How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%91+22.1Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty94−0.6Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCOREPointe Pest Control - Portland
Portland, OR · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #61Position by Experts Score among all companies we track in this category. of 113 cockroach control · 4.9★ from 5,053 Google reviews
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Percentile vs other cockroach control (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Pointe Pest Control - Portland for 8 kinds of job.
Pointe Pest Control - Portland for ant extermination
Clear ✕All 1,701 Google reviews tagged “Ant extermination” · showing 360
Logan, our technician, arrived on time and was very professional and thorough in completing our home's initial service. After the treatment, he alerted me to an important issue regarding an open foundation vent. The screen cover is missing, and we now plan to get a cover installed before cold weather hits and we…
Our pest control technician Logan Merry was awesome. He went above and beyond explaining us what he was doing, why was he doing it and giving us some helpful tips to eliminate our creepy crawler problems.
Great customer service, friendly and fair price. The follow up is much appreciated 👏
Allan is always great
Always professional courteous service! Forrest does a great job and is knowledgeable and shares that knowledge with you!
Kind, quiet and fast
Steven always does a great job
Great experience!
Normally, your techs do a great job spraying and knocking down existing spider webs. This last time was not as good as your visits in the past.
The technician Alex T did a great job. Thanks
The technician that came out was very polite and knowledgeable on his job and type the Vance and everything.
We have been using Pointe Pest control for about 5 years. We used to have major ant and wasp issues but not since we started using thier services. They have an amazing staff and technicians, always helpful and professional. Landon that did the service today was great. Since we have 3 cats it's important that their…
They were very thorough. They cleaned all the cobwebs off the house, inspected for any wasp/bee or hornet nests and then sprayed the whole exterior of the house. They offered to do inside, but we find that just doing the outside works fine for us.
Great service by Cody. Very pleased
Ryan and all the guys that have come out to do our 3 month inspection & service at Pointe Pest are awesome! Today Ryan was very kind and a pleasure to speak with. They are always very thorough, communicative and do a great job keeping any flying and/or crawling freakshows out of our house and for that, I’m truly…
Technician was friendly, thorough and knowledgeable.
Forrest did a great job. Knowledgeable, helpful.
Excellent service as always!
Polite, quick, and through…
Justin is very professional and knowledgeable. I was glad to see him come back!
Brendan was very knowledgeable. He was very polite and came to the house at the time we requested
Very nice , polite professional service
Shawn is a great representative of your company. He made recommendations based on his knowledge and expertise that I found to be of value.
Russell did a great job today. He was very personable snd professional. He checked to see if I have new concerns. He was very thorough with his treatment .
Arrived exactly on time as scheduled. Sprayed and baited for sugar ants and swept the exterior windows, doors and lights for spiders. So far, no problems.
Ryan was professional, courteous and patiently answered all my questions. I appreciate the service.
POINTE has the most friendly, professional and knowledgeable pest control technicians. Derek is pleasant, thorough, and efficient. He always checks in to ask if we're having any pest issues, makes sure our questions are answered, and our concerns are met. Our home has felt so much cleaner and safer over the past…
We really like the service that Josh provides. He cares about it and it is not just a job
Pointe Pest Control has done a great job for us for many years! Their customer service technicians are very personable and helpful!
Tech was suppose to be at are home around noon and I called at 2:30 and still no tech. Plus this was the 3rd time they had to reschedule are appt. They have a huge turn over of techs. We have been with this company for 7 yrs and the last 5months have been no services and cancel last mins. I hope they can fingers out why they have a high turn over now..
Landon is very professional .
Brendan did a great job. Thank you
I've used Pointe Pest for several years - our technician, Mathew, did an excellent job addressing our sugar ants infestation. He was respectful and patient. I appreciate that he taught us what not to do. We need to let the ants do their thing and they will take the poison back to the nest.
Great!
Ryan was very professional from the time I opened the door, this company has been my go to for 2 years now and I highly recommend them. I will continue to use the services they provide. Thanks Ryan much appreciated!
Matthew does a great job 👍 always good to see Mathew at our door
Listened well to concerns. Got right to it! Very nice.
Very professional, thorough and quick! Got the job done!
Gabriel did a great job! Did everything needed to get the job done in a timely and professional manner!! Thanks!
Colby did a great job. He was very professional and informative.
Technician was on time, thorough and I appreciate the time he took to explain everything and answered all my questions!
Very knowledgeable, efficient, and detail oriented. Have had nothing but the best experience with everyone at Pointe Pest. Would 100% recommend their service for combating mice, rats, and other unwanted critters.
Quick response time! Very knowledgeable service provider.
Appreciate Justin’s knowledge and attention to detail!
Our technician was very professional and courteous and answered all our questions and concerns. I would definitely use this service again.
Fast and efficient and polite.
We have been using Pointe Pest for a couple years now and have had no issues with ants like we used to. The treatments have made all the difference. Mathew has been our tech several times and he's always friendly, courteous and does an excellent job. He has solutions for all our insect needs. :) Don't get me…
Gavin did a great job as always!!
I'm a long time and happy customer of Pointe Pest. Brendan was my technician today. Very kind, thoughtful and thorough.
Chris was very prompt to arrive on time , did a thorough job and was very courteous. He made sure we had no further concerns and reassured me that there was no harm to our cats if they happened to catch a mouse.
Excellent service. Had a sudden yellow jacket problem, Chris came out same day and did a thorough treatment of the yellow jackets and other bugs around the property. Provided good information and directions. Quality, friendly, professional service. Thank you
As always, great quality work, attentive to detail and very reliable!
Mathew is very conscientious and did a great job.
I was not home, but we have no visible bugs, so I give Brandon 5. He must be doing a good job.
Great experience! Zachary was thorough and listened to my concerns.
I have no live bugs in my home! 🚫🪲🐛
Great as usual
Super nice guy, seemed to do a thorough job.
Ryan was on time, very professional and helpful.
Ian came right about when I expected and asked what I needed help with inside the house and got right to work spraying the areas I pointed out. Outside he focused on the areas I mentioned as well. Friendly, and informative, fast service and great to work with.
Kris was very kind, informative and professional.
Joshua did a great job! This was my normal treatment I get 3 times a year. I never see any bugs at all!!!
Kris was super professional and quick, knocked down some wasp nests, laid down granules to help with whatever was eating my flowers, explored my back yard to make sure he didn't miss anything, all while navigating the toddler toy mess we had back there. He made sure I knew to give them a call if they missed…
Landon was very friendly and professional
Jarred Lathan was my tech and he did a Wonderful job!
We just had Ian from Pointe Pest Control over to take care of our “piss ant” problems. Ian was great. Knowledgeable and efficient. I would highly recommend Pointe Pest Control. Bob
Matthew did a great job. Was helpful and knowledgeable with our questions. Put us I. The right direction. Job well done!!
Ian was thorough, courteous and He explained what he was doing and what to look for going forward. Thanks.
Steven was extremely kind, thorough, and informative during the scheduling process. When Colby came out to spray the next day, he had the same professionalism, thoroughness and kindness. I have been very impressed with the customer service with Pointe so far.
Jarred does a wonderful job. Professional and friendly!
Landon was very professional, understanding, excellent service, kind, polite, but he forgot to locked our gate when he left.
Bryson was really friendly and professional. Excellent job!
Laura really did a great job today! Very thorough. I think she is the BEST!!!
Mathew did a great job. He was pleasant and efficient.
Brandon W was great. Very professional and knowledgeable. He did his inspection, knocked down all the spider nests and a few wasps nests. He was quick and friendly. I recommend them to do any type of pest control!
Answered all my questions
Jarred was professional and performed my quarterly maintenance.
Fast, polite, friendly, and high quality service.
Joey was professional prompt and thorough, thanks. Good communicator.
Ian explained everything to me prior, during, and after service so no surprises. Both he and Kevin were courteous and able to put up with our yapping dog. I didn’t expect the cobweb removal so bonus!
Was knowledgeable, helpful, and very professional! Great work!
The following day after Carpenter ants spray application, NO ants. And no sign of them since. They’re Finally gone!! Amazing!!!
Ryan was through and my insect issue has been resolved.. Look forward to continuing the service.
All the service techs and office staff have been great and very respectful of time, people, and property. and the service worked ... rats disappeared. We have recently added quarterly control of sugar ants that have become more annoying over time, and now we expect they'll be gone too. Appreciate the pro-active…
The technicians are always polite and professional. Their quarterly service is well worth the cost. Also, since I often have ants show up inside my house between the quarterly services, it is no problem for Pointe to come out to do an extra treatment.
Excellent service and peace of mind. Very knowledgable and professional. Answered all my questions and explained the best course if actions to take to solve the problems. Concerned about COVID procedures and practiced best practices in ckmpleting the work. I will recommend.
Great service! Landon is the best! So courteous, and always remembers to close the gates!
Service technician was very courteous and thorough. Asked if I needed any special treatments for recent pests that had been observed. Waspleased with the service provided.
Ants where infesting the home inside. I've called the best company to take and control the matter. Thank you for all that you do.
Arrived timely with a professional attitude. Performed a thorough treatment for spiders and ants. Thank you for your service four times a year to prevent these little buggers from coming into our home. Definately a company I can count on.
I have the quarterly service and continue to get great service from Laura.
Great service and friendly staff. Ants are gone for almost a year now. Highly recommend.
Was very professional and cared for my safety. Covered everything was going to do. She was here before the time.
Jordan is awesome!
Jonathan, Pointe’s technician, was thorough, very knowledgeable, and fun to work with. He discovered and marked two areas to our crawl space with broken grates, allowing critters access underneath our house. Yipes. He marked them so that we could make repairs ourselves or we could have Pointe Pest Control take care…
The techs are always friendly and ensure my gates are properly secured after each service. Thank you!!
Great job!
Ryan is super nice! He asks questions so he can make sure he gets any problems we have been having!
Zach was awesome, very friendly
Laura was the most efficient and thorough of all the Pointe Pest technicians that have serviced my home in the past 3-4 years. She was careful with both exterior and interior product applications, provided tips for limiting exterior pests from house entry, and provided Bell Lab traps for bedrooms where spider bites…
Laura was friendly and professional and performed her duties well.
Laura came to the door, although we hadn't requested that she treat inside the house. She replaced old traps, and explained where to place them in the bathroom, also leaving gel in the corners of the shower. She remembered we had a moth problem as well, and gave us a trap to attract the moths and placed it in a…
Great.
very professional. no problems, the tech is very sweet and nice. They do a good job id reccomend them and i have.
Tom was very professional and got started even though I was in a meeting and unable to come to the door. He was in and out in 15 minutes and didn’t disturb me at all. Will be using this service again!
Professional and thorough. Always on schedule. Appreciate their service and communication.
My tech was very helpful, on time and very service-oriented.
Laura Thorp was friendly, considerate, professional and thorough in performing the service visit today. Fully trust the quality of service performed and quite happy with the results I've had. Highly recommend both Pointe Pest and Laura for their work.
Very happy with their preventive maintenance plan.
Julian did an excellent job, exceptional attention to detail. Very friendly and answered my wife's questions..., He is a Credit to Pointe Pest Control.
Thanks for amazing service, Laura!
Very impressed with Gavin S. Thank you for the work you did.
Love these guys! Brandy in the office was super helpful. Austin did a great job of explaining what he was going to do and did a great debrief when he was done. Great communication all the way around and Calvin was super responsive to our needs.
Had trouble with sweet ants again. This time coming from neighbor. They came out next day and sprayed and dusted. They are awesome.
Laura made sure to touch base with us before spraying. We appreciate her professionalism.
Very helpful
Ian was very professional and polite. He went to work right away and was very thorough. He came to the door when he was done to tell us that he was done and say good bye. Thank you Ian for a job well done.
Christian Nguyen-Pham did a great job again. Thank You, Bill
Friendly, responsive, got the job done well
We appreciate the service at Pointe Pest. They are consistently on time with good results.
Kenny at Pointe Pest Control was quick, efficient, and professional. He was willing to take time to answer any questions we have and to find out any trouble spots. I highly recommend this company for your pest control needs.
Brendan came out quickly and eliminated the ant problem that another company was unable to resolve
Always good service
We have loved Gavin from the first time he came to our house. He’s always on time, polite, courteous and professional.
Very knowledgeable and professional.
He arrived on the day he said, did the job, also checked in with me about what he did and to remind me to call if any problems arise.
The Pointe guys are on Pointe. I love that they can come for a real fair price, and I have been using them for several years now. Never a bug in the house, baby ants, just a few made it in, but then it is fixed immediately by them. That's not their fault. I had a mouse, and they got it too. It is a very nice…
Please folks and their workers are always very professional. Thank you for the work
Always shows up on time with a friendly text reminder the day before.
Jordan always does a great job!
What's the point of "free return treatments" if they are not available to return. UPDATE 2: Back down to 2 stars. We have had ants coming into our house since the rain started in mid September. It's been bad this year and they were found to have gotten into our food. Called Pointe Pest and received an appointment…
We’ve used Pointe for years and find them to be responsive, friendly, and knowledgeable. This time Ethan was so helpful with our ant problem, teaching me about their habits and which techniques are most effective.
Michael is great to work with. He is professional, knowledgeable, and very helpful. I know my home is being taken care of when Michael is there.
Thank you Brandon for tending to all my pest control needs. Brian is very diligent and professional.
Gavin always does a good job!
The service has always been professional and timely. I've had a few different people here from Pointe and each was friendly. Since they've come out here, we've seen a huge reduction in pest issues.
Kaillie was excellent! Great job. Thank you 😊
They do a wonderful job every time. Very thorough.
Very professional, friendly and informative.
I had more than a dozen questions about pests, carpenter ants and termites, and Brendan was on-pointe with his answers. He didn't know it but I had already done my homework. This is how I train my people that work for me as well. Good job Brendan
Very polite good guy
Michael was very professional and described what he was doing and how. He replenished the glue strips from last visit and made sure to ask what I was seeing still (insects) and made sure to focus on those areas. Thank you Michael for being friendly and efficient!
I have been using Pointe Pest Control for almost 3 years now and their service has been wonderful. Highly recommend!
Super great people. I've used them for 5 years at 2 different locations. They always take care of me.
Ryan explained everything and worked quickly and efficiently to finish thank you
Gavin was very polite on time and helpful.
Gavin is always friendly and does a great job. Highly recommend him as your tech. Thank you. Also he deserves more than 10$.
Matt was very friendly & answered all my questions!!!
He introduced himself as Gavin, he's engaging, efficient, friendly with a great attitude!
Christian and all the technicians from Pointe have been friendly and professional.
They always ask if we have any special needs and adjust their treatment accordingly. We have seen a marked improvement at our house since we have used their service. They are very courteous and professional.
Their staff and eco-friendly pest control products have given me peace of mind with carpenter ants, spiders, wool.moths and more for many years.
Very professional and attentive to our homes needs!
Our Pointe Pest Control tech Tom was friendly, courteous and he did a thorough job around the perimeter of our home. We had an ant problem. If you know what I'm talking about it gets irritating. Notice I said "had"...thank you Tom and PPS.
Very polite and very professional
Jordan was great! Very friendly yet professional. He explained things in a way I could understand. He addressed the problem areas as well. Thank you.
Quick and efficient
Ian was the technician that treated my house today. He was very professional, friendly and knowledgable. I've been a customer of Pointe Pest for years now and they always provide the best sevice and affordable pricing. I'm a very happy customer!
pointe come every 3 months and I have had very few bugs. I had some ants in the kitchen and they returned to kill the ants for me without charge. great service and worth the money.
Brenden S was super awesome and took care of us. Pointe Pest does a great job but Brenden really went above and beyond. He gave us some extra traps for all the ants we had with all the warm weather we are having. Super nice and great service as always
Christian is very helpful and knowledgeable. I recommend this service!
We receive regular quarterly service and insect management is great. I can call whenever I see an infestation and they come out and treat (included in coverage). Gavin is very professional!
Excellent treatment, professionally and courageously provided by Joey!
Jeremiah treated the interior of my apartment and exterior of my building for carpenter ants. He was very informed and kind - I highly recommend their services. Hopefully the ants will be gone soon!
Kailie inspected and treated my house, and I couldn’t be happier with the experience. She was friendly, very professional and polite, quick, and efficient. She explained the service thoroughly, answered my questions, and left me feeling like I made a great decision by choosing Pointe Pest Control.
Great service. Quick and friendly!
Jeremiah was profession, knowledgeable, and took his time to explain the process and everything in between. He was very thorough and would highly recommend using their services.
Pointe was helpful from the beginning. They were able to send Jeremiah out the next day to help with the influx of ants we were seeing. Jeremiah was on time, super friendly, efficient, and helpful. He answered all my questions and made the process quick and painless. Would recommend!
Ryan and Jeremiah did an excellent job and took their time to make sure our home was well treated on their first visit. Also they communicated well what they were doing and what to expect.
Great personal experience, Ryan answered my questions & helped with the process.
Jordan was fantastic. He was thorough, professional, and was willing to go the extra mile based upon my request. We have used Pointe Pest Control for years and have always been pleased with their service.
Professional, quick, and by far the most cost effective.
Firstly, I appreciate how quick PPC was to schedule our treatment. I was also impressed with the friendly and professional service Jeremiah and Isaiah provided! They were detailed in their work and I’ll be recommending PPC in the future!
Both Chris who inspected, and Ryan who later came out to conduct pest control were delightful to talk to and did an excellent job explaining what was going on and how to help prevent future issues. Would recommend to anyone looking to get their house under control. Competitive price too.
The two gentleman, Ian and James were professional and gave a full explanation of what they found and what they did. Very happy with their work.
Very professional work
Jeremiah and Isaiah where very nice and professional. They explained the process and answered all our questions.
We have used Pointe Pest control for several years for regular comprehensive home pest maintenance. They are always professional and courteous. They keep the ants and other creepy crawlers at bay. Thanks to Jeremiah and Isaiah for doing an excellent job.
Jeremiah and Isaiah were courteous knowledgeable and professional. They explained everything they were going to do, treated all areas and met with me again to answer any questions. I would recommend them.
Jeremiah and Isaiah did a great job.
Very professional and thorough, exactly what you'd expect! Ian even took the time to share some knowledge that was very appreciated.
Jeremiah communicated very well, explained what he was doing and what it would be helping prevent. How everything worked and what to expect. Definitely looking forward to not having an ant problem this year
Kailie was great! Very knowledgeable and showed up when she said. I have full trust with her.
Jeremiah from Pointe Pest Control was extremely profession and friendly as he went about applying the first round of ant deterrent in my home. He answered all of my questions and was respectful of the animals in the household. I was a little uncomfortable doing this and put if off for years but was relieved that the…
Professional and knowledgeable.
About three years ago, I started using this service because of ants. Very effective for all types of bugs
Ryan was very nice, swift, and thurough!
Ian did a great job as usual. He is very pleasant and always checks to make sure if I need any special areas taken care of.
Ian with On Pointe was punctual, professional, and extremely helpful. Thank you very much!!
Professional, thorough and friendly.
Michela, our technician was very polite and knowledgeable. She took her time and in my opinion maybe even a bit longer since we were having such a bad flea infestation and nothing that we had been doing was working. She treated for the regular stuff but focused on the fleas and spent quality time at our home.…
Jeremiah was great! Did a really good job. Friendly and helpful. Explained everything and why it was necessary.
My tech very good
Jerimiah was a great technician. He was very polite and ontime. He is probably one of the best customer service/technicians of any trade or craft that I have ever dealt with.
Ryan and Jeremiah showed up promptly at their scheduled time. They explained details to me. They were both very polite and they got the traps and ant spray done very quickly
Jeremiah was very proficient and professional with everything he did. He is welcome back in our home anytime.
Jeremiah and Ryan did a great, thorough job inside and out. They were very professional and explained everything in detail for our first pest service.
Jeremiah and Cristian were professional and kind coming into my home! They actually spent time looking around the outside at problem areas. The last place we used spent maybe 5 minutes and didn’t truly help the problem. Hoping this company can help, thank you both! Edit: I don’t see any improvement on the ants,…
The men were very good.
Forrest is very professional and thorough and has great a great personality.
Excellent service. We have had some technicians show up that barely did anything. This one was personable, professional and did a great job! We appreciate him.
Excellent service as always. Our technician knocked on our door to verify what we wanted done & if we had anything to add that might help how he treated our home. He also followed up when he was finished. If you are in need of Pest Control I highly recommend you call Pointe Pest Control. They will attend to all…
Are they better than Terminix? I haven't seen a difference, and they're slightly more expensive, but our technician, Ryan, was nice and did his job as expected.
Very helpful and explained their service
Quick to respond and very professional. We just hope it really works to get rid of the dang ants.
Kailie, the tech who did my treatment today, is an absolute gem! She listened when I showed her the known problem areas, did extra treatments around them, and went above and beyond to make sure the endless ants that plague our entire block won’t be coming inside again now that the weather has turned. While not all…
Julien did amazing with his service and professionalism. Thank you! We are grateful to be customers of Pointe Pest Control! Had to edit this 3 months letter because both Kerstyn and Ryan have also given outstanding service! Thank you!
Emma was wonderful! She communicated very well and went above and beyond. I very much appreciated her thoroughness and knowledge.
Edited to add: I’ve been using Pointe now for over two years and they do not disappoint. Ryan was great about answering my questions today and getting me all squared away for the fall season. Was recommended to this company by a friend and they did not disappoint. Responded promptly to my call and were able to get…
Kylee was very kind, professional, and efficient!
We have Pointe Pest Control come out monthly - primarily for prevention but they can also address any as-needed issues, like treating a certain area where there are concerns. Mathew Hopper was today's technician and he was great. He was responsive in answering questions I had about if any treatments/interventions might be harmful to our new puppy.
Gavin did a great job pointing out trouble spots, how he would treat them, and what to expect. He was prompt, courteous, and respectful of my home. GREAT JOB GAVIN!
James is thorough and incredibly helpful. 10/10.
Great to work with. The technician was outstanding, professional and very through.
I am on a membership with Pointe Pest Control. They check in with quarterly and if I do not need them, there is no pressure sales what so ever. The results are quick and last for a while. The technicians (Matthew and Emma) were friendly and quick with treating the inside and outside my home.
Great job, Mathew and Emma. The service was perfect as always. Thank you for helping with controlling our pests.
Kallie and Landon were absolutely the bomb today! They came in and sprayed and when outside they really did a great job at tearing the spider webs down. There were sooo many webs! They treated my home as if it were theirs. That’s great service!
Great professional service. The technician waa timely and reached out before hand to let me know they would be early! Went through the extra steps of giving me traps free if charge highly recommend if your in the Saint helens area.
Love your ant traps. Safe for children and pets and very effective! Ian
Jake was the best! Explained everything.
Killeen and Emma were exceptional. Fast and friendly! Highly recommended! 10 out of 10!
Kailii and Emma were great. They were on time and thorough and did a great job with laying down the ant killer. I would highly recommend Point Pest Control.
Jeremiah and Landon were courteous and professional. Explained everything well.
Kerstain was on time sprayed inside and out gave me trays for window sills and made sure that that the mouse bait was full . This company had been the best of all the ones I have used It's worth the money
I enjoy that the technician church in to see if we have a problem area and will focus that area to help control the insects if there's a problem.
This company is always professional Does a good job. Today the man was super nice and throughly checked everywhere My kitchen is free of those pesky little ants! Thank you
Max was very accommodating. His schedule freed up , so he contacted me saying he could be there early. Unfortunately, I was at work and had to keep my original appointment. He said that wasn’t a problem. He showed up on time. Explained everything in detail about the process and what would happen with all…
Max arrived timely and was extremely professional and patient with me while I asked questions. He let me know throughout the process what he found and what he did. I really appreciated him and his kindness and communication! I hope to see him again in the future at our next services.
Matt and his partner did a great job! They were polite and considerate, and took the time to ask me if I needed anything for inside the house (I asked for some ant baits) which they provided. I used to have a terrible time with ants all over the house and since using Pointe have never seen one. i love the way they…
They were pleasant and professional.
Laura and Mathew were wonderful. They both listened and took care of my ant problem. I highly recommend point pest control.
Kailie is awesome. She answered all my questions and was very helpful!
Christian was very professional and offered us some great advice
Christian and Matthew came out today I have used this service for 4yrs. now and have been more than satisfied with their service. When I first moved here the ants were out of control inside and out. I tried to take care of them myself spent way to much money, but couldn't get them under control. Pure luck they were…
Pointe Pest Control provides regular service of spraying for pests. We have used them for several years. Since using them, we do not have insects in our home, no wasps nest or other pests nest around the outside or yard of our property. They are professional, courteous and thorough. Ian provided our last two (2) service appointments and he is great!
My technician Matthew and his co-worker did a good job as usual. I love the response time when I need to call when it's not routine. In the many years I have used Pointe, I have never had any problems with pests or rodents. Thanks Pointe for taking good care of me.
Jeremiah was prompt, polite, professional and answered all of my questions. I appreciate his demeanor very much.
Born Kieran and Christian were very kind and professional
Jeremiah was wonderful! Very professional and informative.
Excellent service very friendly individual.
Jeremiah was professional and courteous. Thank you. Don’t let ants win!
Great job….very good to work with!
Chis was great, very friendly and got the job done quickly!
Jeremiah and Christian both did a wonderful job!
Excellent service & knowledgeable staff. Same day service-I should’ve called sooner!
Another year gone by, and my house is still ant-free. Ian did a great job explaining to me how to manage outside ant prevention. You guys are awesome!
Very professional and kind staff. Thank you!
Very appreciative that they fit me in for an appointment today, despite being busy! They are always willing to accommodate me. Thank you!
I have been a Pointe customer for awhile and recently moved to a newly constructed home. When we noticed ants in the new home, Pointe transferred my service from my old to new home and sent a great tech (K***) out in a reasonable time. She was knowledgeable and professional, explaining which kinds of pests are…
Zach and Christian were very quick and nice to talk too
Great service! Very respectful and quick. They came out one month after initial service to spray again and make sure everything was good. Took almost no time at all and I LOVE that there products are PET SAFE. We have 4 fur babies who love being outside so that is very important. After 15 minutes, we can let them outside.
Amazing, quality service! Took care of all our needs and more. We are so thankful to have such great professionals service our new home! I highly recommend Jeremiah and Isaiah
Great communication. Job well done.
We really love Pointe. Every single person we have talked to has been exceptionally nice. They take their time to explain what they’re doing, what we can expect, etc. I know we are in good hands and sincerely appreciate them!
Zach and Navarre were great, on time, very professional and friendly! Pointe Pest Control works great to keep our rodent and pest problems at bay. Well worth the money!
Associate was incredibly polite knowledgeable and efficient. Will be recommending to any and all I know of in need of pest services.
Zach and his trainee were extremely professional and very detailed and explaining what they were gonna do. This made me feel very confident in their service.
Zach and Justin were great! They were on time (even early) and did a great job!
She was fantastic!! Thanks so much
Courteous, on time and professional service.
Ian is amazing and very professional 😊
Pointe pest control has a gem named Zachary. This pest technician was on time professional smiled did everything I asked and more got rid of the wasp and hornet by killing them without being swarmed wow! Took care of the ants did the lawn did the driveway creases did everything the garage the garage door indoors and…
Ian was super awesome, kind, considerate, helpful, and explained everything he was going to do! Thank you my dude!
We have been using Pointe for several years and rarely if ever do we see any signs of bugs etc. On the rare occasion we have had sugar ants they send someone out straight away. Ian came by this morning and as usual he was super friendly and efficient.
Friendly, prompt and professional. These guys - Zack and Justin - know what they’re doing and I have every expectation that the pest problem will be resolved!
always on time, price seems reasonable, respectful, courteous and professional
Jeremiah was prompt, very friendly and informative Happy with the service
On time and through in the service provide. Provided follow up on completion of service of what was good and bad. Answer any questions I had. Made recommendation for anything additional needed.
I loved dealing with Pointe. Jeremiah was so knowledgeable about what needed to be done. Plus he was so very nice. I’m glad I chose this business and will use them again.
Ian was amazing! Very professional and thorough!
Jeremiah was extremely helpful and professional. He came out so soon after we contacted the company and the service was completed very quickly. We had all of our questions answered and appreciate the help we received!
Zach was very professional and courteous. Did his work, with my dogs barking, with a smile. These guys are good, would definitely recommend. Thanks Zach!
Excellent service. Arrived timely and called 10 minutes before arrival. Will come back free if ants come back.
We started to have a problem with sugar ants inside our house. We contacted Pointe Pest over a year ago. They performed an initial treatment inside and out and have come out quarterly to maintain the treatment. We no longer have an issue with ants inside the house. Each time they come out, they check in to see if…
Super responsive! Super kind! Knowledgeable. Couldn’t recommend them more!
Christian was extremely informative and professional. Did a thorough job and didn't waste time getting it done.
I was able to book a free consultation within days of calling. They arrived EXACTLY on time, were friendly, respectful and were able to perform the service the same day! The cost was extremely affordable. I am only sorry I didn’t make the call sooner. The inspection and actual extermination process was quick and…
Pointe Pest Control was so nice from the first phone call all the way till Jeremiah finished his work. They were also so fast at getting out to us and helping resolve our issues right away. Jeremiah was very thorough and walked me through the whole process of what was done.Could not recommend anyone better!
Very responsive and professional company. Service is completed thoroughly and courteously. Will continue to utilize their services.
Christian and Chris were amazing, quick n and out. Very knowledgeable and top notch service. Brady connected us to these service tech to start services and couldn’t be happier.
Very nice and respectful. Clearly stated what he was going to do and then reiterated after he was done.
Zach and Brandon arrived on time or courteous and complete in their service.
Jeremiah was friendly, informative and thorough.
Super nice guys, very professional. Way better then Terminix for pricing. Thanks Zach and Brandon! 10/10 recommend.
Jeremiah was very thorough with giving me information on the products used as well as treatment.
Very prompt and courteous employee! Give this man an A+
I called Pointe Pest Control yesterday to start new service. Based on the reviews, I made the choice to discontinue my service with Terminix for several unfortunate reasons and start with a local company here in WA. Chelsea was super helpful and even went to extra lengths to help price match my previous service.…
Pointe Pest Control provides great service and value. Laura is fantastic! She is super helpful, very thorough, and does a great job keeping ants and spiders under control in our yard and patio.
I’ve had two great experiences with this company so far. I’ve worked with both Jeremiah and Ian, both of these young men were incredibly kind, informative, professional and extremely prompt. As a realtor I work with many different professions when it comes to home care, so it means a great deal when I see someone…
Ian
Professional and friendly service.
Courteous, friendly staff. Thorough explanation of services. No chemical odors or visible spray residue.
Ian did a great job on today's visit. Very professional and respectful of what he's doing to make sure the job is done. Highly recommended.
Ian did a great job, Thank you
Ian was great! Informed us of every step! Valued our concerns and came up with a solution to fit our needs!
Very respectful and accommodating. And remembered to shut the gate for our dog!
Jeremiah did an excellent job. Acted very professional and a very friendly visit with him a pleasant person to deal with. He explained clearly what he was going to do ask questions what I might need that where extra and the locations that were most prominent with ant problems
Super friendly, super respectful! Appreciate the service! Would recommend!
We have had Pointe Pest Control for a couple years now and are very happy with our services. They are so responsive and helpful. Dustin is the technician I interact with the most and he is the best. It is so refreshing to have direct contact with who is physically out at the buildings. We couldn't be more thrilled with the service.
Great service. Everyone is professional and reliable. Ian did a great job. Thank you. Chuck Oldfield
From the initial call to Pointe Pest Control to the actual extermination visit, they were cheerful, accommodating and professional. I called them on Wednesday morning, Chris was at my house that afternoon to do the inspection and Jeremiah arrived at noon the next day to do the extermination. Thanks for the quick service, guys!
Jeremiah was prompt and friendly. Thank you!
I had a wonderful experience using Pointe Pest Control - Jeremiah was very professional, thorough and helpful!
Ryan was very professional and knowledgeable. Great guy and great service.
I have them come out a spray and help with any pest control problems. Ryan was exceptional todayas he knew what I needed for spring box elder bugs. Then proceeded to give me a few extras.
Ryan was very polite and professional. He explained things well and answered questions.
This tech ( Megan ) was amazingly thorough !!!!! All insects GONE in 18 days !!!!! Rich & Marlene Marihart
Jeremiah was friendly and went over everything he would be doing. He did a Thorough job… Made sure that the next technician knew what needed to be done when they came for the next step of the project. I appreciated that.
Brandon was very polite and thorough.
Andy and Jeremiah were super attentive and explained everything in great detail
We been using Point Pest Control for a number of years now, and we’ve always been satisfied with the efficacy of their preventive treatments and extermination efforts. Ryan was especially polite, prompt and professional.
Techs are courteous and prompt. Anything we have questions about are answered immediately and given suggestions for prevention options. We've definitely seen less insect activity
Started off with great customer service and only got better! Friendly, knowledgeable techs.
Ryan was courteous and helpful. We have less bugs in our house now. Thank you Pointe Pest Control.
Great responsive service, Jeremiah was both personable and efficient. Oh, and knowledgeable and thorough.
Ryan and Antony were professional, described in detail what they did and found in their inspection.
Ian was great. Quick and efficient.
Jeremiah was very professional and explained their services thoroughly.
Excellent job, thank you!
From the inspection to the service the employees have been very helpful, friendly, and informative. Jeremiah did our ant service and patiently walked us through every step of the process. It was a much more pleasant than I imagined a pest control experience would be.
They came on time and got ready to work quickly. Detailed report and very friendly :)
Jeremiah was professional, courtesy and answered all of my questions and concerns. I look forward to working with this company in the future.
They are always friendly and on time. We’ve seen a big improvement in the number of ants we’ve seen and they got rid of the rats living under our shed. We’ve been really happy with our service!
Matthew Hopper is always on time and very knowledgeable. We are so glad we have this service.
Every contact I have had with Pointe Pest Control has been positive, helpful, professional, and kind. I truly appreciate Chris, Kyle, and Isaiah for their willingness to answer all my questions and address my concerns. I wanted to add that Kyle has been coming weekly to check the traps and install the exclusion…
The worker was very professional and very helpful.
Pointe is our regular pest control service. They are prompt, responsive and all of the techs are happy to answer questions we might have. I’m leaving a review today after we had an unscheduled visit prompted by our home suddenly becoming an ant colony’s favorite buffet stop. Pointe quickly put us on their schedule…
Ryan the service tech was great. He showed up to my house on time and was very professional and engaging. He took care of the inside and outside of my house and reassured me if I had any issues that he’d be back to address them. Overall it was a great experience.
Very friendly folks and great service. Highly recommend.
Super nice and informative, spoke clearly and had a very professional way about him and in leu of COVID he kept his distance when we were outside and wore a mask inside. He checked many times if I had questions and explained thoroughly what he was doing before he even started. Treatment was quick it’s safe for me and my pets, overall an amazing experience,
I have been a client for shy of a year. Pointe Pest Control has been a top notch company for our residential needs. Ryan, was particularly helpful today, explaining what he did and what we should look out for. He was prompt, courteous and knowledgeable about his task. We love having you guys watch our back when it comes to pest control.
They were super on time, professional and explained everything. CHRIS and JEREMIAH were both great.
Great company to deal with. Chelsea was awesome at explaining everything, Ryan was a great service tech. Would highly recommend!
The Pointe agent was quick & professional in applications of the ant deterent
punctual and clean
When you spot a problem, they're there right away to correct it. Always friendly, and fast.
Used them before, and it works. Staff/Techs are always friendly and accommodating. I appreciate how easy they are to work with.
Chris was very professional and did awesome work!
Ryan is always great!
Mathew was very thorough and professional
Genuinely the nicest guys!! Jeremiah and Chris were the kindest guys i’ve worked with all month (and i’ve had a lot of people come into our new house for maintenance purposes). They were professional, arrived so quickly after I called, and explained everything perfectly. Truly could not have had a better experience.…
Thanks to Jeremiah too. Clear explanations and answers, quick service.
Chris and Jeremiah were great!
Ryan was very friendly and very informative. He performed his job efficiently and was respectful of our property. Great job!
Ryan was great! Very knowledgeable and super helpful. Fixed our problem day 1
Ryan was great! Very professional and didn’t mind my crazy barking dogs at all lol! Thank you for keeping the ants at bay! See you when we move!
This is my second year with pest control I like they keep the bugs away and have good service. Today Drew did service at my house he was helpful to answer any questions I had and telling me what was done. He was nice person
Ryan our serviceman is not only top pro but personable. We have had no problems since he’s been doing the work around the house and shop. JOB WELL DONE MATE!
Excellent service, quick, complete, professional, polite, easy to talk to and asked if we had any questions. Thank you!
Very prompt and professional - five stars!
Very good communication and service
Chris did a great job explaining why or problem exists and what steps to take to get rid of the ants. He was very personable and knowledgeable. I recommend Pointe Pest Control.
Good job has helped
Chris showed up on time and was very informative. He made sure to address the areas on concern for me. I'm hopeful that this will deter the ants from entering my home.
Fast response time, same day inspection and service. Jonathan the service technician was very thorough and knowledgeable. Very satisfied!
Ryan was very professional and provided us with a great understanding of the process. He was efficient and friendly. Would highly recommend Pointe Pest Control!
Zach was very helpful and knowledgeable. Awesome service
Very easy and fast service.
Ryan was great! He was on time, informative and very friendly.
James was very professional, on time and very thorough. He asked if there were any new problems from the last time they were here or if I had any concerns. After he was done treating my home he made sure to let me know what he had done and the areas that he had treated.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Ant extermination | 1699 | $76–$246 |
| Spider extermination | 1513 | $61–$128 |
| General pest inspection | 1036 | $56–$128 |
| Hornet & wasp extermination | 889 | $96–$323 |
| Rodent extermination | 762 | $76–$282 |
| Bug & insect extermination | 553 | $61–$133 |
| Bee extermination | 288 | $181–$371 |
| Home inspection | 218 | $71–$159 |
