How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%85+46.4Reliability 24%75+18.2Value 14%92+13Replies to reviews 7%100+7.1Craft & service penalty97−0.3Momentum penalty69−3.1Experts Score= 81Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.81SCOREPlumb it Heat it Cool it
Philadelphia, PA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #11Position by Experts Score among all companies we track in this category. of 11 water softener services · 4.9★ from 838 Google reviews
Report card
Percentile vs other water softener services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: replies to reviews and craft & service; weakest: momentum.
Reviews for your job
Customers hired Plumb it Heat it Cool it for 8 kinds of job.
Plumb it Heat it Cool it for faucet installation
Clear ✕All 19 Google reviews tagged “Faucet installation”
Incredible effort and value from PIHICI. Alex has been to our home a few times and has given us wonderful advise on replacing faucets. They also fixed a leaky shower head. Installed kitchen faucet and are pleased with the results. On to the big project. Had our entire central A/C replaced. Air handler and…
[update 2025] We've had a lot of work done over the years, and it's all holding up really well. Rob is really attentive to details and always willing to offer solutions. [update 2024] Melvin was great! I received a prompt, courteous callback for an appointment, and I got scheduled within a couple business days. They…
Beyond pleased with the response and work performed. Water leak resolved and new piping installed. Constant communication and flawless expert work!
My technician, Joe, was super friendly and extremely professional. He gave me a clear explanation of the problem (leaky shower) and fixed the issue the same day. This company is always incredibly responsive and the work is top-notch. I’ve used them several different times for several different issues in my house and…
Above and beyond helpful with all our various needs! Worked with us to track down and find the best repair options after a storm took out our AC unit. Every technician that has worked in our home has been excellent. We are 100 satisfied with the service we get with Plumb it, Heat it, Cool it!
I’ve always had a great experience with Plumb It Heat It Cool It. Joe was extremely professional, knowledgeable and polite. I’m very pleased with the work he did!
Great experience! We finally have our bathroom back! Thanks Alex!
Plumb It Heat It Cool It has a great team of people. They respond very quickly to your needs whether it is HVAC or Plumbing. Rob and Alex are skilled professionals who do a great job. They are very efficient, reliable and fast. Highly recommended.
We have been using Plumb It, Heat It, Cool It for several months. I will say that with each job, the team has consistently met or exceeded our expectations. Rob, the owner, and his team of Technicians are extremely knowledgeable, professional and respectful of our time and our home. They are thorough and…
Alex was very professional and explained what he would do to make repairs and the cost. He, as well as his assistant, Alex, wore booties on their boots so they didn't drag anything into the house. After repairs were made, Alex took my husband and I into the bathrooms and explained what he had done and showed us how…
Amazing company! So glad I found them to take care of our plumbing needs! Rob is very nice, informative, and knows his stuff. He’s not pushy at all but makes sure we are aware of any ongoing issues in our home. We had a plumber come out a year ago before to take care of clog but missed some issues that were still…
All staff was helpful and professional! Work was performed in a very timely and complete fashion.
Rob and Alex did an amazing job. The showed up when they promised and worked all day to install a new vanity and new plumbing plus clearing a clog. They also installed new plumbing for a shower through an old wetbed which was tons of work. They were prompt, professional and clean. I would 100% recommend them
I had built up a to-do list for the plumber. Called the office and Rachel was able to get me a convenient appointment. Alex came out and repaired two drains, replaced two leaky faucets and a utility sink. He was incredibly professional, respectful, pleasant and neat. So pleased with this company!!!
This week has been an absolute challenge when my shower stopped working and my water would not stop running and because shut off valve was too hard to turn off, I had to turn off to the entire house. On top of that, there was a leak that subsequently happened in my kitchen sink. I called numerous plumbers and no one…
Excellent service and quality of work. I've used this company twice so far for repairs, and scheduling a dispatch each time was quick and easy. Rob fixed the issues efficiently, including locating and fixing a leak that a previous company was not able to figure out. All in all a great experience, and would 100% use again.
I had Rob and his team come out and install several things in my home, from a new water heater and water softener to several new Faucets. Rob is professional, courteous, on time and did a great job! I will definitely be using them again in the future
Rating only, no written review.
Rating only, no written review.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Plumbing pipe repair | 59 | $402–$1.6k |
| HVAC system maintenance | 51 | — |
| Plumbing leak detection | 39 | $99–$687 |
| A/C system maintenance | 38 | — |
| Water heater installation | 37 | $1.2k–$2.4k |
| Heating system repair | 31 | — |
| Faucet repair | 28 | $202–$659 |
| Toilet repair | 24 | $216–$585 |
