How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%85+46.4Reliability 24%75+18.2Value 14%92+13Replies to reviews 7%100+7.1Craft & service penalty97−0.3Momentum penalty69−3.1Experts Score= 81Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.81SCOREPlumb it Heat it Cool it
Philadelphia, PA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #11Position by Experts Score among all companies we track in this category. of 11 water softener services · 4.9★ from 838 Google reviews
Report card
Percentile vs other water softener services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: replies to reviews and craft & service; weakest: momentum.
Reviews for your job
Customers hired Plumb it Heat it Cool it for 8 kinds of job.
Plumb it Heat it Cool it for heating system repair
Clear ✕All 31 Google reviews tagged “Heating system repair” · showing 20
Thank you! Shawn was amazing. Rita was super helpful. And I appreciate getting out to my cold house as quickly as possible in the same day.
Just had my kitchen sink reattached by Dave and Quinn, another excellent job. My sink was a disaster waiting to happen and they worked miracles. I also want to add a review for the faucet installation by Dave, again he explained everything had an issue with faucet I purchased from Home Depot, had to be returned, he…
Problem solved! Heater is performing well since your last visit. Grateful that you never gave up trying to find the source of the problem. You have always been responsive and I feel confident to recommend your services to anyone. Thank you, Rob and crew!
These guys were great and went out of their way to help us get our problem solved. I definitely Definitely recommend and say they'll help you with anything you need.
I had a great experience with this plumbing, heating, and air conditioning company. Andrew serviced my furnace after discovering a leak, fixed the issue promptly, flushed all the lines, and thoroughly cleaned out the furnace. The technicians were friendly, professional, and worked quickly without cutting corners.…
Performed required services. Very nice company
It’s a pleasure to work with you guys you are fair and honest, and we love that I give them five stars. Ciccarelli house.
Andrew, my technician, was very courteous, respectful and informative about the process and knowledgeable explaining what needed to be done. The office staff was courteous and very helpful and understood my urgency. i would highly recommend Dcattons for all plumbing, HVAC heat & air conditioning servicing and/or…
Sean cleaned and lubricated bathroom heater. ACE is supposed to order a new fan and motor. No word yet.
The technician is always seems knowledgeable and polite. We’ve been using Plum It … for a number years, probably not that long after they opened . They’ve proven reliable. Whether it’s Rob or one of his technicians, I feel confident that they will get the job done Rachel at the office have been great at…
[update 2025] We've had a lot of work done over the years, and it's all holding up really well. Rob is really attentive to details and always willing to offer solutions. [update 2024] Melvin was great! I received a prompt, courteous callback for an appointment, and I got scheduled within a couple business days. They…
Recently we had an issue with our heat, just a few days before there was a real cold snap. I contacted them late at night and they were able to get a tech to us the next day to get our heat working again.
My technician, Joe, was super friendly and extremely professional. He gave me a clear explanation of the problem (leaky shower) and fixed the issue the same day. This company is always incredibly responsive and the work is top-notch. I’ve used them several different times for several different issues in my house and…
I have been using plumb it heat it cool it for the past serval years for different services that I have needed and I can’t recommend them enough! They have always accommodated my schedule with getting a technician out as fast as possible. Joe was my tech and I was very happy with my service!
Joe Ward came to my house today and replaced my hot water heater he was courteous efficient and he certainly knew what he was doing and in addition instructed me as to how to use this in proper fashion I would be happy to recommend Joe ward to anybody thank you Ernest Black
professional and very fast to arrive. Rob was able to fix our furnace quickly and explain to us about upkeep
Tech was knowledgeable, friendly, and polite
Billy was very thorough in checking my central air-conditioning. He made great suggestions! He's very personable and even played with my dog!
Thanks for service today, the technician was awesome
Alex Thibault arrived promptly, took time to explain everything to me along with options and completed everything smoothly and quickly. Very professional and personable. Highly recommend!
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Plumbing pipe repair | 59 | $402–$1.6k |
| HVAC system maintenance | 51 | — |
| Plumbing leak detection | 39 | $99–$687 |
| A/C system maintenance | 38 | — |
| Water heater installation | 37 | $1.2k–$2.4k |
| Heating system repair | 31 | — |
| Faucet repair | 28 | $202–$659 |
| Toilet repair | 24 | $216–$585 |
