How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%85+46.4Reliability 24%75+18.2Value 14%92+13Replies to reviews 7%100+7.1Craft & service penalty97−0.3Momentum penalty69−3.1Experts Score= 81Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.81SCOREPlumb it Heat it Cool it
Philadelphia, PA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #11Position by Experts Score among all companies we track in this category. of 11 water softener services · 4.9★ from 838 Google reviews
Report card
Percentile vs other water softener services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: replies to reviews and craft & service; weakest: momentum.
Reviews for your job
Customers hired Plumb it Heat it Cool it for 8 kinds of job.
Plumb it Heat it Cool it for water heater repair
Clear ✕All 21 Google reviews tagged “Water heater repair”
Great experience with these guys. Very thorough and knowledgeable.
Great experience with this company so far. Technician was on time, friendly, knowledgeable, and even wore shoe coverings- which is always a plus.
Dave provided excellent service and several options to resolve my plumbing problems. I truly appreciate the professionalism and integrity of Plumb It Heat It Cool It. Now that they have helped me with several problems, and even corrected shoddy work by another outfit, I can truly say they are the Gold Standard.
Very efficient and on time. Our technician Melvin was extremely professional. He was able to do all the work needed in a timely fashion.
I cannot say enough good things about our experience with Rob and Alex . they were extremely friendly and helpful ! Great work! Thank you!
professional and very fast to arrive. Rob was able to fix our furnace quickly and explain to us about upkeep
Great group of guys. All very polite, courteous, clean, and professional. Fair price for solid work. I’m a newer homeowner so I’m glad I’ve found my plumbing and HVAC guys. I can’t recommend them enough!
Water heater alarm went off yesterday, Sunday. We called plummet heated cool it and they scheduled a repair visit for the next a.m. Rob quickly assessed and found our issue and corrected it. Great service. We highly recommend this company.
I've always had a great experience with the team at Plumb IT, Heat IT, Cool IT. They are always fast to respond with take pride in their work. We utilized them for HVAC maintenance, installation. Rob and Billy Jones are easy and excellent to work with.
Rob from Plumb It Heat It Cool It was a lifesaver! He is an hvac and plumbing wizard - so knowledgeable! Rob was extremely professional and a true perfectionist. Our heating system broke down in the middle of an extreme cold snap. Rob came out on a Sunday to get the heat back on, and then spent 2 full days…
Plumb It Heat It Cool It has a great team of people. They respond very quickly to your needs whether it is HVAC or Plumbing. Rob and Alex are skilled professionals who do a great job. They are very efficient, reliable and fast. Highly recommended.
We have been using Plumb It, Heat It, Cool It for several months. I will say that with each job, the team has consistently met or exceeded our expectations. Rob, the owner, and his team of Technicians are extremely knowledgeable, professional and respectful of our time and our home. They are thorough and…
Rob fixed two natural gas leaks in the basement leading to the stove and hot water heater. Excellent job! We also had Alex replace a hot water heater. They're professional and prompt! Thank you!- Frank
Incredibly quick response and super friendly employees from start to finish! Our old hot water heater sprung a major leak that we thankfully caught before the basement completely flooded. Within an hour of my phone call we had a tech at our house. We had several well explained options for replacement and hot water…
Rob has been nothing but a professional since we started using him. He will come to your house and get it running good as new! We will definitely use him for any of our plumbing or HVAC needs!
Work was great. Alex was on time, professional, detailed, and talked me through through the whole process. Will use them for all plumbing / hvac needs from now on.
Rob came on time and was a pleasure to speak too. He was very professional and extremely clean while working. I would 100% rehire.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Plumbing pipe repair | 59 | $402–$1.6k |
| HVAC system maintenance | 51 | — |
| Plumbing leak detection | 39 | $99–$687 |
| A/C system maintenance | 38 | — |
| Water heater installation | 37 | $1.2k–$2.4k |
| Heating system repair | 31 | — |
| Faucet repair | 28 | $202–$659 |
| Toilet repair | 24 | $216–$585 |
