PLUMBERS · PHILADELPHIA, PA
Plumbing Problem Solvers logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 44%72+31.5Reliability 19%66+12.4Value 13%69+8.6Momentum 10%23+2.3Track record 9%6+0.5Accountability 6%29+1.8Experts Score= 57Not enough data for craft & service; its weight is shared by the others.Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.57SCORE

Plumbing Problem Solvers

Better than 61% of plumbers · #35 of 90

5.0★189 Google reviewsGoogle star rating as shown on Google Maps.
4.90★last 12 monthsAverage stars on reviews from the last 12 months only.
1.1%1–2★ in 2 yrs (avg 2.6%)Share of reviews from the last 24 months that gave 1 or 2 stars.
50%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

Plumbing Problem Solvers for plumbing leak repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.24
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$1,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$295–$1.1k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 76/100.How Job match is calculatedBuilt only from reviews Google tagged “Plumbing leak repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#23 / 70
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 24 Google reviews tagged “Plumbing leak repair” · showing 20

★★★★★ Toi · 6 days ago

"John and Joe from Plumbing Problem Solvers are absolutely amazing! They arrived right on time, gave me a very fair bundle price to replace 5 failed valves, and did fantastic work. They are incredibly honest, professional, and went above and beyond to make sure everything was perfect. I highly recommend them!"

Paid $800–1,000Great priceToilet repairFaucet installationPlumbing leak repair
★★★★★ Courtney · 2 months ago

Great group of guys with friendly dispositions. They provided a few options for the work and were clear about their recommendations and pricing. Because I was located nearby, they were able to squeeze in a morning appointment. Looking forward to working with them in the future.

Plumbing leak repair
★★★★★ Andrew · 3 months ago

Wonderful service from top to bottom! Had a garbage disposal unit clogged and leaking and within the same day it was cleared up and fixed. Reasonable prices said up front, kind and good workers, quick and easy - couldn’t ask for more. Hopefully I never have plumbing issues again hahah but if I do, I’ll be giving…

Paid $200–400Reasonable priceGarbage disposal installationDrain cleaningPlumbing leak repair
★★★★★ Janis · 3 months ago

John and Joe came on short notice to repair a leaking water valve at the point where it enters the house. To find the external water shutoff (which had become covered in grass) they ended up needing to buy a metal detector. We really appreciated the extra effort. They were responsive to our call, friendly,…

Plumbing leak repair
★★★★★ Isabel · 5 months ago

John and his team (Joe) were excellent in helping fix a leaky pipe in my basement. He was quick to respond, communicated well, gave me a heads up of his arrival time, assessed the situation quickly, and swiftly fixed the issue in about an hour. I was not expecting such a quick turnaround, but they got it done! Super…

Paid $600–700Reasonable pricePlumbing pipe repairPlumbing leak repair
★★★★★ Robert · 5 months ago

Great experience with John & team on 4/30/26! Fast, responsive and communicative. They diagnosed and fixed the plumbing issue in a timely manner. I would not hesitate to recommend John for your plumbing needs in the Philly area!

Plumbing leak detectionPlumbing pipe repairOutdoor plumbing system repair
★★★★★ Deb · 6 months ago

I needed to replace my old leaky outdoor water pipes and spigot, and John installed a new frost-free hose bibb including relocating the water supply as well as closing off the old connections inside and out. The work is very professional, was done in a timely manner, and was at a fair and reasonable price. Extremely…

Paid $800–900Reasonable priceOutdoor plumbing system repairFaucet installationPlumbing leak repair
★★★★★ Cody · 6 months ago

We had a leaking radiator due to a defective valve. It was a Sunday and we called several places. Plumbing problem solvers were the only company to assure us same day service and give us several updates on when they would arrive. They stopped the leak within 20 minutes and came back to provide much needed service…

Reasonable pricePlumbing leak repair
★★★★★ Michael · 6 months ago

I can't say enough good things about John and his team! He came with his two-man crew, and fixed the plumbing issues I already knew about. But what really stood out was that they took the time to do a thorough check of everything — and found additional problems that could have turned into a real disaster if left…

Paid $1,000+Reasonable pricePlumbing leak detectionPlumbing pipe repairFaucet installation
★★★★★ Mike · 7 months ago

John was responsive and prompt. He handled a variety of issues for us and followed up to make sure any problems were resolved.

Paid $1,000+Reasonable priceWater heater installationDrain cleaningPlumbing pipe repair
★★★★★ Syed · 7 months ago

These guys are the real deal. I’m very happy an appreciate everything. If you wanna trust someone with your plumbing pick them. You won’t be disappointed

Great pricePlumbing leak detectionPlumbing pipe repairPlumbing leak repair
★★★★★ Amanda · 7 months ago

Plumbing problem solvers really came through for an emergency leak in the house. They did a great job identifying the leak, then fixing and replacing the leaking pipe. They gave well thought out explanations for their work, were very patient with questions, were extremely respectful and clean, and responsive.…

Plumbing leak repair
★★★★★ Patricia · 8 months ago

I recently hired Plumbing Problem Solvers and I couldn't be more impressed. John Pratt and his assistant were professional, punctual and incredibly thorough in their work. I have found my forever plumber.

Reasonable pricePlumbing leak repair
★★★★★ colleen · 8 months ago

We arrived at Church this morning to the sound of rushing water! We found that a pipe in our fellowship hall had burst and water was pooling everywhere! I called my nephew who sent me John Pratt's number. He rearranged his schedule and came right away. And right on time! We were able to have an abridged service wher…

Paid $100–200Great pricePlumbing pipe repairPlumbing leak repair
★★★★★ vittorio · 11 months ago

John and Joe are kind and professionals. They are very attentive and care about their clients' needs providing unselfishly recommendations. John has been very responsive to my messages and accommodated our personal needs. The work was executed as expected--no surprises! Highly recommended.

Paid $1,000+Reasonable pricePlumbing leak repairService not listed
★★★★★ Gabriel · 11 months ago

Quick responding, was able to get to us within 2 hours of contacting him. Reasonable pricing for the emergency we had. Super nice as well!

Paid $400–500Plumbing leak repair
★★★★★ Dil · 11 months ago

I had a major water leak over the weekend resulting in no water to the home, and I called John for help. He did a fantastic job by helping restore water the same day, replacing the water fittings brand new and up to spec. I highly recommend John and appreciate his great work!

Reasonable pricePlumbing leak detectionPlumbing pipe repairPlumbing leak repair
★★★★★ Lauren · a year ago

I hired John Pratt from Plumbing Problem Solvers to fix what I thought would be a huge mess. He was prompt in responding, easy to schedule with, and took great care to protect my home by wrapping everything in plastic. The work was completed quickly, professionally, and in just one day — a job other plumbers implied…

Reasonable pricePlumbing leak repair
★★★★★ Kathy · a year ago

Great guy, came the same day that I called and repaired refrigerator hose! Cleaned up too! Hard working and friendly!

Paid $500–600Reasonable pricePlumbing leak repair
★★★★★ Kim · a year ago

Our shower handle broke and we were not able to stop the water from running at full force. When I found out it was broken, it had been running for over two hours. We turned off the water at the main and I called John Pratt. I had been following contractors/plumbers/electricians on Next Door. If you received tons…

Faucet repairFaucet installationShower repair

Show more plumbing leak repair reviews (4 more) →

vs category

Blue = Plumbing, grey = plumbers average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

4.04.55.02025-Q2: 5.00★ (39 reviews)2025-Q3: 5.00★ (55 reviews)2025-Q4: 4.97★ (33 reviews)2026-Q1: 5.00★ (27 reviews)2026-Q2: 4.75★ (16 reviews)2026-Q3: 4.71★ (14 reviews)2026-Q4: 5.00★ (5 reviews)2025-Q22025-Q42026-Q22026-Q4
This companyIndustrydot size = review count

Price

$849+77% vs typical plumbers

Bar = middle half of what customers paid · gold mark = category median.

Great price 39%Reasonable 59%Overpriced 0%Not sure 2%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 44%72+31.5Reliability 19%66+12.4Value 13%69+8.6Momentum 10%23+2.3Track record 9%6+0.5Accountability 6%29+1.8Experts Score= 57Not enough data for craft & service; its weight is shared by the others.Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
72
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
66
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
—
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
69
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
23
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
6
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
29

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+0 / −0
Professionalism
+0 / −0
Responsiveness
+0 / −0
Punctuality
+0 / −0
Value
+0 / −0

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