How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%91+22.1Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty94−0.6Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCOREPointe Pest Control - Portland
Portland, OR · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #61Position by Experts Score among all companies we track in this category. of 113 cockroach control · 4.9★ from 5,053 Google reviews
Report card
Percentile vs other cockroach control (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Pointe Pest Control - Portland for 8 kinds of job.
Pointe Pest Control - Portland for bug & insect extermination
Clear ✕All 556 Google reviews tagged “Bug & insect extermination” · showing 120
Josh did an exceptional Job. Addressed our needs, checked in with us when he was finished, and was friendly and professional. Thouroughly explained what he had done.
Gunnar was great, went through the whole property and really explained his work. Thanks
They have good communication, show up on time, are professional and answer any questions and address all issues.
I love how connected they stay when I have my grand dog and need to close the dog door. I really appreciate that!
Zachery came and did a good thorough job! He was careful around the consumables in my garden and explained everything he did around the house upon completion.
Our pest control technician Logan Merry was awesome. He went above and beyond explaining us what he was doing, why was he doing it and giving us some helpful tips to eliminate our creepy crawler problems.
Routine service recently. We were home. Technician didn't realize, only treated outside. Pointe gave us a follow up. Very thorough, sprayed all indoor and areas to address insect activity. We needed additional control of outdoor rats that eat our deck chairs, mats. Technician refilled bait stations. We appreciate the follow up.
Great as always. Thank you for de-webbing my back porch!
Terrific service, professional and effective. Kud removed a wasp nest by our fire pit, my wife and I were both stung 4 days ago. These folks are great !
They always do a great job! They respond quickly. Techs are always friendly and professional.
Gavin's the man! Very knowledgeable and informative.
Thanks for the good service. Christian was efficient, polite, and I appreciate his service.
Brandon always does a fantastic job. We talked about what needed to be covered and he was thorough and helpful with some questions I had.
Ryan had Great communication, thorough, friendly, and knowledgeable!! Never a disappointment for the quarterly maintenance!
Seth has been to my house before! As usual he was very efficient and he answered all my questions! He is a very kind person and really did a great job!
The young man who serviced my home was gracious, introducing himself and asking if I had any issues inside. I appreciated his query and indicated that I'd seen some ants inside. He asked if I'd like some ant traps, and when he finished spraying the house, he brought me the traps. Excellent service, much appreciated!
Always professional courteous service! Forrest does a great job and is knowledgeable and shares that knowledge with you!
So appreciate understanding a change that was needed and did a wonderful job.
Great experience!
Nick was punctual, polite and professional. He treated our house inside and outside for carpenter ants due to their swarming activity this spring. He also answered all our questions. Highly recommended!
The technician Alex T did a great job. Thanks
Good service, good communication.
Logan was wonderful! He was professional, thorough, unhurried, and pleasant! A perfect experience!
Justin is friendly, knowledgeable and efficient! We appreciate that he was flexible too, as we asked him to do treatment inside the house in addition to outside. Thanks!
Great service and wonderful technicians. Chris took his time to explain all he did and why! Thanks
Great service by Cody. Very pleased
Ryan and all the guys that have come out to do our 3 month inspection & service at Pointe Pest are awesome! Today Ryan was very kind and a pleasure to speak with. They are always very thorough, communicative and do a great job keeping any flying and/or crawling freakshows out of our house and for that, I’m truly…
Great service once again by Stevie from Pointe Pest Control.
Excellent service as always!
Good guy and very knowledgeable. Aa always did a great job.
Brendan was very knowledgeable. He was very polite and came to the house at the time we requested
Very nice , polite professional service
Kept us informed on all that was going to be done. Very professional
Tom, was polite, effective and efficient. We’ve had very few issues with insets since starting with Pointe Pest Control.
Gavin was very friendly and professional. He inquired if I was having any issues.
Justin did a thorough and complete job. He is the first one Ive seen go around the outside of the house with a pole brush to clean around windows and crevices. He checked all mice bate stations and sprayed inside and out for bugs. He arrived when expected, was kindly engaging and knowledgeable.
Ryan was professional, courteous and patiently answered all my questions. I appreciate the service.
Friendly, professional. Listened to my concerns. Explained what he did.
Very professional and accommodating
POINTE has the most friendly, professional and knowledgeable pest control technicians. Derek is pleasant, thorough, and efficient. He always checks in to ask if we're having any pest issues, makes sure our questions are answered, and our concerns are met. Our home has felt so much cleaner and safer over the past…
We really like the service that Josh provides. He cares about it and it is not just a job
Pointe Pest Control has done a great job for us for many years! Their customer service technicians are very personable and helpful!
We’ve used Pointe Pest for several years. They are always friendly and prompt. They always give plenty of notice before showing up for services and are willing to address any issues that have come up since the last visit. We’ve definitely seen a reduction ins ants and spiders. And are more than happy with Pointe.…
Company communicates well. Always does a great job to treat house for areas of concern. Very happy with service and staff!
Jacob is always friendly and courteous. He lets me know when he is starting the treatment outdoors. He always asks if I have questions or need other services. I appreciate Jacob.
Always great service. Very much appreciated
Landon is very professional .
Tyler did a great job making sure that all my questions were answered and needs were addressed.
John did you good job. Contacted me when he arrived, checked all of my rodent traps, sprayed and was gone. All in a jiffy. Thank you John!
Landon was fantastic!
Landon has been serving our home quarterly over the passed year. He is through, listens to our concerns and addresses any problems. High recommend Landon and Point Pest Control
I have used several Pest Control services in the past. In the end, it comes down to the technicians as well as the company policies. On my last service, Alex did a thorough job and were personable. The larger companies seem to increase prices regularly and it gets out of control. I would rather do business with…
Ryan was very professional from the time I opened the door, this company has been my go to for 2 years now and I highly recommend them. I will continue to use the services they provide. Thanks Ryan much appreciated!
Through, kind, and respectful. 🤞 the problem is solved.
Very helpful and professional, quick service
Trevor. Did a great job.
I have used Point Pest Control for about 2 years. They are always thorough, courteous and make sure if I have any other concerns.
Ryan was very open to listening to my needs.
Gavin is the best! Always on time. Always knows what we need before we tell him, but still listens intently. And is a heck of a nice guy to boot!
As always Jarod was polite and professional.
Mathew was very thorough and professional.
Very knowledgeable, efficient, and detail oriented. Have had nothing but the best experience with everyone at Pointe Pest. Would 100% recommend their service for combating mice, rats, and other unwanted critters.
Pleasant and efficient service provided.
Good work with excepción that he forgot to leave the product for the black aunts
Josh gave me a heads up call 1-hour ahead of his arrival, much appreciated, and thoughouly went over the process and inquired if I had any issues that needed to be addressed. Then went to work , closed all my gates when he finished, and left leaving me confident that I won't incurr any bug issues for the next quarter. Thank you Josh!
Jordan was great! He was thorough, answered questions, explained the process and sought help for things he wasn’t sure of.
We have been using Pointe Pest for a couple years now and have had no issues with ants like we used to. The treatments have made all the difference. Mathew has been our tech several times and he's always friendly, courteous and does an excellent job. He has solutions for all our insect needs. :) Don't get me…
WOW. I don't think I've ever had worse service. We have an elm seed bug investigation in Portland. They came out quickly (during the one window I said I wasn't available) and the person who came had no idea what we were having done, did not know what the chemicals did, and complained that every house he had visited…
Today we had a new tech come to our home for our bimonthly service, Justin Bronkhorst, and he was very thorough and professional. He explained everything he would be inspecting and treating in todays visit, as well as the condition of bait stations. We were very impressed with Justin and hope that he can return for our next service. Thank you!
Zach was very efficient in getting my home protected for the Fall season. And, he was a really nice and personable young man.
As always, great quality work, attentive to detail and very reliable!
Ryan chatted with my better half about ants. He was friendly and helpful.
Great experience! Zachary was thorough and listened to my concerns.
This was the first time Ryan Lee serviced my residence for Pointe Pest Control! He was super! He explained everything he was doing and he did so in terms I could understand.
I have no live bugs in my home! 🚫🪲🐛
Great as usual
Ryan was on time, very professional and helpful.
The tech did everything we asked and was very knowledgeable about the service.
He was very respectful and knowledgeable, he also explained what he was going to do and what future services were available to us. Please keep up the good work.
Kris was very kind, informative and professional.
Joshua did a great job! This was my normal treatment I get 3 times a year. I never see any bugs at all!!!
Pointe pest is the best and a Chris was a great technician.
Laura is great and has treated my place a few times in the last couple years. Other technicians also good but Laura is friendly, thorough, and explains things! Not super stoked about the company’s phone system so I most appreciate being able to communicate with Point via text and email.
Jarred does a wonderful job. Professional and friendly!
Laura really did a great job today! Very thorough. I think she is the BEST!!!
I have always had great service from Pointe Pest Control. I would absolutely recommend them to everyone.
Jarred was professional and performed my quarterly maintenance.
Still have some Cobwebs remaining in some window corners so my rating is a bit high, but Landon was great to work with and professional.
Pointe Pest, Thomas, was great as usual. Always personal and always checks if we are having any problems.
Prompt, friendly service. Highly recommended! All the techs and the admin staff are helpful and efficient! Mathew is excellent!
Ryan did not call or text ahead. He treated only the front of the house but didn't knock or ring the doorbell even though someone was home. We have dogs so could have let them into the house so he could get into the backyard to treat but we didn't know he was here to perform the service. Recommend a standard of call…
Very polite and considerate of our pet.
Ryan was through and my insect issue has been resolved.. Look forward to continuing the service.
Brandon was wonderful. Very personable. Asked many questions in order to do the best job possible.
Great service! Landon is the best! So courteous, and always remembers to close the gates!
Great service and friendly staff. Ants are gone for almost a year now. Highly recommend.
Zach was very efficient & explained every detail to us this morning. We have used Pointe Pest Control in other homes & recommended themmany times to friends & neighbors! Always going the extra step to assure us the pests will be effectively managed!
Absolutely awesome! Gavin knows his stuff! Fast, easy and super informative!
Very professional, provided information to protect our animals and satisfied us by answering all our questions
Brandon did an excellent service appointment. He was on time and was a very considerate and informative serviceman.
My tech was very helpful, on time and very service-oriented.
Our family was impressed with how quickly and efficiently Tom was able to help us. His extensive knowledge and desire to help were welcomed! Thank you VERY much for finding solutions for each of our pest issues!
Very prompt response and extremely easy and friendly to work with
Our technician was Jeremiah who was awsome! Very professional and courteous. He explained everything very well and was very thorough. I would definitely recommend this company!
Great customer service! Our techs have been very professional and courteous. Ryan K. was here recently and listened to my concerns. He gave me options for stubborn sugar ants. Landon was here this week and he, too was very professional and informative. I recommend this company! Thank you!
Kenny at Pointe Pest Control was quick, efficient, and professional. He was willing to take time to answer any questions we have and to find out any trouble spots. I highly recommend this company for your pest control needs.
Michael was thoughtful, personable and took care of my concerns.
Always good service
We have loved Gavin from the first time he came to our house. He’s always on time, polite, courteous and professional.
Thanks Laura. You sent message when headed to my home. You cane to door, announced arrival and we went over details. You've been here before but it's been 2 yrs. Thanks for listening and doing areas thorough as I asked and making sure gates were closed as u left and respecting plants as you sprayed. Professional and nice.
Explained what he did and completed work quickly
The Pointe guys are on Pointe. I love that they can come for a real fair price, and I have been using them for several years now. Never a bug in the house, baby ants, just a few made it in, but then it is fixed immediately by them. That's not their fault. I had a mouse, and they got it too. It is a very nice…
Always shows up on time with a friendly text reminder the day before.
Jordan always does a great job!
Ian was polite and professional. He helped answer all of my questions and treated the several pest issues we were having.
Quick and to the point but listened to and answered questions. Didn't have to wait long to get appointment. Seems to be a good guarantee of work.
Gavin always does a good job!
I am so impressed by the entire staff of Point Pest Control. Always the best!!
Samuel was extremely professional and well versed in his field. Support informative about a small bee’s nest hiding in a garden box. Definitely 5 star service today!
Matthew has been to our home several times. He is always friendly and professional. He also remembers issues we have had in the past. He takes care of us and he is another reason that we stick with Pointe Pest Control.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Ant extermination | 1699 | $76–$246 |
| Spider extermination | 1513 | $61–$128 |
| General pest inspection | 1036 | $56–$128 |
| Hornet & wasp extermination | 889 | $96–$323 |
| Rodent extermination | 762 | $76–$282 |
| Bug & insect extermination | 553 | $61–$133 |
| Bee extermination | 288 | $181–$371 |
| Home inspection | 218 | $71–$159 |
