ANT EXTERMINATORS · AURORA, IL
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%26+9.1Reliability 15%14+2.1Craft & service 20%93+18.6Value 10%55+5.5Momentum 8%14+1.1Track record 7%41+2.9Accountability 5%99+5Experts Score= 44Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.44SCORE
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%26+9.1Reliability 15%14+2.1Craft & service 20%93+18.6Value 10%55+5.5Momentum 8%14+1.1Track record 7%41+2.9Accountability 5%99+5Experts Score= 44Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.44SCOREPointe Pest Control
Better than 33% of ant exterminators · #27 of 40
4.9★1,542 Google reviewsGoogle star rating as shown on Google Maps.
4.89★last 12 monthsAverage stars on reviews from the last 12 months only.
2.7%1–2★ in 2 yrs (avg 1.1%)Share of reviews from the last 24 months that gave 1 or 2 stars.
100%complaints answeredShare of 1–3★ reviews the owner publicly replied to.
Pointe Pest Control for flea & mite extermination
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.27
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.89
Usually paidThe price range customers picked most often for this job.$80–100
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$126–$323
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 71/100.How Job match is calculatedBuilt only from reviews Google tagged “Flea & mite extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#18 / 28
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%
All 27 Google reviews tagged “Flea & mite extermination” · showing 20
★★★★★ Staci · Edited a year ago
Always a positive experience. Austin is the best!
Rodent exterminationTermite inspectionSpider extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ Margaret · 4 years ago
Austin did a very a very thorough job inside and out. He was also very knowledgeable and friendly.
Ant exterminationBug & insect exterminationFlea & mite extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ Camille · 4 years ago
Very friendly staff! They keep us well informed and give good advice for how to keep pests out. Always quick and to the point
Flea & mite exterminationHornet & wasp exterminationGeneral pest inspection+ Responsiveness+ Quality+ Professionalism
★★★★★ Dave · 4 years ago
The gentleman was very polite and professional
Ant exterminationFlea & mite exterminationHornet & wasp extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ Jim · 5 years ago
Ivan did a great job very thorough very friendly professional five stars
Ant exterminationFlea & mite exterminationGeneral pest inspection+ Punctuality+ Quality+ Professionalism
★★★★★ Mike · 5 years ago
These guys are proactive professionals along with being thorough!
Flea & mite extermination+ Professionalism
★★★★★ Cris · 5 years ago
Wonderful service! Very nice people to do business with!
Ant exterminationBee exterminationFlea & mite extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ Dan · 5 years ago
Albert was a joy to converse with & have in our home. Thank you kindly.
Flea & mite exterminationSpider extermination+ Punctuality+ Quality+ Professionalism
★★★★★ Kristyn · Edited 5 months ago
Rating only, no written review.
Great priceFlea & mite extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ Barry · 11 months ago
Rating only, no written review.
Paid $80–100Reasonable priceHome inspectionSpider exterminationFlea & mite extermination
★★★★★ Bobbi · 4 years ago
Rating only, no written review.
Ant exterminationBee exterminationFlea & mite extermination+ Quality+ Professionalism
★★★★★ Fred · 4 years ago
Rating only, no written review.
Ant exterminationBee exterminationCockroach extermination+ Professionalism
★★★★★ Jasmine · 4 years ago
Rating only, no written review.
Flea & mite exterminationRodent extermination+ Responsiveness+ Professionalism
★★★★★ Irwin · 4 years ago
Rating only, no written review.
Ant exterminationFlea & mite exterminationGeneral pest inspection+ Responsiveness+ Quality+ Professionalism
★★★★★ Regina · 5 years ago
Rating only, no written review.
Flea & mite exterminationRodent extermination+ Responsiveness+ Punctuality+ Professionalism
★★★★★ Pat · 5 years ago
Rating only, no written review.
Ant exterminationFlea & mite exterminationRodent extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ Perry · 5 years ago
Rating only, no written review.
Flea & mite exterminationMosquito extermination+ Quality
★★★★★ Jolanta · 5 years ago
Rating only, no written review.
Ant exterminationFlea & mite exterminationMosquito extermination+ Punctuality+ Quality+ Professionalism
★★★★★ The · 5 years ago
Rating only, no written review.
Ant exterminationFlea & mite exterminationHornet & wasp extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ Katie · 5 years ago
Rating only, no written review.
Bee exterminationFlea & mite exterminationHornet & wasp extermination+ Responsiveness+ Punctuality+ Professionalism
vs category
Blue = Pointe, grey = ant exterminators average
Rating over time
Price
$113+15% vs typical ant exterminators
Bar = middle half of what customers paid · gold mark = category median.
Great price 19%Reasonable 72%Overpriced 3%Not sure 5%
Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%26+9.1Reliability 15%14+2.1Craft & service 20%93+18.6Value 10%55+5.5Momentum 8%14+1.1Track record 7%41+2.9Accountability 5%99+5Experts Score= 44Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.
SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
26
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
14
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
93
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
55
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
14
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
41
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
99
Praised for
Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.
Quality
+479 / −0
Professionalism
+646 / −0
Responsiveness
+493 / −0
Punctuality
+486 / −0
Value
+317 / −0
