How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%91+22.1Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty94−0.6Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCOREPointe Pest Control - Portland
Portland, OR · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #61Position by Experts Score among all companies we track in this category. of 113 cockroach control · 4.9★ from 5,053 Google reviews
Report card
Percentile vs other cockroach control (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Pointe Pest Control - Portland for 8 kinds of job.
Pointe Pest Control - Portland for ant extermination
Clear ✕All 1,701 Google reviews tagged “Ant extermination” · showing 140
Logan, our technician, arrived on time and was very professional and thorough in completing our home's initial service. After the treatment, he alerted me to an important issue regarding an open foundation vent. The screen cover is missing, and we now plan to get a cover installed before cold weather hits and we…
Our pest control technician Logan Merry was awesome. He went above and beyond explaining us what he was doing, why was he doing it and giving us some helpful tips to eliminate our creepy crawler problems.
Great customer service, friendly and fair price. The follow up is much appreciated 👏
Allan is always great
Always professional courteous service! Forrest does a great job and is knowledgeable and shares that knowledge with you!
Kind, quiet and fast
Steven always does a great job
Great experience!
Normally, your techs do a great job spraying and knocking down existing spider webs. This last time was not as good as your visits in the past.
The technician Alex T did a great job. Thanks
The technician that came out was very polite and knowledgeable on his job and type the Vance and everything.
We have been using Pointe Pest control for about 5 years. We used to have major ant and wasp issues but not since we started using thier services. They have an amazing staff and technicians, always helpful and professional. Landon that did the service today was great. Since we have 3 cats it's important that their…
They were very thorough. They cleaned all the cobwebs off the house, inspected for any wasp/bee or hornet nests and then sprayed the whole exterior of the house. They offered to do inside, but we find that just doing the outside works fine for us.
Great service by Cody. Very pleased
Ryan and all the guys that have come out to do our 3 month inspection & service at Pointe Pest are awesome! Today Ryan was very kind and a pleasure to speak with. They are always very thorough, communicative and do a great job keeping any flying and/or crawling freakshows out of our house and for that, I’m truly…
Technician was friendly, thorough and knowledgeable.
Forrest did a great job. Knowledgeable, helpful.
Excellent service as always!
Polite, quick, and through…
Justin is very professional and knowledgeable. I was glad to see him come back!
Brendan was very knowledgeable. He was very polite and came to the house at the time we requested
Very nice , polite professional service
Shawn is a great representative of your company. He made recommendations based on his knowledge and expertise that I found to be of value.
Russell did a great job today. He was very personable snd professional. He checked to see if I have new concerns. He was very thorough with his treatment .
Arrived exactly on time as scheduled. Sprayed and baited for sugar ants and swept the exterior windows, doors and lights for spiders. So far, no problems.
Ryan was professional, courteous and patiently answered all my questions. I appreciate the service.
POINTE has the most friendly, professional and knowledgeable pest control technicians. Derek is pleasant, thorough, and efficient. He always checks in to ask if we're having any pest issues, makes sure our questions are answered, and our concerns are met. Our home has felt so much cleaner and safer over the past…
We really like the service that Josh provides. He cares about it and it is not just a job
Pointe Pest Control has done a great job for us for many years! Their customer service technicians are very personable and helpful!
Tech was suppose to be at are home around noon and I called at 2:30 and still no tech. Plus this was the 3rd time they had to reschedule are appt. They have a huge turn over of techs. We have been with this company for 7 yrs and the last 5months have been no services and cancel last mins. I hope they can fingers out why they have a high turn over now..
Landon is very professional .
Brendan did a great job. Thank you
I've used Pointe Pest for several years - our technician, Mathew, did an excellent job addressing our sugar ants infestation. He was respectful and patient. I appreciate that he taught us what not to do. We need to let the ants do their thing and they will take the poison back to the nest.
Great!
Ryan was very professional from the time I opened the door, this company has been my go to for 2 years now and I highly recommend them. I will continue to use the services they provide. Thanks Ryan much appreciated!
Matthew does a great job 👍 always good to see Mathew at our door
Listened well to concerns. Got right to it! Very nice.
Very professional, thorough and quick! Got the job done!
Gabriel did a great job! Did everything needed to get the job done in a timely and professional manner!! Thanks!
Colby did a great job. He was very professional and informative.
Technician was on time, thorough and I appreciate the time he took to explain everything and answered all my questions!
Very knowledgeable, efficient, and detail oriented. Have had nothing but the best experience with everyone at Pointe Pest. Would 100% recommend their service for combating mice, rats, and other unwanted critters.
Quick response time! Very knowledgeable service provider.
Appreciate Justin’s knowledge and attention to detail!
Our technician was very professional and courteous and answered all our questions and concerns. I would definitely use this service again.
Fast and efficient and polite.
We have been using Pointe Pest for a couple years now and have had no issues with ants like we used to. The treatments have made all the difference. Mathew has been our tech several times and he's always friendly, courteous and does an excellent job. He has solutions for all our insect needs. :) Don't get me…
Gavin did a great job as always!!
I'm a long time and happy customer of Pointe Pest. Brendan was my technician today. Very kind, thoughtful and thorough.
Chris was very prompt to arrive on time , did a thorough job and was very courteous. He made sure we had no further concerns and reassured me that there was no harm to our cats if they happened to catch a mouse.
Excellent service. Had a sudden yellow jacket problem, Chris came out same day and did a thorough treatment of the yellow jackets and other bugs around the property. Provided good information and directions. Quality, friendly, professional service. Thank you
As always, great quality work, attentive to detail and very reliable!
Mathew is very conscientious and did a great job.
I was not home, but we have no visible bugs, so I give Brandon 5. He must be doing a good job.
Great experience! Zachary was thorough and listened to my concerns.
I have no live bugs in my home! 🚫🪲🐛
Great as usual
Super nice guy, seemed to do a thorough job.
Ryan was on time, very professional and helpful.
Ian came right about when I expected and asked what I needed help with inside the house and got right to work spraying the areas I pointed out. Outside he focused on the areas I mentioned as well. Friendly, and informative, fast service and great to work with.
Kris was very kind, informative and professional.
Joshua did a great job! This was my normal treatment I get 3 times a year. I never see any bugs at all!!!
Kris was super professional and quick, knocked down some wasp nests, laid down granules to help with whatever was eating my flowers, explored my back yard to make sure he didn't miss anything, all while navigating the toddler toy mess we had back there. He made sure I knew to give them a call if they missed…
Landon was very friendly and professional
Jarred Lathan was my tech and he did a Wonderful job!
We just had Ian from Pointe Pest Control over to take care of our “piss ant” problems. Ian was great. Knowledgeable and efficient. I would highly recommend Pointe Pest Control. Bob
Matthew did a great job. Was helpful and knowledgeable with our questions. Put us I. The right direction. Job well done!!
Ian was thorough, courteous and He explained what he was doing and what to look for going forward. Thanks.
Steven was extremely kind, thorough, and informative during the scheduling process. When Colby came out to spray the next day, he had the same professionalism, thoroughness and kindness. I have been very impressed with the customer service with Pointe so far.
Jarred does a wonderful job. Professional and friendly!
Landon was very professional, understanding, excellent service, kind, polite, but he forgot to locked our gate when he left.
Bryson was really friendly and professional. Excellent job!
Laura really did a great job today! Very thorough. I think she is the BEST!!!
Mathew did a great job. He was pleasant and efficient.
Brandon W was great. Very professional and knowledgeable. He did his inspection, knocked down all the spider nests and a few wasps nests. He was quick and friendly. I recommend them to do any type of pest control!
Answered all my questions
Jarred was professional and performed my quarterly maintenance.
Fast, polite, friendly, and high quality service.
Joey was professional prompt and thorough, thanks. Good communicator.
Ian explained everything to me prior, during, and after service so no surprises. Both he and Kevin were courteous and able to put up with our yapping dog. I didn’t expect the cobweb removal so bonus!
Was knowledgeable, helpful, and very professional! Great work!
The following day after Carpenter ants spray application, NO ants. And no sign of them since. They’re Finally gone!! Amazing!!!
Ryan was through and my insect issue has been resolved.. Look forward to continuing the service.
All the service techs and office staff have been great and very respectful of time, people, and property. and the service worked ... rats disappeared. We have recently added quarterly control of sugar ants that have become more annoying over time, and now we expect they'll be gone too. Appreciate the pro-active…
The technicians are always polite and professional. Their quarterly service is well worth the cost. Also, since I often have ants show up inside my house between the quarterly services, it is no problem for Pointe to come out to do an extra treatment.
Excellent service and peace of mind. Very knowledgable and professional. Answered all my questions and explained the best course if actions to take to solve the problems. Concerned about COVID procedures and practiced best practices in ckmpleting the work. I will recommend.
Great service! Landon is the best! So courteous, and always remembers to close the gates!
Service technician was very courteous and thorough. Asked if I needed any special treatments for recent pests that had been observed. Waspleased with the service provided.
Ants where infesting the home inside. I've called the best company to take and control the matter. Thank you for all that you do.
Arrived timely with a professional attitude. Performed a thorough treatment for spiders and ants. Thank you for your service four times a year to prevent these little buggers from coming into our home. Definately a company I can count on.
I have the quarterly service and continue to get great service from Laura.
Great service and friendly staff. Ants are gone for almost a year now. Highly recommend.
Was very professional and cared for my safety. Covered everything was going to do. She was here before the time.
Jordan is awesome!
Jonathan, Pointe’s technician, was thorough, very knowledgeable, and fun to work with. He discovered and marked two areas to our crawl space with broken grates, allowing critters access underneath our house. Yipes. He marked them so that we could make repairs ourselves or we could have Pointe Pest Control take care…
The techs are always friendly and ensure my gates are properly secured after each service. Thank you!!
Great job!
Ryan is super nice! He asks questions so he can make sure he gets any problems we have been having!
Zach was awesome, very friendly
Laura was the most efficient and thorough of all the Pointe Pest technicians that have serviced my home in the past 3-4 years. She was careful with both exterior and interior product applications, provided tips for limiting exterior pests from house entry, and provided Bell Lab traps for bedrooms where spider bites…
Laura was friendly and professional and performed her duties well.
Laura came to the door, although we hadn't requested that she treat inside the house. She replaced old traps, and explained where to place them in the bathroom, also leaving gel in the corners of the shower. She remembered we had a moth problem as well, and gave us a trap to attract the moths and placed it in a…
Great.
very professional. no problems, the tech is very sweet and nice. They do a good job id reccomend them and i have.
Tom was very professional and got started even though I was in a meeting and unable to come to the door. He was in and out in 15 minutes and didn’t disturb me at all. Will be using this service again!
Professional and thorough. Always on schedule. Appreciate their service and communication.
My tech was very helpful, on time and very service-oriented.
Laura Thorp was friendly, considerate, professional and thorough in performing the service visit today. Fully trust the quality of service performed and quite happy with the results I've had. Highly recommend both Pointe Pest and Laura for their work.
Very happy with their preventive maintenance plan.
Julian did an excellent job, exceptional attention to detail. Very friendly and answered my wife's questions..., He is a Credit to Pointe Pest Control.
Thanks for amazing service, Laura!
Very impressed with Gavin S. Thank you for the work you did.
Love these guys! Brandy in the office was super helpful. Austin did a great job of explaining what he was going to do and did a great debrief when he was done. Great communication all the way around and Calvin was super responsive to our needs.
Had trouble with sweet ants again. This time coming from neighbor. They came out next day and sprayed and dusted. They are awesome.
Laura made sure to touch base with us before spraying. We appreciate her professionalism.
Very helpful
Ian was very professional and polite. He went to work right away and was very thorough. He came to the door when he was done to tell us that he was done and say good bye. Thank you Ian for a job well done.
Christian Nguyen-Pham did a great job again. Thank You, Bill
Friendly, responsive, got the job done well
We appreciate the service at Pointe Pest. They are consistently on time with good results.
Kenny at Pointe Pest Control was quick, efficient, and professional. He was willing to take time to answer any questions we have and to find out any trouble spots. I highly recommend this company for your pest control needs.
Brendan came out quickly and eliminated the ant problem that another company was unable to resolve
Always good service
We have loved Gavin from the first time he came to our house. He’s always on time, polite, courteous and professional.
Very knowledgeable and professional.
He arrived on the day he said, did the job, also checked in with me about what he did and to remind me to call if any problems arise.
The Pointe guys are on Pointe. I love that they can come for a real fair price, and I have been using them for several years now. Never a bug in the house, baby ants, just a few made it in, but then it is fixed immediately by them. That's not their fault. I had a mouse, and they got it too. It is a very nice…
Please folks and their workers are always very professional. Thank you for the work
Always shows up on time with a friendly text reminder the day before.
Jordan always does a great job!
What's the point of "free return treatments" if they are not available to return. UPDATE 2: Back down to 2 stars. We have had ants coming into our house since the rain started in mid September. It's been bad this year and they were found to have gotten into our food. Called Pointe Pest and received an appointment…
We’ve used Pointe for years and find them to be responsive, friendly, and knowledgeable. This time Ethan was so helpful with our ant problem, teaching me about their habits and which techniques are most effective.
Michael is great to work with. He is professional, knowledgeable, and very helpful. I know my home is being taken care of when Michael is there.
Thank you Brandon for tending to all my pest control needs. Brian is very diligent and professional.
Gavin always does a good job!
The service has always been professional and timely. I've had a few different people here from Pointe and each was friendly. Since they've come out here, we've seen a huge reduction in pest issues.
Kaillie was excellent! Great job. Thank you 😊
They do a wonderful job every time. Very thorough.
Very professional, friendly and informative.
I had more than a dozen questions about pests, carpenter ants and termites, and Brendan was on-pointe with his answers. He didn't know it but I had already done my homework. This is how I train my people that work for me as well. Good job Brendan
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Ant extermination | 1699 | $76–$246 |
| Spider extermination | 1513 | $61–$128 |
| General pest inspection | 1036 | $56–$128 |
| Hornet & wasp extermination | 889 | $96–$323 |
| Rodent extermination | 762 | $76–$282 |
| Bug & insect extermination | 553 | $61–$133 |
| Bee extermination | 288 | $181–$371 |
| Home inspection | 218 | $71–$159 |
