How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%85+46.4Reliability 24%75+18.2Value 14%92+13Replies to reviews 7%100+7.1Craft & service penalty97−0.3Momentum penalty69−3.1Experts Score= 81Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.81SCOREPlumb it Heat it Cool it
Philadelphia, PA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #11Position by Experts Score among all companies we track in this category. of 11 water softener services · 4.9★ from 838 Google reviews
Report card
Percentile vs other water softener services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: replies to reviews and craft & service; weakest: momentum.
Reviews for your job
Customers hired Plumb it Heat it Cool it for 8 kinds of job.
Plumb it Heat it Cool it for cleaning
Clear ✕All 14 Google reviews tagged “Cleaning”
Andrew, my technician, was very courteous, respectful and informative about the process and knowledgeable explaining what needed to be done. The office staff was courteous and very helpful and understood my urgency. i would highly recommend Dcattons for all plumbing, HVAC heat & air conditioning servicing and/or…
I was very happy with the full inspection and upgrades that were suggested and performed.
Very efficient and on time. Our technician Melvin was extremely professional. He was able to do all the work needed in a timely fashion.
Our ac died at 8pm right before a major heatwave. I called a bunch of places that claimed they were 24/7 emergency response and they basically told us "sucks to suck" -- eventually I remembered about seeing this company and their name reminds me of a song so I gave them a try. We got connected immediately with…
Great service! Very knowledgeable of their industry. Rob provides fantastic customer service. Highly recommend!!
They are always on time, knowledgeable and affordable. We have a two rental properties as well and they are always my go to plumbing and hvac repairs, highly recommend!
Bill was the best! Very diligent and would not give up until a solution was found!
I've always had a great experience with the team at Plumb IT, Heat IT, Cool IT. They are always fast to respond with take pride in their work. We utilized them for HVAC maintenance, installation. Rob and Billy Jones are easy and excellent to work with.
Great Experience! Our team member was Bill and the experience was fantastic. Explained everything and gave you the best options for your situation. Highly recommend and ask for Bill.
Despite being a little late due to overlay of appointment prior, guy was on time and great service, came in asked if we wanted him to mask up, extremely family friendly and personable. Made conversation and did the job that needed to be done was quick also. Even offered other services that he thought was needed for…
Alex and the Team compare to no others. They are reasonable, respectful and admirable. We have found that they will not try to over charge for items needed. Give them a try, you won't be disappointed.
Amazing company! So glad I found them to take care of our plumbing needs! Rob is very nice, informative, and knows his stuff. He’s not pushy at all but makes sure we are aware of any ongoing issues in our home. We had a plumber come out a year ago before to take care of clog but missed some issues that were still…
Rating only, no written review.
Rating only, no written review.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Plumbing pipe repair | 59 | $402–$1.6k |
| HVAC system maintenance | 51 | — |
| Plumbing leak detection | 39 | $99–$687 |
| A/C system maintenance | 38 | — |
| Water heater installation | 37 | $1.2k–$2.4k |
| Heating system repair | 31 | — |
| Faucet repair | 28 | $202–$659 |
| Toilet repair | 24 | $216–$585 |
