PLUMBERS · PHILADELPHIA, PA
57SCORE

Plumbing Problem Solvers

Better than 61% of plumbers · #35 of 90

5.0★189 Google reviews
4.90★last 12 months
1.1%1–2★ in 2 yrs (avg 2.6%)
50%complaints answered

Plumbing Problem Solvers for faucet repair

Clear ✕
Jobs reviewed15
★ on this job5.00
Usually paid$1,000+
Category typical$208–$611
Rank for this job#28 / 76
Said fair100%
★★★★★ Angelica · 4 months ago

John is the most responsive and professional plumber I have ever encountered. I reached out to him two different times - both times on a Sunday - about doing a job at my parent’s house, and both times he answered immediately. He even scheduled us for the next day. It is clear John has great intentions, knows what he…

Plumbing leak detectionPlumbing pipe repairFaucet repair
★★★★★ Lisa · 5 months ago

All the positive reviews by others are true. John Pratt and his team -- Fabulous. They installed a utility sink in my garage and moved the outdoor water faucet to a more convenient location. Not only were they pleasant and punctual (i.e., same day service), their work was pristine and genius. No more stress…

Paid $1,000+Reasonable pricePlumbing pipe repairFaucet repairService not listed
★★★★★ Kimberly · 6 months ago

Had a great experience with Plumbing Problem Solvers. They came out quickly, were very courteous and professional, and fixed my leaking kitchen sink fast. What really stood out was their customer service. When I thought there was an issue with the hot water after they left, they actually turned around and came back…

Paid $1,000+Reasonable pricePlumbing leak detectionPlumbing pipe repairFaucet repair
★★★★★ Nicole · 6 months ago

I had a very good experience with Plumbing Problem Solvers. The work that they did was very thorough. They were very friendly and pleasant. They also allowed me to schedule for a Saturday the same week that I called and were very responsive.

Paid $1,000+Reasonable priceFaucet repairOutdoor plumbing system repairService not listed
★★★★★ Mike · 7 months ago

John was responsive and prompt. He handled a variety of issues for us and followed up to make sure any problems were resolved.

Paid $1,000+Reasonable priceWater heater installationDrain cleaningPlumbing pipe repair
★★★★★ Marcia · 11 months ago

I had John Pratt replace with a new backyard hose faucet that included new basement piping connectors. Also, clear clogged bathroom drain.

Reasonable priceDrain cleaningFaucet repairFaucet installation
★★★★★ Zimyrah · a year ago

I have had to call on John twice so far and he has been timely and courteous. Just as important I don't feel like I’ve been “price gouged”. I own an older home.I will probably be calling on Plumbing Problem Solvers in the future. I hope that John stays grounded in his business. It’s a treasure to find a service that…

Paid $100–200Reasonable priceDrain cleaningFaucet repairFaucet installation
★★★★★ Linda · a year ago

Great communication skills! They went out of their way to accommodate our busy schedule. I will definitely use this service again.

Paid $200–300Reasonable priceFaucet repairFaucet installation
★★★★★ Laura · a year ago

I had a leaking kitchen trap and a clogged utility sink that needed to be connected properly, and John (Plumbing Problem Solvers) did an excellent job. They were quick to respond, showed up on time, and were very professional throughout the process. Not only did they fix the leak and clear the clog, but they also…

Reasonable pricePlumbing leak detectionFaucet repair

vs category

Blue = Plumbing, grey = plumbers average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

4.04.55.02025-Q2: 5.00★ (39 reviews)2025-Q3: 5.00★ (55 reviews)2025-Q4: 4.97★ (33 reviews)2026-Q1: 5.00★ (27 reviews)2026-Q2: 4.75★ (16 reviews)2026-Q3: 4.71★ (14 reviews)2026-Q4: 5.00★ (5 reviews)2025-Q22025-Q42026-Q22026-Q4
This companyIndustrydot size = review count

Price

$849+77% vs typical plumbers

Bar = middle half of what customers paid · gold mark = category median.

Great price 39%Reasonable 59%Overpriced 0%Not sure 2%

Score factors

Satisfaction
72
Reliability
66
Craft & service
—
Value
69
Momentum
23
Track record
6
Accountability
29

Praised for

Google highlights · percentile vs peers

Quality
+0 / −0
Professionalism
+0 / −0
Responsiveness
+0 / −0
Punctuality
+0 / −0
Value
+0 / −0

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