How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%85+46.4Reliability 24%75+18.2Value 14%92+13Replies to reviews 7%100+7.1Craft & service penalty97−0.3Momentum penalty69−3.1Experts Score= 81Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.81SCOREPlumb it Heat it Cool it
Philadelphia, PA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #11Position by Experts Score among all companies we track in this category. of 11 water softener services · 4.9★ from 838 Google reviews
Report card
Percentile vs other water softener services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: replies to reviews and craft & service; weakest: momentum.
Reviews for your job
Customers hired Plumb it Heat it Cool it for 8 kinds of job.
Plumb it Heat it Cool it for HVAC system maintenance
Clear ✕All 52 Google reviews tagged “HVAC system maintenance” · showing 20
Plumb it Heat it Cool it is great. After buying a house that wasn't super well maintained, they've come out several times for me now to help with problems that emerge. They've always been prompt, courteous, and very effective. They want to help you and will find the best way to solve your problems.
Joe the man was here from heating plumbing and cool it. Did a great job
Quinn performed my annual HVAC maintenance. He was knowledgeable and personable. (May 2026) Rob and Dave replaced old pipes in my bathroom and utility closet. Despite tight working conditions, they did a thorough job, keeping the work sites clean and answering my questions. With the new PVC pipes, it is now easy to…
Quinn did a fantastic job of walking me through the state of the unit, explaining service options, asking questions regarding my own sensitivities, allergies, etc. and offering suggestions on ways to help optimize both the health of the system as well as my own. Highly recommend!
Quinn was very respectful and thorough. He explained any issues he found clearly and offered a speedy solution. Thanks!
Melvin did a great job. Very informative and interesting
Performed required services. Very nice company
Andrew did a great job.
These guys are the best. Rob is extremely knowledgeable and friendly. He went above and beyond to ease my mind of an issue I thought I was having and provided a clear explanation on the issues I was having and how steps to correct them. Highly recommend.
Andrew, my technician, was very courteous, respectful and informative about the process and knowledgeable explaining what needed to be done. The office staff was courteous and very helpful and understood my urgency. i would highly recommend Dcattons for all plumbing, HVAC heat & air conditioning servicing and/or…
I loved the service from Andrew that was given today. He was professional, thorough and spent so much time making sure my home was safe and I had steps in place to correct any issues. He didn’t leave until he knew I felt comfortable. Would highly recommend them!
I was very happy with the full inspection and upgrades that were suggested and performed.
Great service from tech Bill Jones
The technician is always seems knowledgeable and polite. We’ve been using Plum It … for a number years, probably not that long after they opened . They’ve proven reliable. Whether it’s Rob or one of his technicians, I feel confident that they will get the job done Rachel at the office have been great at…
Very efficient and on time. Our technician Melvin was extremely professional. He was able to do all the work needed in a timely fashion.
Great service! Very knowledgeable of their industry. Rob provides fantastic customer service. Highly recommend!!
Great work!
Rob came out for my yearly heating check today. He Arrived on time, was efficient, friendly, and offered me options for a new system without any pressure. Thank you!
Technician Billy was thorough and curteous. Gave me simple explanations on recommended services and their benefits.
Dan did a really good job of explaining everything and reviewing with me how to keep my ac unit clean with regular maintenance
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Plumbing pipe repair | 59 | $402–$1.6k |
| HVAC system maintenance | 51 | — |
| Plumbing leak detection | 39 | $99–$687 |
| A/C system maintenance | 38 | — |
| Water heater installation | 37 | $1.2k–$2.4k |
| Heating system repair | 31 | — |
| Faucet repair | 28 | $202–$659 |
| Toilet repair | 24 | $216–$585 |
