PMH Pools OKC logo

PMH Pools OKC

Swimming pool contractor · Oklahoma City, OK · reviewed since 2020

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%97+23.5Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 98Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#4 of 34 water feature installationPosition by Experts Score among all companies we track in this category. · better than 91%
5.0 ★★★★★ 598 Google reviews · 24 photos
97%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0.3%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
54%reviews answered by the owner
Oct 2026latest review

PMH Pools OKC at a glance

Google users rate PMH Pools OKC five stars based on 598 reviews, with the owner responding to 54% of feedback. Customers frequently praise the quality of pools and hot tubs, competitive pricing, and professional, helpful interactions at trade show booths. One criticism notes a missed site visit appointment, while another review highlights long-term satisfaction with a backyard renovation project.

  • Google rating: 5.0 out of 5 from 598 reviews (97% five-star).
  • Reviews on this page: 598 Google reviews (349 with written comments, 11 with photos).
  • Owner responses: the business replied to 54% of reviews.
  • Most recent review: October 6, 2026.
  • Service: Water Feature Installation serving Oklahoma City, Oklahoma.

Data from Google, last updated October 29, 2026.

Score profile vs other water feature installation

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.

Satisfaction97Reliability97Craft & service100Value100Momentum100Replies to reviews100Satisfaction: 97 (median 89)Reliability: 97 (median 88)Craft & service: 100 (median 98)Value: 100 (median 100)Momentum: 100 (median 100)Replies to reviews: 100 (median 55)
PMH Pools OKCWater Feature Installation median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.PMH Pools OKC: 97/100 on this factor. Category median: 89.A
97
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.PMH Pools OKC: 97/100 on this factor. Category median: 88.A
97
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.PMH Pools OKC: 100/100 on this factor. Category median: 98.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.PMH Pools OKC: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.PMH Pools OKC: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.PMH Pools OKC: 100/100 on this factor. Category median: 55.A
100

Bar = this company · dark tick = category median.

Star ratings

598 Google reviews we collected

  • 5 stars58297%
  • 4 stars122%
  • 3 stars10%
  • 2 stars00%
  • 1 star31%

Praise vs complaints

Phrases our text analysis found in 349 written reviews

  • Praise18698%
  • Complaints32%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price1071%
  • Reasonable429%
  • Overpriced00%
  • Not sure00%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude9550%
  • Quality & results4021%
  • Price & value1910%
  • Would recommend147%
  • Communication95%
  • Speed & response84%
  • Honesty & trust42%

What customers talk about

We read 349 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “He was friendly, professional, and genuinely helpful without being pushy.”
  • “We had a great experience with the salesman at the State Fair.”
  • “if your looking for high quality and affordable hot tubs, i would 10/10 recommend!”
  • “I love their work and will highly recommend them to anyone who asks!”
  • “He took the time to answer our questions, explain everything clearly, and made the whole experience enjoyable.”
  • “From the moment I inquired about the Blaze Grill to the post-purchase support, their team was incredibly helpful and responsive.”
    “He never showed up.”
  • “They are very genuine and honest about what needs to be done and how much it will cost and why.”

People customers mention

  • Home 8 reviews
  • Noah 5 reviews
  • Show 5 reviews
  • Garden 4 reviews
  • Randy 3 reviews
  • Alisha 3 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired PMH Pools OKC for 8 kinds of job. Pick one to see what they paid and said.

Recent reviews

kronk3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Met them at the fair in OKC. They have the best pools and hot tubs by far- just sayin…

Ty4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

We had a great experience with the salesman at the State Fair. He was friendly, professional, and genuinely helpful without being pushy. He took the time to answer our questions, explain everything clearly, and made the whole experience enjoyable. It was refreshing to deal with someone who was knowledgeable,…

Ty2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Good quality hot tubs. Got one here recently and love it. Good pricing aswell. Wouldn’t want to buy from any other company.

Great price
Lonnie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Noah is friendly and knows the product. May consider buying on the future. Thanks, Noah!

Skayw7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

But tubs are light weight, made of recycled material, can be installed onto a raised deck, & are nice looking.

ElliLocal Guide · 6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

They know what they’re doing and are very experienced!! I love their work and will highly recommend them to anyone who asks!!!

Photos

Customer reviews

5.0 ★★★★★ 598 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Lightfoot Dianna1 reviewTotal number of Google reviews Lightfoot has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

They have amazing pools hot tubs great deals

Response from the owner · 8 months ago

Thank you!

kronk3 reviewsTotal number of Google reviews kronk has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Met them at the fair in OKC. They have the best pools and hot tubs by far- just sayin…

Heather Mahan3 reviewsTotal number of Google reviews Heather has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great booth!

Chris Posey2 reviewsTotal number of Google reviews Chris has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Drew is the man!

Reagan Geddes2 reviewsTotal number of Google reviews Reagan has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great job!

Tijourne Mullen5 reviewsTotal number of Google reviews Tijourne has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great place to get your pool done

Audrey Allen2 reviewsTotal number of Google reviews Audrey has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Good pools

Jennifer Cash10 reviewsTotal number of Google reviews Jennifer has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Rob! Met him at the fair! He is was amazing!

Rad Rad1 reviewTotal number of Google reviews Rad has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great experience

Emily Collins1 reviewTotal number of Google reviews Emily has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Hot tub rob was great!!

PMH Pools OKC on Google Maps →

Business details