ANT EXTERMINATORS · AURORA, IL
Pointe Pest Control logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%26+9.1Reliability 15%14+2.1Craft & service 20%93+18.6Value 10%55+5.5Momentum 8%14+1.1Track record 7%41+2.9Accountability 5%99+5Experts Score= 44Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.44SCORE

Pointe Pest Control

Better than 33% of ant exterminators · #27 of 40

4.9★1,542 Google reviewsGoogle star rating as shown on Google Maps.
4.89★last 12 monthsAverage stars on reviews from the last 12 months only.
2.7%1–2★ in 2 yrs (avg 1.1%)Share of reviews from the last 24 months that gave 1 or 2 stars.
100%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

Pointe Pest Control for bee extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.55
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.95
Usually paidThe price range customers picked most often for this job.$40–60
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$161–$371
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 76/100.How Job match is calculatedBuilt only from reviews Google tagged “Bee extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#8 / 31
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 55 Google reviews tagged “Bee extermination” · showing 20

Kathleen12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

sage was my pest control tech that i had out for carpenter bees. he was pleasant, well spoken and professional.

Reasonable priceBee extermination
Lisa6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Very thorough and friendly service. I am a very happy customer that will continue to utilize their expert service.

Paid $40–60Reasonable priceHornet & wasp exterminationGeneral pest inspectionBee extermination
Becca4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Our technician was phenomenal!!

Paid $100–120Spider exterminationGeneral pest inspectionBee extermination
Christopher13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Great service, as usual, thanks Sam!

Ant exterminationBee exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
BillyLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

He arrives on time and is very thorough. Highly recommended

Paid $40–60Home inspectionSpider exterminationGeneral pest inspection
Dawn2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Nick came for a mouse inspection and he took care of a few other pests. Very happy with his service

Paid $180–200Reasonable priceHome inspectionHornet & wasp exterminationRodent extermination
MaryLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Excellent service, very friendly and knowledgeable tech

Bee extermination+ Quality
EC4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Ryan is very professional and knowledgeable. He provides top quality service and I feel confident that my home is protected from pests.

Ant exterminationBee exterminationBug & insect extermination+ Responsiveness+ Punctuality+ Quality
Eden3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Pointe Pest Control does an amazing job treating our house for various pests (spiders, ants, mice, wasps, etc.). They are super easy to work with and schedule. We see a huge reduction in the amount of bugs in the house especially in the summer. We never feel rushed by their technicians and they are super…

Ant exterminationBee exterminationBug & insect extermination
Cathy7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Excellent service. Prompt, answered all my questions, friendly, knowledgeable and professional!

Bee extermination
Timothy7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Polite and professional easy to deal with and on time, thanks

Bee exterminationBug & insect exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
Shawn7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Always on time, always professional. Great service.

Ant exterminationBee exterminationHornet & wasp extermination+ Responsiveness+ Punctuality+ Quality
Brynn9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Great customer service! Product works well. Overall quality company.

Ant exterminationBee exterminationHornet & wasp extermination+ Responsiveness+ Punctuality+ Quality
Matt5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Pointe Pest Control is by far the best in the business. I have worked with other big pest companies, however, PPC has impressed me the most. I have had several different technicians but mostly with Ivan. He is prompt, polite and tells it like it is regarding your issues whether it’s rodents, bugs, bees or spiders.…

Ant exterminationBee exterminationGeneral pest inspection
Sophia4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

My experience with Pointe pest control has been great! We had the help of Ryan. An absolute professional! He went above and beyond to meet are needs. Thanks again Ryan!

Bee exterminationRodent extermination+ Responsiveness+ Punctuality+ Quality
Alan7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Great service and always on time. Any time I had a problem with pests or bugs, they came out in a timely fashion and fixed the problem.

Ant exterminationBee exterminationRodent extermination+ Responsiveness+ Punctuality+ Quality
elise6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Don was extremely nice and professional, let me know if everything that was going on!

Bee extermination+ Responsiveness+ Punctuality+ Quality
J2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Technician was good. We had to call the company back to get them to come out sooner as we had aggressive bees. He was farther away, but agreed to come out sooner. He was able to directly spray the nest, so the bees are already dropping.

Bee extermination+ Responsiveness+ Quality
Nicole4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Just had our first treatment and was blown away by the experience. I called yesterday around five pm and Jacob arrived at two pm today! I showed him our biggest problem areas and he tackled the rest. The best part is that he was super accommodating with our WFH situation, he called to give me a heads up on arrival…

Ant exterminationBee exterminationHornet & wasp extermination+ Responsiveness+ Punctuality+ Quality
Cris10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Wonderful service! Very nice people to do business with!

Ant exterminationBee exterminationFlea & mite extermination+ Responsiveness+ Punctuality+ Quality

Show more bee extermination reviews (35 more) →

vs category

Blue = Pointe, grey = ant exterminators average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

4.04.55.02024-Q1: 4.92★ (88 reviews)2024-Q2: 4.88★ (51 reviews)2024-Q3: 4.93★ (58 reviews)2024-Q4: 4.80★ (64 reviews)2025-Q1: 4.93★ (28 reviews)2025-Q2: 4.83★ (82 reviews)2025-Q3: 4.87★ (85 reviews)2025-Q4: 5.00★ (46 reviews)2026-Q1: 4.95★ (44 reviews)2026-Q2: 4.87★ (54 reviews)2026-Q3: 4.74★ (42 reviews)2026-Q4: 5.00★ (15 reviews)2024-Q12024-Q42025-Q32026-Q22026-Q4
This companyIndustrydot size = review count

Price

$113+15% vs typical ant exterminators

Bar = middle half of what customers paid · gold mark = category median.

Great price 19%Reasonable 72%Overpriced 3%Not sure 5%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%26+9.1Reliability 15%14+2.1Craft & service 20%93+18.6Value 10%55+5.5Momentum 8%14+1.1Track record 7%41+2.9Accountability 5%99+5Experts Score= 44Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
26
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
14
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
93
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
55
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
14
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
41
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
99

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+479 / −0
Professionalism
+646 / −0
Responsiveness
+493 / −0
Punctuality
+486 / −0
Value
+317 / −0

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