How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%85+46.4Reliability 24%75+18.2Value 14%92+13Replies to reviews 7%100+7.1Craft & service penalty97−0.3Momentum penalty69−3.1Experts Score= 81Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.81SCOREPlumb it Heat it Cool it
Philadelphia, PA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #11Position by Experts Score among all companies we track in this category. of 11 water softener services · 4.9★ from 838 Google reviews
Report card
Percentile vs other water softener services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: replies to reviews and craft & service; weakest: momentum.
Reviews for your job
Customers hired Plumb it Heat it Cool it for 8 kinds of job.
Plumb it Heat it Cool it for shower repair
Clear ✕All 13 Google reviews tagged “Shower repair”
Very professional and knowledgeable
[update 2025] We've had a lot of work done over the years, and it's all holding up really well. Rob is really attentive to details and always willing to offer solutions. [update 2024] Melvin was great! I received a prompt, courteous callback for an appointment, and I got scheduled within a couple business days. They…
My technician, Joe, was super friendly and extremely professional. He gave me a clear explanation of the problem (leaky shower) and fixed the issue the same day. This company is always incredibly responsive and the work is top-notch. I’ve used them several different times for several different issues in my house and…
They was amazing Joe was so kind and they was very professional I would recommend them to anyone 10/10
Joe was great - prompt, efficient, and kind.
I was very pleased with the plumbing service I received from my technician Joe. He was very professional, knowledgeable and helpful. He fixed all the issues I knew about, as well as addressed and corrected other issues I was not aware before I called for help. Scheduling was easy, my technician arrived promptly when…
Top top notch business....great staff.....thanks Alex.........cant say enough about them.........would highly recommend
Very polite and professional..came out very quickly. We had Alex he was great..explained everything and made the necessary repairs. Very neat and didn't leave a mess. For those still concerned they took covid precautions. We will definitely use them in the future.
Alex showed up 30 minutes early to repair our shower. He diagnosed the issue very quickly and gave us a reasonable quote. Turns out the fix was easier, and cheaper, than I imagined ($350 v $1300). He made the repair in about 30 minutes. There was a related part of the job that we were interested in having done. He…
Rob and Alex did an amazing job. The showed up when they promised and worked all day to install a new vanity and new plumbing plus clearing a clog. They also installed new plumbing for a shower through an old wetbed which was tons of work. They were prompt, professional and clean. I would 100% recommend them
This contractor delivered. Alex their tech was professional, listened to my needs, and completed all tasks I asked of him. It was an excellent job and well done. Five stars for excellence.
Rating only, no written review.
Rating only, no written review.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Plumbing pipe repair | 59 | $402–$1.6k |
| HVAC system maintenance | 51 | — |
| Plumbing leak detection | 39 | $99–$687 |
| A/C system maintenance | 38 | — |
| Water heater installation | 37 | $1.2k–$2.4k |
| Heating system repair | 31 | — |
| Faucet repair | 28 | $202–$659 |
| Toilet repair | 24 | $216–$585 |
