ANT EXTERMINATORS · AURORA, IL
Pointe Pest Control logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%26+9.1Reliability 15%14+2.1Craft & service 20%93+18.6Value 10%55+5.5Momentum 8%14+1.1Track record 7%41+2.9Accountability 5%99+5Experts Score= 44Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.44SCORE

Pointe Pest Control

Better than 33% of ant exterminators · #27 of 40

4.9★1,542 Google reviewsGoogle star rating as shown on Google Maps.
4.89★last 12 monthsAverage stars on reviews from the last 12 months only.
2.7%1–2★ in 2 yrs (avg 1.1%)Share of reviews from the last 24 months that gave 1 or 2 stars.
100%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

Recent priced reviews

★★★★★ Carol · 4 days ago

Always excellent service. Very responsive if need service between regular appointments. Jenna is very pleasant & professional at her job. I recommend Power Pt.

Paid $100–120Reasonable priceGeneral pest inspectionAnt extermination
★★★★★ Jim · 2 weeks ago

We were overrun by ants this summer and called in Pointe pest. I was surprised how efficient and cost effective the service was. We’re bug free and happy!

Paid $40–60Reasonable priceGeneral pest inspection
★★★★★ Audrey · 3 weeks ago

Woke up to find about 40 yellow jackets in my living room. I know I had a problem outside. Contacted point pest control. Shane came out same afternoon. sprayed and dusted for different areas told us of the precautions that we would need to take for us and our dog. So far, I don’t see any signs of existing…

Paid $200+Not sureHornet & wasp extermination
★★★★★ Sal · a month ago

My overall experience with Pointe Pest control was very good. Jamian came to remove three insects or bee wasps. He was very professional knowledgeable and helpful. Also without asking he check the whole house to ensure they're not any other issues and also spray the whole house from outside for insects in the same…

Paid $200+Reasonable price
★★★★★ Mark · a month ago

Technician was very friendly and listened carefully as we reviewed the entire area that would be sprayed for mosquito abatement. Completed job fully

Paid $200+Reasonable priceMosquito extermination
★★★ Rick · a month ago

He never spoke with me before leaving, I mentioned the amount of spider webs around our front door, a week later they’ back

Paid $120–140Not sureHome inspection

vs category

Blue = Pointe, grey = ant exterminators average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

4.04.55.02024-Q1: 4.92★ (88 reviews)2024-Q2: 4.88★ (51 reviews)2024-Q3: 4.93★ (58 reviews)2024-Q4: 4.80★ (64 reviews)2025-Q1: 4.93★ (28 reviews)2025-Q2: 4.83★ (82 reviews)2025-Q3: 4.87★ (85 reviews)2025-Q4: 5.00★ (46 reviews)2026-Q1: 4.95★ (44 reviews)2026-Q2: 4.87★ (54 reviews)2026-Q3: 4.74★ (42 reviews)2026-Q4: 5.00★ (15 reviews)2024-Q12024-Q42025-Q32026-Q22026-Q4
This companyIndustrydot size = review count

Price

$113+15% vs typical ant exterminators

Bar = middle half of what customers paid · gold mark = category median.

Great price 19%Reasonable 72%Overpriced 3%Not sure 5%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%26+9.1Reliability 15%14+2.1Craft & service 20%93+18.6Value 10%55+5.5Momentum 8%14+1.1Track record 7%41+2.9Accountability 5%99+5Experts Score= 44Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
26
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
14
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
93
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
55
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
14
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
41
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
99

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+479 / −0
Professionalism
+646 / −0
Responsiveness
+493 / −0
Punctuality
+486 / −0
Value
+317 / −0

Compare with