Experts Reviews · Company report
Pointe Pest Control - Portland logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%91+22.1Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty94−0.6Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORE

Pointe Pest Control - Portland

Portland, OR · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #61Position by Experts Score among all companies we track in this category. of 113 cockroach control · 4.9★ from 5,053 Google reviews

Report card

Percentile vs other cockroach control (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Pointe Pest Control - Portland is better than 92% of cockroach control.A
92
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Pointe Pest Control - Portland is better than 91% of cockroach control.A
91
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Pointe Pest Control - Portland is better than 94% of cockroach control.A
94
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Pointe Pest Control - Portland is better than 100% of cockroach control.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Pointe Pest Control - Portland is better than 100% of cockroach control.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Pointe Pest Control - Portland is better than 100% of cockroach control.A
100

Reviews for your job

Customers hired Pointe Pest Control - Portland for 8 kinds of job.

Pointe Pest Control - Portland for bed bug extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.59
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.98
Usually paidThe price range customers picked most often for this job.$120–140
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$214–$426
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 93/100.How Job match is calculatedBuilt only from reviews Google tagged “Bed bug extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 54
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.80%

All 59 Google reviews tagged “Bed bug extermination” · showing 40

Shane5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Excellent service and listened

Great priceBed bug extermination
Sally6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Listened well to concerns. Got right to it! Very nice.

Paid $120–140Reasonable priceRodent exterminationSpider exterminationBed bug extermination
joe7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

He was very respectful and knowledgeable, he also explained what he was going to do and what future services were available to us. Please keep up the good work.

Paid $120–140Reasonable priceRodent exterminationSpider exterminationFlea & mite extermination
Reel5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Absolutely awesome! Gavin knows his stuff! Fast, easy and super informative!

Hornet & wasp exterminationGeneral pest inspectionBug & insect extermination+ Responsiveness+ Punctuality+ Quality
michelleLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

very professional. no problems, the tech is very sweet and nice. They do a good job id reccomend them and i have.

Ant exterminationBed bug exterminationBee extermination+ Responsiveness+ Value
Roy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★

Jody came in and was super friendly and got right to work. Even closed the gate for the driveway on his way out. Used Pointe Pest at our old house in Redmond. Had them start doing our new place in Prineville once we moved in.

Bed bug exterminationHornet & wasp exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Professionalism
Ronnie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Gavin always does a good job!

Ant exterminationBed bug exterminationBug & insect extermination+ Responsiveness+ Punctuality+ Quality
David12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

I have been using Pointe Pest Control for almost 3 years now and their service has been wonderful. Highly recommend!

Ant exterminationBed bug exterminationBee extermination+ Responsiveness+ Punctuality+ Quality
JoeLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Gavin is always friendly and does a great job. Highly recommend him as your tech. Thank you. Also he deserves more than 10$.

Ant exterminationBed bug exterminationBug & insect extermination+ Responsiveness+ Punctuality+ Quality
BrandyLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Jeremiah and Isaiah were both very efficient and professional, they were very polite and did a nice job! Definitely will be recommending your services to others! Thank you

Bed bug extermination+ Responsiveness+ Punctuality+ Quality
Terry6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very professional

Bed bug exterminationBug & insect exterminationHome inspection+ Responsiveness+ Punctuality+ Quality
Christopher3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Christian was very professional and offered us some great advice

Ant exterminationBed bug exterminationBee extermination+ Responsiveness+ Punctuality+ Quality
RebeccaLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Very good job done by Jeremiah. He was on time and did his job well and took his time. He did work inside and out and de webbed. Thank you

Bed bug exterminationSpider extermination+ Responsiveness+ Punctuality+ Professionalism
Elijah1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Great communication. Job well done.

Ant exterminationBed bug exterminationBug & insect extermination+ Punctuality+ Quality+ Professionalism
Cheyenne3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Ian

Bed bug extermination+ Responsiveness+ Punctuality+ Quality
Mandie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

We have had Pointe Pest Control for a couple years now and are very happy with our services. They are so responsive and helpful. Dustin is the technician I interact with the most and he is the best. It is so refreshing to have direct contact with who is physically out at the buildings. We couldn't be more thrilled with the service.

Ant exterminationBed bug exterminationBug & insect extermination+ Responsiveness+ Punctuality+ Quality
Pat1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Ian was very professional and easy to work with. Thanks Ian! 🤓

Bed bug exterminationBug & insect exterminationRodent extermination+ Punctuality+ Professionalism
Christopher6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Kevin was very professional.

Ant exterminationBed bug exterminationCockroach extermination+ Professionalism
Suzanne9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Ethan and Brandon W were very nice and professional, looking forward to working with them again.

Ant exterminationBed bug exterminationBee extermination+ Responsiveness+ Punctuality+ Professionalism
Khampi4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Ryan, thank you very much for helping my house. You come to my house in the perfect time we need and you are the person.

Ant exterminationBed bug exterminationBee extermination+ Quality
Brooke6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Brandon W was great. On time, professional and very efficient.

Ant exterminationBed bug exterminationBee extermination+ Responsiveness+ Punctuality+ Quality
Shellie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

My first experience with Ryan and Abra were awesome! I was expecting a little bit for alot and I got the full treatment for less than I was expecting!! The professional appearance and both their personalities made my experience perfect!! And how reassuring it is to know they'll be back several times this coming year!! 5 stars and beyond!!!

Ant exterminationBed bug exterminationBee extermination+ Responsiveness+ Punctuality+ Quality
Leanne5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Brandon W. was friendly, professional and walked us through the entire process so we felt good about what he was spraying. Looking forward to using them again for preventive measures!

Ant exterminationBed bug exterminationBee extermination+ Responsiveness+ Punctuality+ Quality
Ned1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Brandon W was very professional, thorough and informative about all the services he provided.

Ant exterminationBed bug exterminationBee extermination+ Responsiveness+ Punctuality+ Quality
Ashley1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Brandon did a great job! Thank you

Ant exterminationBed bug exterminationHornet & wasp extermination+ Punctuality+ Quality+ Professionalism
Manuel2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Ryan

Ant exterminationBed bug exterminationBee extermination+ Responsiveness+ Punctuality+ Quality
Clemente2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Ryan and Christian did an amazing job!

Ant exterminationBed bug exterminationSpider extermination+ Punctuality+ Quality+ Value
FreedomDad2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Ryan was very helpful did awesome work and very informative

Ant exterminationBed bug exterminationCockroach extermination+ Punctuality+ Quality+ Value
Jeri1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Zach was very professional and addressed the additional areas where we had ants.

Ant exterminationBed bug exterminationBee extermination+ Professionalism
Julia2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Ryan was super informative and friendly!! Really awesome group!! 🙌🏻

Bed bug exterminationBee exterminationHornet & wasp extermination
Tyler2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Ryan was on time took his time explaining everything to me very nice definitely would like him to come out for are next visit

Ant exterminationBed bug exterminationRodent extermination+ Responsiveness+ Punctuality+ Quality
Stewart4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

What a nice young man and how professional he handled extra questions we had. His response was “sure we can help with that”. He also wore a mask and handled himself very safely.

Ant exterminationBed bug exterminationBee extermination+ Responsiveness+ Punctuality+ Quality
Michael1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Brandon

Ant exterminationBed bug exterminationBee extermination+ Professionalism
tim1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Solid work! Thorough follows. Great conversations and quick work. What could be better?

Ant exterminationBed bug exterminationBee extermination
Metro6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Zack and Andrew were amazing. Extremely professional and attentive.

Ant exterminationBed bug exterminationHornet & wasp extermination+ Responsiveness+ Punctuality+ Quality
EirikLocal Guide · 58 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

These guys are awesome. In the neighborhood I live, ants are a huge problem for everyone except me. These guys offer amazing service..

Ant exterminationBed bug exterminationBee extermination+ Punctuality+ Quality+ Professionalism
Jaime4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

We have always had a problem with ants ever summer. We didn’t see a single ant this year 🤗 best decision ever!

Ant exterminationBed bug exterminationSpider extermination+ Responsiveness+ Punctuality+ Quality
ClueLocal Guide · 2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Great service, very professional and pleasant to work with. Even though things seemed worse at first they got better over the treatment course. Much better, and kinder than the previous company we used.

Bed bug extermination+ Responsiveness+ Punctuality+ Quality
PatLocal Guide · 121 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

They are the best!

Ant exterminationBed bug exterminationBee extermination+ Responsiveness+ Punctuality+ Quality
Donna10 months ago★★★★★

Rating only, no written review.

Paid $200+Reasonable priceBed bug extermination

Show more bed bug extermination reviews (19 more) →

Price

$124+17% vs typical cockroach control

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 14%Reasonable 75%Overpriced 3%Not sure 8%

Jobs customers hired them for

JobReviewsCategory typical
Ant extermination1699$76–$246
Spider extermination1513$61–$128
General pest inspection1036$56–$128
Hornet & wasp extermination889$96–$323
Rodent extermination762$76–$282
Bug & insect extermination553$61–$133
Bee extermination288$181–$371
Home inspection218$71–$159

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