Experts Reviews · Company report
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%95+23Value 14%97+13.7Replies to reviews 7%100+7.1Craft & service penalty99−0.1Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCOREPointe Pest Control - Beaverton
Portland, OR · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #50Position by Experts Score among all companies we track in this category. of 123 flea exterminators · 4.9★ from 1,915 Google reviews
Report card
Percentile vs other flea exterminators (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: satisfaction.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Pointe Pest Control - Beaverton is better than 93% of flea exterminators.A
93
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Pointe Pest Control - Beaverton is better than 95% of flea exterminators.A
95
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Pointe Pest Control - Beaverton is better than 99% of flea exterminators.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Pointe Pest Control - Beaverton is better than 97% of flea exterminators.A
97
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Pointe Pest Control - Beaverton is better than 100% of flea exterminators.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Pointe Pest Control - Beaverton is better than 100% of flea exterminators.A
100
Reviews for your job
Customers hired Pointe Pest Control - Beaverton for 8 kinds of job.
Pointe Pest Control - Beaverton for termite inspection
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.8
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.50
Usually paidThe price range customers picked most often for this job.$140–160
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$71–$214
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 59/100.How Job match is calculatedBuilt only from reviews Google tagged “Termite inspection”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#68 / 71
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%
All 8 Google reviews tagged “Termite inspection”
Oscar7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★
They did the inspection, quoted me a price. I asked for The quote in writing and they have completely ghosted me. They do not respond to emails or phone calls. I have been left with no choice, but to hire somebody else
Great priceHome inspectionRodent exterminationTermite inspection
jim5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Ryan introduced himself & had the info regarding a text message I had sent the company about this visit. Ryan knew exactly what I had requested and did a GREAT job. Thank you for always doing a job well done.
Paid $140–160Reasonable priceHornet & wasp exterminationRodent exterminationTermite inspection
Bryan6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★
Always great service!
Great priceHome inspectionHornet & wasp exterminationTermite inspection
Steve5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★
Very polite and professional
Home inspectionHornet & wasp exterminationRodent extermination+ Responsiveness+ Punctuality+ Quality
DennisLocal Guide · 31 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★
Top notch service, as usual!
Home inspectionTermite inspectionSpider extermination+ Responsiveness+ Punctuality+ Quality
MissyLocal Guide · 58 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Pointe Pest Control is professional, helpful and reasonable. I had a terrible ant problem and Pointe has kept them under control for many years. Always friendly and informative.
Ant exterminationBug & insect exterminationRodent extermination+ Responsiveness+ Punctuality+ Quality
FredLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Rating only, no written review.
Bug & insect exterminationHome inspectionGeneral pest inspection+ Quality+ Professionalism+ Value
June5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Rating only, no written review.
Ant exterminationBee exterminationBug & insect extermination+ Responsiveness+ Punctuality+ Quality
Price
$124+19% vs typical flea exterminators
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Great price 18%Reasonable 73%Overpriced 3%Not sure 7%
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General pest inspection | 174 | $58–$133 |
| Bug & insect extermination | 168 | $58–$133 |
| Spider extermination | 147 | $56–$136 |
| Home inspection | 121 | $63–$139 |
| Rodent extermination | 113 | $73–$246 |
| Hornet & wasp extermination | 105 | $83–$246 |
| Ant extermination | 89 | $66–$194 |
| Flea & mite extermination | 14 | $80–$282 |
