PLUMBERS · PHILADELPHIA, PA
57SCORE

Plumbing Problem Solvers

Better than 61% of plumbers · #35 of 90

5.0★189 Google reviews
4.90★last 12 months
1.1%1–2★ in 2 yrs (avg 2.6%)
50%complaints answered

Recent priced reviews

★★★★★ Anthony · a day ago

Would like to thank John Pratt and his partner Joe,who did all the necessary things to fix my leaking shower and tub problem that was driving me towards a nervous breakdown. Joe was besides besides an outstanding plumber, a simply terrific person in the short time I was able to have the pleasure to meet.I highly…

Paid $1,800–2,000Reasonable pricePlumbing leak detection
★★★★★ Toi · 6 days ago

"John and Joe from Plumbing Problem Solvers are absolutely amazing! They arrived right on time, gave me a very fair bundle price to replace 5 failed valves, and did fantastic work. They are incredibly honest, professional, and went above and beyond to make sure everything was perfect. I highly recommend them!"

Paid $800–1,000Great priceToilet repairFaucet installationPlumbing leak repair
★★★★★ Liz · 2 weeks ago

I reached out mid-day with a request to replace an old water shutoff valve, and the work was complete by that afternoon! Joe was professional and explained things thoroughly, and I really appreciate how quickly they were able to fit me in. I’ll definitely use them in the future and will recommend to my friends if…

Paid $400–600Reasonable priceService not listed
★★★★★ Sherry · 3 weeks ago

John and Joe from PPS came the same day I called for an emergency toilet & valve replacement. Their work was top notch and fairly priced. I also appreciated John’s honesty and they cleaned up / left my bathroom looking the way it was before they arrived. I highly recommend John Pratt / Plumbing Problem Solvers and…

Paid $800–1,000Reasonable priceToilet installationService not listed
★★★★★ Brendan · 2 months ago

They did a great job! Needed my ejector pump in basement replaced. They came out next day to replace!

Paid $1,800–2,000Reasonable priceService not listed
★★★★★ Judith · 3 months ago

John and his team are outstanding! In addition to his expertise, he is easy to communicate with, very responsive, polite and professional. He also tries to identify things before they become more costly problems. Overall, an excellent experience. Definitely my “go to” for any plumbing issues.

Paid $2,000+Reasonable priceWater heater installation

vs category

Blue = Plumbing, grey = plumbers average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

4.04.55.02025-Q2: 5.00★ (39 reviews)2025-Q3: 5.00★ (55 reviews)2025-Q4: 4.97★ (33 reviews)2026-Q1: 5.00★ (27 reviews)2026-Q2: 4.75★ (16 reviews)2026-Q3: 4.71★ (14 reviews)2026-Q4: 5.00★ (5 reviews)2025-Q22025-Q42026-Q22026-Q4
This companyIndustrydot size = review count

Price

$849+77% vs typical plumbers

Bar = middle half of what customers paid · gold mark = category median.

Great price 39%Reasonable 59%Overpriced 0%Not sure 2%

Score factors

Satisfaction
72
Reliability
66
Craft & service
—
Value
69
Momentum
23
Track record
6
Accountability
29

Praised for

Google highlights · percentile vs peers

Quality
+0 / −0
Professionalism
+0 / −0
Responsiveness
+0 / −0
Punctuality
+0 / −0
Value
+0 / −0

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