How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%85+46.4Reliability 24%75+18.2Value 14%92+13Replies to reviews 7%100+7.1Craft & service penalty97−0.3Momentum penalty69−3.1Experts Score= 81Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.81SCOREPlumb it Heat it Cool it
Philadelphia, PA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #11Position by Experts Score among all companies we track in this category. of 11 water softener services · 4.9★ from 838 Google reviews
Report card
Percentile vs other water softener services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: replies to reviews and craft & service; weakest: momentum.
Reviews for your job
Customers hired Plumb it Heat it Cool it for 8 kinds of job.
Plumb it Heat it Cool it for a/c system maintenance
Clear ✕All 38 Google reviews tagged “A/C system maintenance”
Plumb it Heat it Cool it is great. After buying a house that wasn't super well maintained, they've come out several times for me now to help with problems that emerge. They've always been prompt, courteous, and very effective. They want to help you and will find the best way to solve your problems.
Plumb It Heat It Cool It consistently provides the highest level service you could want for your HVAC system. They come out almost immediately, they’re fairly priced, and their techs (shoutout Shawn O, the best they’ve got) are the most knowledgeable, and really know what they’re doing. 10/10 would recommend.
Very professional and work performed is great. I would highly recommend this company if you want something done right. My only issue is price. The price of service is very expensive.
Quinn was very respectful and thorough. He explained any issues he found clearly and offered a speedy solution. Thanks!
Melvin did a great job. Very informative and interesting
They were prompt and courteous. They were also very knowledgeable. I have never had a problem with this company and have recommended them to others.
Had them come out to check our AC unit before the summer. The technician (Quinn) came on time, was friendly and polite, and did a thorough job. He recommended we clean the outside unit, which he did right on the spot. Highly recommend them for your HVAC needs.
Quinn did a good job explaining the A/C services he was performing, as well as pricing different options. He was friendly and professional, and worked quickly. Would recommend!
Nice technician, good service
Our ac died at 8pm right before a major heatwave. I called a bunch of places that claimed they were 24/7 emergency response and they basically told us "sucks to suck" -- eventually I remembered about seeing this company and their name reminds me of a song so I gave them a try. We got connected immediately with…
Great service! Very knowledgeable of their industry. Rob provides fantastic customer service. Highly recommend!!
Above and beyond helpful with all our various needs! Worked with us to track down and find the best repair options after a storm took out our AC unit. Every technician that has worked in our home has been excellent. We are 100 satisfied with the service we get with Plumb it, Heat it, Cool it!
We have been customers for years and highly recommend PHC It for quality plumbing and HVAC service. We have their monthly service plan to get priority service calls. Also they have cool looking trucks and uniforms.
Dan did a really good job of explaining everything and reviewing with me how to keep my ac unit clean with regular maintenance
Called Plumb it Heat it Cool it after seeing all the good reviews and after having them out I definitely see why! Alex was very knowledgeable and friendly when looking at my HVAC system. I really like how he went around to every plumbing and HVAC system I had and came up with options to improve them. For some of the…
They are always on time, knowledgeable and affordable. We have a two rental properties as well and they are always my go to plumbing and hvac repairs, highly recommend!
Excellent and informative! Thank you so much!
Rob and Kai were polite, professional, and effective. Great service!
The Plumb it Heat it Cool it team are some of the most professional folks around! They walk you through the invoice line by line and allow you to put fixes off in the future if needed. Joe did a terrific job on our routine plumbing inspection. He was very friendly and the work he did was exceptional!
always do a great job, and arrive when they say they will, will continue to use their services
I have use Plumb it Heat it Cool it several times now. While I am very handy, I would rather a professional handle my plumbing. After trying other local services with bigger names and nicely wrapped trucks, they were hideously over priced. I found the pricing to be fair, the service is courteous, and fast when it needs to be.
My HVAC system was low on refrigerant. Bill checked the levels, recharged the system, and was diligent with testing to make sure the system returned to working order. He was very helpful in explaining how the units work and answer my questions. Overall, great service.
I called Plumb It, Heat It, Cool It for an air conditioner maintenance. They were running an early bird special which was a great deal. I booked my service and the technician appeared at the exact time that they promised. He did a great job, was courteous and meticulous with his work. I would recommend this company highly.
Billy Jones was professional and helpful
Bill explained and did a great job.
Bill did an amazing job doing the inspection.
We've had Rob in our home on multiple occasions. He has always presented us with fair prices and his work stands the time. We have them both diagnose, install, and maintain our systems and do minor repairs and they've never disappointed. We're repeat customers and trust them with all work on our home. Definitely recommend!
We have been using Plumb It, Heat It, Cool It for several months. I will say that with each job, the team has consistently met or exceeded our expectations. Rob, the owner, and his team of Technicians are extremely knowledgeable, professional and respectful of our time and our home. They are thorough and…
Alex and the Team compare to no others. They are reasonable, respectful and admirable. We have found that they will not try to over charge for items needed. Give them a try, you won't be disappointed.
They are amazing! I highly recommend this company! Top notch! Friendly, professional and extremely accommodating! They tell you exactly what needs to be done and are very honest about it!
I had Rob and his team come out and install several things in my home, from a new water heater and water softener to several new Faucets. Rob is professional, courteous, on time and did a great job! I will definitely be using them again in the future
These guys are good professionals. They showed up on time, found the leak and provided a reasonable quote. One week later, the issue was fixed with detailed information on the work done.
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Plumbing pipe repair | 59 | $402–$1.6k |
| HVAC system maintenance | 51 | — |
| Plumbing leak detection | 39 | $99–$687 |
| A/C system maintenance | 38 | — |
| Water heater installation | 37 | $1.2k–$2.4k |
| Heating system repair | 31 | — |
| Faucet repair | 28 | $202–$659 |
| Toilet repair | 24 | $216–$585 |
