PLUMBERS · PHILADELPHIA, PA
Plumbing Problem Solvers logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 44%72+31.5Reliability 19%66+12.4Value 13%69+8.6Momentum 10%23+2.3Track record 9%6+0.5Accountability 6%29+1.8Experts Score= 57Not enough data for craft & service; its weight is shared by the others.Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.57SCORE

Plumbing Problem Solvers

Better than 61% of plumbers · #35 of 90

5.0★189 Google reviewsGoogle star rating as shown on Google Maps.
4.90★last 12 monthsAverage stars on reviews from the last 12 months only.
1.1%1–2★ in 2 yrs (avg 2.6%)Share of reviews from the last 24 months that gave 1 or 2 stars.
50%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

Plumbing Problem Solvers for outdoor plumbing system repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.6
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$800–900
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$382–$1.5k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 68/100.How Job match is calculatedBuilt only from reviews Google tagged “Outdoor plumbing system repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#43 / 68
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 6 Google reviews tagged “Outdoor plumbing system repair”

★★★★★ Robert · 5 months ago

Great experience with John & team on 4/30/26! Fast, responsive and communicative. They diagnosed and fixed the plumbing issue in a timely manner. I would not hesitate to recommend John for your plumbing needs in the Philly area!

Plumbing leak detectionPlumbing pipe repairOutdoor plumbing system repair
★★★★★ Deb · 6 months ago

I needed to replace my old leaky outdoor water pipes and spigot, and John installed a new frost-free hose bibb including relocating the water supply as well as closing off the old connections inside and out. The work is very professional, was done in a timely manner, and was at a fair and reasonable price. Extremely…

Paid $800–900Reasonable priceOutdoor plumbing system repairFaucet installationPlumbing leak repair
★★★★★ Nicole · 6 months ago

I had a very good experience with Plumbing Problem Solvers. The work that they did was very thorough. They were very friendly and pleasant. They also allowed me to schedule for a Saturday the same week that I called and were very responsive.

Paid $1,000+Reasonable priceFaucet repairOutdoor plumbing system repairService not listed
★★★★★ Victoria · a year ago

Called John Pratt Saturday evening drain clogged in back of house called me right back was here Tuesday evening second time I needed him within the year very professional will always use his services excellent work !

Paid $300–400Great priceDrain cleaningOutdoor plumbing system repair
★★★★★ Pear · a year ago

I called John for my outdoor faucets and to close off unused pipes, he was quick to respond and came out to replace them for a reasonable price. I felt that he was honest and looked out for my best interests because he took the time to explain all of my options and even checked out my basement for any potential…

Reasonable priceOutdoor plumbing system repairService not listed
★★★★★ Evon · a year ago

My outdoor faucet was pretty old and outdated! I was tired of going back and forth to the basement to turn it off and on when I used it, so I figured I’d text John and have him replace it and of course he did a great job as usual, he was prompt and neat, he also did the job for a great price.. thanks again John for…

Great priceOutdoor plumbing system repairFaucet installation

vs category

Blue = Plumbing, grey = plumbers average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

4.04.55.02025-Q2: 5.00★ (39 reviews)2025-Q3: 5.00★ (55 reviews)2025-Q4: 4.97★ (33 reviews)2026-Q1: 5.00★ (27 reviews)2026-Q2: 4.75★ (16 reviews)2026-Q3: 4.71★ (14 reviews)2026-Q4: 5.00★ (5 reviews)2025-Q22025-Q42026-Q22026-Q4
This companyIndustrydot size = review count

Price

$849+77% vs typical plumbers

Bar = middle half of what customers paid · gold mark = category median.

Great price 39%Reasonable 59%Overpriced 0%Not sure 2%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 44%72+31.5Reliability 19%66+12.4Value 13%69+8.6Momentum 10%23+2.3Track record 9%6+0.5Accountability 6%29+1.8Experts Score= 57Not enough data for craft & service; its weight is shared by the others.Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
72
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
66
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
—
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
69
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
23
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
6
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
29

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+0 / −0
Professionalism
+0 / −0
Responsiveness
+0 / −0
Punctuality
+0 / −0
Value
+0 / −0

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