this one.
I can’t thank you all enough. My cat became very ill while I was out of town. PlayTime tried to contact me, but my phone was out of service. They did not let that stop them. They immediately got her to the ER. The attending vet said they probably saved her life. Apparently she had diabetes and I had not noticed the changes in her habits.
Rufus (siamese cat) and I are so grateful!
Response from the owner · 9 months ago
Hello Liza & Rufus (meow),
I’m so glad we were able to help Rufus. I understand that he’s doing very well since his diagnosis, and now receiving regular insulin injections.
One of the warning signs of diabetes is excessive water intake. If you notice your dog or cat is drinking great quantities of water, it’s a good idea to get them to the vet right away.
Susan
CLPS
(Chief Litter Pan Scooper)
