ANT EXTERMINATORS · AURORA, IL
Pointe Pest Control logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%26+9.1Reliability 15%14+2.1Craft & service 20%93+18.6Value 10%55+5.5Momentum 8%14+1.1Track record 7%41+2.9Accountability 5%99+5Experts Score= 44Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.44SCORE

Pointe Pest Control

Better than 33% of ant exterminators · #27 of 40

4.9★1,542 Google reviewsGoogle star rating as shown on Google Maps.
4.89★last 12 monthsAverage stars on reviews from the last 12 months only.
2.7%1–2★ in 2 yrs (avg 1.1%)Share of reviews from the last 24 months that gave 1 or 2 stars.
100%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

Pointe Pest Control for ant extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.258
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.96
Usually paidThe price range customers picked most often for this job.$120–140
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$71–$187
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 80/100.How Job match is calculatedBuilt only from reviews Google tagged “Ant extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#11 / 35
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 258 Google reviews tagged “Ant extermination” · showing 20

★★★★★ Carol · 4 days ago

Always excellent service. Very responsive if need service between regular appointments. Jenna is very pleasant & professional at her job. I recommend Power Pt.

Paid $100–120Reasonable priceGeneral pest inspectionAnt extermination
★★★★★ Frances · 2 months ago

Always have an ant problem in the summer they spray and if the ants continue they come back and get them again which does the trick. The rain has kept them more active than usual. They always come back right away great company.

Paid $100–120Reasonable priceAnt extermination
★★★ Anthony · 2 months ago

Not sure if anyone came out to service my house. I didn’t hear anyone come to my door. And nothing was left at my door saying service was completed outside of my house.

Paid $40–60Not sureAnt extermination
★★★★★ Deborah · 3 months ago

Kevin is understanding of the customers’s needs, knowledge and provides great customer service.

Reasonable priceAnt extermination
★★★★★ Elizabeth · 3 months ago

Responsive and caring wrt our ant problem.

Paid $120–140Ant extermination
★★★★★ Lizette · 4 months ago

Milton did a great job! Very professional and explained everything and assured me it was safe for the whole family and pets!

Paid $120–140Reasonable priceSpider exterminationAnt extermination
★★★★★ Terese · 4 months ago

They are always very professional and courteous when they are here. They provide excellent service.

Great priceAnt extermination
★★★★★ Pam · 5 months ago

Sage came out to take care of an ant problem in our kitchen. I preferred not to have indoor spraying & he was very respectful of that(he applied bait to affected areas indoors & sprayed around our entire foundation). Sage was very professional, knowledgeable & kind.

Paid $120–140Reasonable priceAnt extermination
★★★★★ Nate · 7 months ago

Michael is extremely professional and reliable. Any time that I express any concerns about any pests, he listens and proceeds to remedy the situation.

Paid $100–120Great priceBug & insect exterminationAnt extermination
★★★★★ April · Edited 8 months ago

Antonio is pleasant, knowledgeable and informative about pest control.

Paid $40–60Reasonable priceHome inspectionHornet & wasp exterminationSpider extermination
★★★★★ Robert · 8 months ago

Antonio represented Pointe Pest Control as well as humanely possible!

Paid $40–60Great priceHome inspectionRodent exterminationSpider extermination
★★★★★ Christopher · Edited a year ago

Great service, as usual, thanks Sam!

Ant exterminationBee exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ Dawn · a year ago

Nick came for a mouse inspection and he took care of a few other pests. Very happy with his service

Paid $180–200Reasonable priceHome inspectionHornet & wasp exterminationRodent extermination
★★★★★ Big · a year ago

Friendly and knowledgeable

Paid $120–140Reasonable priceAnt extermination
★★★★★ ryanandnino · Edited a year ago

We basically live in the forest preserves and attempted to control indoor pests on our own. A very old house and wooded lands made us losers in this effort. Pointe has helped with an abundance of wasps nests, ants that all store-bought pesticides failed at. All the technicians are professional, helpful, and respectful of the property.

Ant exterminationBug & insect exterminationHornet & wasp extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ Sarah · a year ago

I’m a ground floor unit and have always had issues with ants in the summer. After trying to deal with it on my own for years I finally gave in and brought in outside help and the improvement is astounding! Michael is great, both quick and thorough and generally flexible about working with your schedule!

Reasonable priceAnt extermination
★★★★★ Amedeo · a year ago

Josh was on time as promised and answered all my question's. He explained everything about the service and applied the pest control in all areas as needed. Thanks for the prompt service.

Reasonable priceAnt extermination
★★★★★ Melody · a year ago

Joseph was helpful, friendly, and listened to my concerns.

Reasonable priceBug & insect exterminationAnt extermination
★★★★★ sarai · a year ago

Our technician Oscar was amazing and informative!

Great priceBug & insect exterminationAnt extermination
★★★★★ Marty · Edited a year ago

Matthew the technician was very informative and pleasant. His knowledge of pest control is awesome, and left me with the feeling that we were in good hands

Hornet & wasp exterminationTermite inspectionSpider extermination+ Responsiveness+ Quality+ Professionalism

Show more ant extermination reviews (238 more) →

vs category

Blue = Pointe, grey = ant exterminators average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

4.04.55.02024-Q1: 4.92★ (88 reviews)2024-Q2: 4.88★ (51 reviews)2024-Q3: 4.93★ (58 reviews)2024-Q4: 4.80★ (64 reviews)2025-Q1: 4.93★ (28 reviews)2025-Q2: 4.83★ (82 reviews)2025-Q3: 4.87★ (85 reviews)2025-Q4: 5.00★ (46 reviews)2026-Q1: 4.95★ (44 reviews)2026-Q2: 4.87★ (54 reviews)2026-Q3: 4.74★ (42 reviews)2026-Q4: 5.00★ (15 reviews)2024-Q12024-Q42025-Q32026-Q22026-Q4
This companyIndustrydot size = review count

Price

$113+15% vs typical ant exterminators

Bar = middle half of what customers paid · gold mark = category median.

Great price 19%Reasonable 72%Overpriced 3%Not sure 5%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%26+9.1Reliability 15%14+2.1Craft & service 20%93+18.6Value 10%55+5.5Momentum 8%14+1.1Track record 7%41+2.9Accountability 5%99+5Experts Score= 44Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
26
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
14
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
93
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
55
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
14
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
41
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
99

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+479 / −0
Professionalism
+646 / −0
Responsiveness
+493 / −0
Punctuality
+486 / −0
Value
+317 / −0

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