How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%85+46.4Reliability 24%75+18.2Value 14%92+13Replies to reviews 7%100+7.1Craft & service penalty97−0.3Momentum penalty69−3.1Experts Score= 81Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.81SCOREPlumb it Heat it Cool it
Philadelphia, PA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #11Position by Experts Score among all companies we track in this category. of 11 water softener services · 4.9★ from 838 Google reviews
Report card
Percentile vs other water softener services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: replies to reviews and craft & service; weakest: momentum.
Reviews for your job
Customers hired Plumb it Heat it Cool it for 8 kinds of job.
Plumb it Heat it Cool it for toilet repair
Clear ✕All 24 Google reviews tagged “Toilet repair” · showing 20
Did a great job. Explained in simple language. Did everything quickly and came out same day
Great work by Dave with Plumb It Heat It Cool It!
Dave came out fixed an issue with my toilet. Diagnosis and repair only took a couple hours. Everything looks great and is working better than before. Thank you very much!
Sales guys. Tried to charge me $700 to auger a toilet and that if he couldn’t get it would need to take the toilet up and that would be $1000. I don’t mind expensive prices for something of value but to auger a toilet, come on. We did not use their services instead called Good plumbing they did it for $150. More in…
Dave provided excellent service and several options to resolve my plumbing problems. I truly appreciate the professionalism and integrity of Plumb It Heat It Cool It. Now that they have helped me with several problems, and even corrected shoddy work by another outfit, I can truly say they are the Gold Standard.
Very efficient and on time. Our technician Melvin was extremely professional. He was able to do all the work needed in a timely fashion.
[update 2025] We've had a lot of work done over the years, and it's all holding up really well. Rob is really attentive to details and always willing to offer solutions. [update 2024] Melvin was great! I received a prompt, courteous callback for an appointment, and I got scheduled within a couple business days. They…
Great, prompt service and quality work
Joe came out again. I was so appreciative that they were able to schedule it so quickly. Joe was on time, professional, knowledgeable. Just great. So glad to have him come out to handle our plumbing needs. Will definitely call them again.
Above and beyond helpful with all our various needs! Worked with us to track down and find the best repair options after a storm took out our AC unit. Every technician that has worked in our home has been excellent. We are 100 satisfied with the service we get with Plumb it, Heat it, Cool it!
Joe was super professional and explained everything throughly, Overall very happy with the entire process.
Service person arrived on time, was very professional, and explained my options along with price estimates. Job was completed properly and efficiently.
I was very pleased with the plumbing service I received from my technician Joe. He was very professional, knowledgeable and helpful. He fixed all the issues I knew about, as well as addressed and corrected other issues I was not aware before I called for help. Scheduling was easy, my technician arrived promptly when…
Alex was the tech on this job. Showed up on time, fixed problem on the spot. These guys utilize technology properly so auto texts sent confirming appts, 20 min alert before arrival, invoicing, etc- About as good of an experience as you can get for having a plumbing problem.
always do a great job, and arrive when they say they will, will continue to use their services
Great experience! We finally have our bathroom back! Thanks Alex!
Very polite and professional..came out very quickly. We had Alex he was great..explained everything and made the necessary repairs. Very neat and didn't leave a mess. For those still concerned they took covid precautions. We will definitely use them in the future.
Very friendly and professional guys we have used them on other occasions and we are very satisfied with them we highly recommend them
We've had Rob in our home on multiple occasions. He has always presented us with fair prices and his work stands the time. We have them both diagnose, install, and maintain our systems and do minor repairs and they've never disappointed. We're repeat customers and trust them with all work on our home. Definitely recommend!
Alex showed up bright and early and he was very friendly and efficient, even our senior cat liked him! I appreciate that he showed/explained exactly what was wrong when I went around to show him what our issues were. He was so easy to talk to I got more done then I had planned to and it was still all done in a few…
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Plumbing pipe repair | 59 | $402–$1.6k |
| HVAC system maintenance | 51 | — |
| Plumbing leak detection | 39 | $99–$687 |
| A/C system maintenance | 38 | — |
| Water heater installation | 37 | $1.2k–$2.4k |
| Heating system repair | 31 | — |
| Faucet repair | 28 | $202–$659 |
| Toilet repair | 24 | $216–$585 |
