How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%85+46.4Reliability 24%75+18.2Value 14%92+13Replies to reviews 7%100+7.1Craft & service penalty97−0.3Momentum penalty69−3.1Experts Score= 81Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.81SCOREPlumb it Heat it Cool it
Philadelphia, PA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #11Position by Experts Score among all companies we track in this category. of 11 water softener services · 4.9★ from 838 Google reviews
Report card
Percentile vs other water softener services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: replies to reviews and craft & service; weakest: momentum.
Reviews for your job
Customers hired Plumb it Heat it Cool it for 8 kinds of job.
Plumb it Heat it Cool it for heating system maintenance
Clear ✕All 23 Google reviews tagged “Heating system maintenance” · showing 20
Quinn performed my annual HVAC maintenance. He was knowledgeable and personable. (May 2026) Rob and Dave replaced old pipes in my bathroom and utility closet. Despite tight working conditions, they did a thorough job, keeping the work sites clean and answering my questions. With the new PVC pipes, it is now easy to…
My kitchen and bathroom sink backed w an ugly grey water with bits and particles yesterday and today I called your company has always been helpful to me I’ve done new water heater and snake drained my shower and A/C maintenance w this company in the last 4 months Always on time, always respectful of my space and…
Quinn was on time super courteous and very thorough. Thank you! You are my new AC/Heating maintenance company. Rachel rocks too!!!!
Dave G. was able to troubleshoot and fix our leak from our water heater very quickly and effectively!
Very efficient and on time. Our technician Melvin was extremely professional. He was able to do all the work needed in a timely fashion.
[update 2025] We've had a lot of work done over the years, and it's all holding up really well. Rob is really attentive to details and always willing to offer solutions. [update 2024] Melvin was great! I received a prompt, courteous callback for an appointment, and I got scheduled within a couple business days. They…
Great quality service by Melvin who did our heating maintenance. He was timely, explained all the different options and was very friendly and professional.
Visit from Dan was to perform annual heater maintenance. He did a detailed check including filter. He made a sensible recommendation re installation of power surge for HVAC unit. We will definitely consider it for the near future.
Technician Billy was thorough and curteous. Gave me simple explanations on recommended services and their benefits.
Always a pleasure to have them come do a heating/ cooling checkup for us. Cai was our technician today and he was excellent. Highly recommend!
professional and very fast to arrive. Rob was able to fix our furnace quickly and explain to us about upkeep
Great service, always timely and professional
Billy was very thorough in checking my central air-conditioning. He made great suggestions! He's very personable and even played with my dog!
I have use Plumb it Heat it Cool it several times now. While I am very handy, I would rather a professional handle my plumbing. After trying other local services with bigger names and nicely wrapped trucks, they were hideously over priced. I found the pricing to be fair, the service is courteous, and fast when it needs to be.
Very informative Billy checked everything
Bill was the best! Very diligent and would not give up until a solution was found!
These company hires the friendliest and most knowledgeable people! During Rob and Bill’s visit and inspection, I learned many things about our plumbing and heating systems. I highly recommend this company!
Despite being a little late due to overlay of appointment prior, guy was on time and great service, came in asked if we wanted him to mask up, extremely family friendly and personable. Made conversation and did the job that needed to be done was quick also. Even offered other services that he thought was needed for…
Very professional. Great line of communication! Would recommend them to anyone.
Rating only, no written review.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Plumbing pipe repair | 59 | $402–$1.6k |
| HVAC system maintenance | 51 | — |
| Plumbing leak detection | 39 | $99–$687 |
| A/C system maintenance | 38 | — |
| Water heater installation | 37 | $1.2k–$2.4k |
| Heating system repair | 31 | — |
| Faucet repair | 28 | $202–$659 |
| Toilet repair | 24 | $216–$585 |
