Tax preparation · Columbus, OH · reviewed since 2023
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%98+57.5Reliability 26%95+24.8Value 15%96+14.6Experts Score= 97Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#6 of 50 tax servicesiPosition by Experts Score among all companies we track in this category. · better than 90%
5.0★★★★★45 Google reviews · 1 photos
100%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★, last 20 reviewsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate PMG Tax Consultants five stars based on forty-five reviews, with the owner responding to sixteen percent of them. Clients frequently cite professional communication, efficient service, and accurate tax preparation as key benefits. Many note that the firm helps maximize returns and simplifies complex tax issues, leading to long-term customer retention and repeat business.
Google rating: 5.0 out of 5 from 45 reviews (100% five-star).
Reviews on this page: 45 Google reviews (42 with written comments, 1 with photos).
Owner responses: the business replied to 16% of reviews.
Most recent review: October 12, 2026.
Service: Tax Service serving Columbus, Ohio.
Data from Google, last updated October 26, 2026.
Score profile vs other tax services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: reliability.
PMG Tax ConsultantsTax Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.PMG Tax Consultants: 98/100 on this factor. Category median: 87.A
98
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.PMG Tax Consultants: 95/100 on this factor. Category median: 85.A
95
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 98.–
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ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.PMG Tax Consultants: 96/100 on this factor. Category median: 100.A
96
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.PMG Tax Consultants: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 71.–
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Bar = this company · dark tick = category median.
Star ratings
45 Google reviews we collected
5.0of 5
5 stars45100%
4 stars00%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 42 written reviews
100%praise
Praise59100%
Complaints00%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price375%
Reasonable125%
Overpriced00%
Not sure00%
Topic share
How often each topic comes up in the written reviews
6topics
Staff & attitude2237%
Quality & results1119%
Would recommend915%
Speed & response814%
Honesty & trust58%
Communication47%
What customers talk about
We read 42 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Her communication and professionalism is top notch.”
“My whole family has been getting our taxes done with her for years now and it’s always a great experience”
“I highly recommend PMG for all your tax needs from yearly to reviewing past taxes to insure they were done correctly.”
“They Took The Time To Review Everything Carefully, Answered My Questions Clearly, And Made Sure My Return Was Handled Accurately And Efficiently.”
“Very professional and trustworthy great places to get taxes done.”
“They are very caring and they make shore you got the right paperwork and they explain everything.”
People customers mention
Rachel7 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired PMG Tax Consultants for 1 kind of job. Pick one to see what they paid and said.
Ray11 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Rachel and Rachelle were amazing helping us get our taxes done. I highly recommend PMG for all your tax needs from yearly to reviewing past taxes to insure they were done correctly. Thank you both for all your hard work!!
Great price
Walter2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
Ms. Rachel R. has been a real blessing in my life over these past few years. Her communication and professionalism is top notch.
James11 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
Rachel was outstanding doing my taxes! She made it very easy to understand. I will be returning next year!
Kynee2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★
1st time with PMG and let me just say I was not disappointed. Rachel R was very professional. I will be going back .
Great priceIncome tax return filing
Kyle4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★
Rachel is amazing and we always get an amazing return with her. She is like family to my wife and I
Diamond2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★
Rachael is a Gift from God himself !!!! Shes been helping me with my taxes since ive started & shes never let me down. She knows how to keep it professional & also show compassion to her clients.
Rachel and Rachelle were amazing helping us get our taxes done. I highly recommend PMG for all your tax needs from yearly to reviewing past taxes to insure they were done correctly. Thank you both for all your hard work!!
Price assessment: Great price
Response from the owner · a week ago
Thank you for your kind words! PMG Tax Consultants take pride in being thorough answering your questions and making the tax process easier to understand. We appreciate your trust and look forward to serving you again!
Walter Thornton2 reviewsiTotal number of Google reviews Walter has written across all businesses on Google Maps, not just this one.
Rachael is a Gift from God himself !!!! Shes been helping me with my taxes since ive started & shes never let me down. She knows how to keep it professional & also show compassion to her clients.
Tracey Vincent4 reviewsiTotal number of Google reviews Tracey has written across all businesses on Google Maps, not just this one.
I have be with PMG for 8 years , no complaints never had any issues with my return . I will for ever and always go to them as long as I file my taxes !! Rachel is the absolute best !!!
Response from the owner · a week ago
Thank you, Tracey! I appreciate you taking the time to share your experience with us. Our team at PMG Tax Consultants works hard to provide careful, thorough service and help every client feel confident about their taxes. We truly appreciate your support!
Tahjwan Moss1 reviewiTotal number of Google reviews Tahjwan has written across all businesses on Google Maps, not just this one.
⭐⭐⭐⭐⭐ Excellent Service — Highly Recommend!
I Had A Great Experience With PMG Tax Consultants This Year. Rachelle H. And Rachel R. Were Both Professional, Knowledgeable, And Very Helpful Throughout The Entire Process.
They Took The Time To Review Everything Carefully, Answered My Questions Clearly, And Made Sure My Return Was Handled Accurately And Efficiently. The Communication Was Smooth, And I Really Appreciated How Organized And Thorough They Were.
If You’re Looking For A Tax Team That Knows What They’re Doing And Treats Clients With Respect, I Definitely Recommend PMG Tax Consultants — Especially Rachelle H. And Rachel R. I’ll Definitely Be Returning In The Future!
Response from the owner · 5 months ago
Thank you Tahjwan for your kind words! We truly appreciate your support and I am glad you had a great experience with us. We look forward to serving you next season !
Hassan Bouchenafa3 reviewsiTotal number of Google reviews Hassan has written across all businesses on Google Maps, not just this one.
