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Plumbing and Sewer Renewal Specialists

Plumber · Portland, OR · reviewed since 2020

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%93+22.5Value 14%98+13.9Replies to reviews 7%100+7.1Craft & service penalty97−0.3Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#60 of 154 plumbersPosition by Experts Score among all companies we track in this category. · better than 61%
5.0 ★★★★★ 638 Google reviews · 24 photos
97%five-star reviews
4.91★last 12 monthsAverage stars on reviews from the last 12 months only.
1.1%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
98%reviews answered by the owner
$842typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).

Plumbing and Sewer Renewal Specialists at a glance

Google reviewers report a 5-star average from 638 reviews, with the owner responding to 98% of comments. Customers frequently cite punctuality, clear communication, and competitive pricing for services like sewer line repairs, drain clearing, and leak fixes. While most experiences are positive, a few low-star reviews describe communication delays, unexpected scheduling changes, and quotes that were significantly higher than competitors.

  • Google rating: 5.0 out of 5 from 638 reviews (97% five-star).
  • Reviews on this page: 638 Google reviews (580 with written comments, 12 with photos).
  • Owner responses: the business replied to 98% of reviews.
  • Most recent review: November 5, 2026.
  • Service: Plumber serving Portland, Oregon.

Data from Google, last updated November 9, 2026.

Score profile vs other plumbers

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.

Satisfaction94Reliability93Craft & service97Value98Momentum100Replies to reviews100Satisfaction: 94 (median 92)Reliability: 93 (median 90)Craft & service: 97 (median 97)Value: 98 (median 100)Momentum: 100 (median 100)Replies to reviews: 100 (median 100)
This companyPlumbers median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Plumbing and Sewer Renewal Specialists: 94/100 on this factor. Category median: 92.A
94
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Plumbing and Sewer Renewal Specialists: 93/100 on this factor. Category median: 90.A
93
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Plumbing and Sewer Renewal Specialists: 97/100 on this factor. Category median: 97.A
97
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Plumbing and Sewer Renewal Specialists: 98/100 on this factor. Category median: 100.A
98
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Plumbing and Sewer Renewal Specialists: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Plumbing and Sewer Renewal Specialists: 100/100 on this factor. Category median: 100.A
100

Bar = this company · dark tick = category median.

Star ratings

638 Google reviews we collected

  • 5 stars62297%
  • 4 stars102%
  • 3 stars10%
  • 2 stars10%
  • 1 star41%

Praise vs complaints

Phrases our text analysis found in 580 written reviews

  • Praise1,31699%
  • Complaints171%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price4730%
  • Reasonable8555%
  • Overpriced53%
  • Not sure1812%
$842+81% vs typical plumbers

Middle half of what 127 customers paid ($275–$1.9k) · gold mark = category median.

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude34526%
  • Speed & response25019%
  • Quality & results21816%
  • Would recommend16312%
  • Communication15512%
  • Price & value14911%
  • Honesty & trust534%

What customers talk about

We read 580 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Justin was super friendly and really took his time with us.”
  • “Taylor Gibbs was professional, knowledgeable and efficient!”
    “On the day of the work, the team was delayed by issues on their previous job of the day, but once they started working, they were impressive.”
  • “We had a wonderful experience with plumbing and sewer renewal.”
    “I had a terrible experience with them.”
  • “Would recommend in a heartbeat and love that they’re local.”
    “…n't enjoyed and that certainly don't make me more likely to return or recommend them.…”
  • “Taylor was also very kind and explained everything we were having done to our system.”
  • “They were very transparent with the pricing and were reasonable.”
  • “Prompt, professional, prepared, fair, transparent, and so affordable.”

People customers mention

  • Jose 38 reviews
  • Taylor 38 reviews
  • David 35 reviews
  • Kamryn 28 reviews
  • Tony 19 reviews
  • Dylan 12 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Plumbing and Sewer Renewal Specialists for 8 kinds of job. Pick one to see what they paid and said.

Recent priced reviews

Lani6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

We had a wonderful experience with plumbing and sewer renewal. Justin was super friendly and really took his time with us. We never felt rushed and he answered every question we had. Taylor was also very kind and explained everything we were having done to our system. Jose and Antonio were also very patient and…

Paid $2,000+Reasonable priceOutdoor plumbing system repair
Darryl3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

The tech was great at his job and very professional and I will utilize the business again .

Paid $1–200Great pricePlumbing leak detection
Luke7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Jose and Antonio were very polite and explained their plan and procedure through out the process. The worked very hard in nasty rain to get the job done on time

Paid $800–1,000Reasonable priceService not listed
CaseyLocal Guide · 56 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Gave me a quote for a partial reapair that was 40% less than anywhere else and Got the job done in a few hours. The guys that repaired the line were really friendlY and professional. Would recommend in a heartbeat and love that they’re local.

Paid $2,000+Reasonable priceSewer repair
Terry2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Had my sewer main scoped and a basement drain cleared. Both technicians were knowledgeable and courteous.

Paid $1–200Great priceSewer repair
Jeff3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★

Hired these guys to do a CIPP repair unless sewer line. Was Great all the way through. Had a little hiccup with communication regarding completion timeline after some equipment broke. But other than that. All went well.

Paid $2,000+Great priceSewer repair

Photos

Customer reviews

5.0 ★★★★★ 638 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Bo Brady3 reviewsTotal number of Google reviews Bo has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Excellent communication and service! Friendly, knowledgeable and trustworthy.

Response from the owner · 3 days ago

Thank you, Bo, for your wonderful review! We're thrilled to hear that you experienced excellent communication and service at Plumbing and Sewer Renewal Specialists. Your kind words about our team mean a lot to us!

Blanca Soler5 reviewsTotal number of Google reviews Blanca has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Antonio and Jose did a fantastic job. They went above and beyond. The entire company team was great to work with.

  • Price assessment: Great price
  • Services: Sewer repair
Response from the owner · 4 days ago

Thank you, Blanca, for your wonderful review! We're thrilled to hear that Antonio and Jose made a positive impression and that you had a great experience with our team at Plumbing and Sewer Renewal Specialists. Your support means a lot to us!

Lani Tamaki6 reviewsTotal number of Google reviews Lani has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We had a wonderful experience with plumbing and sewer renewal. Justin was super friendly and really took his time with us. We never felt rushed and he answered every question we had. Taylor was also very kind and explained everything we were having done to our system. Jose and Antonio were also very patient and friendly and took time to explain our repairs, complete them, and returned our yard to great condition. Thank you so much. Would highly recommend!

  • Price assessment: Reasonable price
  • Price: $2,000+
  • Services: Outdoor plumbing system repair
Response from the owner · a week ago

Thank you, Lani, for your kind words! We’re thrilled to hear you had a wonderful experience with Plumbing and Sewer Renewal Specialists and that Justin, Taylor, Jose, and Antonio provided you with such attentive service. Your recommendation means a lot to us!

Darryl Hudson3 reviewsTotal number of Google reviews Darryl has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The tech was great at his job and very professional and I will utilize the business again .

  • Price assessment: Great price
  • Price: $1–200
  • Services: Plumbing leak detection
Response from the owner · a week ago

Thank you, Darryl, for your kind words! We're thrilled to hear that you had a positive experience with our team at Plumbing and Sewer Renewal Specialists. We appreciate your support and look forward to serving you again in the future!

Bethany Thompson1 reviewTotal number of Google reviews Bethany has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Plumbing and Sewer Renewal is excellent. They helped us navigate booking services, worked with our complicated schedule and helped us find the most cost effective solutions. Taylor Gibbs was professional, knowledgeable and efficient! Highly recommend!

  • Price assessment: Great price
  • Services: Plumbing leak detection, Faucet repair, Toilet installation, Faucet installation, Shower repair
Response from the owner · a week ago

Thank you, Bethany, for your kind words! We're thrilled to hear that Taylor provided you with excellent service and helped you find the best solutions for your needs. Your recommendation means a lot to us at Plumbing and Sewer Renewal Specialists!

Luke Fortune7 reviewsTotal number of Google reviews Luke has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Jose and Antonio were very polite and explained their plan and procedure through out the process. The worked very hard in nasty rain to get the job done on time

  • Price assessment: Reasonable price
  • Price: $800–1,000
  • Services: Service not listed
Response from the owner · a week ago

Thank you, Luke, for your wonderful feedback! We're glad to hear that Jose and Antonio provided you with excellent service, even in challenging weather. Your appreciation means a lot to us at Plumbing and Sewer Renewal Specialists.

Rian Rose City1 reviewTotal number of Google reviews Rian has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Nice people, experienced

Response from the owner · 2 weeks ago

Thank you, Rian, for your kind words! We're glad to hear you had a positive experience with our team at Plumbing and Sewer Renewal Specialists. Your satisfaction means a lot to us.

Casey ArnLocal Guide · 56 reviewsTotal number of Google reviews Casey has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Gave me a quote for a partial reapair that was 40% less than anywhere else and Got the job done in a few hours. The guys that repaired the line were really friendlY and professional. Would recommend in a heartbeat and love that they’re local.

  • Price assessment: Reasonable price
  • Price: $2,000+
  • Services: Sewer repair
Response from the owner · 3 weeks ago

Thank you, Casey, for your wonderful review! We're thrilled to hear you found our quote and service to be exceptional. It means a lot to us to be your local choice for plumbing needs.

Terry Tortorich2 reviewsTotal number of Google reviews Terry has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Had my sewer main scoped and a basement drain cleared. Both technicians were knowledgeable and courteous.

  • Price assessment: Great price
  • Price: $1–200
  • Services: Sewer repair
Response from the owner · 3 weeks ago

Thank you, Terry, for your wonderful review! We're glad to hear that you found our technicians knowledgeable and courteous during your sewer main scoping and basement drain clearing. Your feedback means a lot to us at Plumbing and Sewer Renewal Specialists.

Michael RoseLocal Guide · 25 reviewsTotal number of Google reviews Michael has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Jesus, was absolutely amazing to work with. He called ahead of time to notify when he would arrive. His Customer Service & Professionalism was Outstanding.

  • Price assessment: Great price
  • Services: Toilet repair
Response from the owner · 6 months ago

Thank you, Michael! I'm glad to hear that Wendy was friendly and helpful with scheduling, and that Grant could assist with your plumbing issue. It's great that Wendy was also able to send Kodi on short notice. We appreciate your feedback!

Plumbing and Sewer Renewal Specialists on Google Maps →

Business details