Experts Reviews · Company report
Pointe Pest Control - Portland logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%91+22.1Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty94−0.6Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORE

Pointe Pest Control - Portland

Portland, OR · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #61Position by Experts Score among all companies we track in this category. of 113 cockroach control · 4.9★ from 5,053 Google reviews

Report card

Percentile vs other cockroach control (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Pointe Pest Control - Portland is better than 92% of cockroach control.A
92
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Pointe Pest Control - Portland is better than 91% of cockroach control.A
91
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Pointe Pest Control - Portland is better than 94% of cockroach control.A
94
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Pointe Pest Control - Portland is better than 100% of cockroach control.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Pointe Pest Control - Portland is better than 100% of cockroach control.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Pointe Pest Control - Portland is better than 100% of cockroach control.A
100

Reviews for your job

Customers hired Pointe Pest Control - Portland for 8 kinds of job.

Pointe Pest Control - Portland for flea & mite extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.192
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.94
Usually paidThe price range customers picked most often for this job.$100–120
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$150–$371
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 94/100.How Job match is calculatedBuilt only from reviews Google tagged “Flea & mite extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 69
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.88%

All 192 Google reviews tagged “Flea & mite extermination” · showing 20

Karin10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Josh did an exceptional Job. Addressed our needs, checked in with us when he was finished, and was friendly and professional. Thouroughly explained what he had done.

Reasonable priceHome inspectionRodent exterminationTermite inspection
John9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Logan, our technician, arrived on time and was very professional and thorough in completing our home's initial service. After the treatment, he alerted me to an important issue regarding an open foundation vent. The screen cover is missing, and we now plan to get a cover installed before cold weather hits and we…

Ant exterminationFlea & mite exterminationHome inspection+ Responsiveness+ Punctuality+ Quality
DanielleLocal Guide · 7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★

Tech was suppose to be at are home around noon and I called at 2:30 and still no tech. Plus this was the 3rd time they had to reschedule are appt. They have a huge turn over of techs. We have been with this company for 7 yrs and the last 5months have been no services and cancel last mins. I hope they can fingers out why they have a high turn over now..

Spider exterminationFlea & mite exterminationAnt extermination+ Responsiveness+ Punctuality+ Quality
Jennifer8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Very knowledgeable, efficient, and detail oriented. Have had nothing but the best experience with everyone at Pointe Pest. Would 100% recommend their service for combating mice, rats, and other unwanted critters.

Reasonable priceRodent exterminationSpider exterminationFlea & mite extermination+ Professionalism
Victor7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Good work with excepción that he forgot to leave the product for the black aunts

Paid $100–120Reasonable priceRodent exterminationSpider exterminationFlea & mite extermination
MarcLocal Guide · 58 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Gavin is the best he took great care of our property.

Hornet & wasp exterminationRodent exterminationTermite inspection+ Responsiveness+ Punctuality+ Quality
joe7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

He was very respectful and knowledgeable, he also explained what he was going to do and what future services were available to us. Please keep up the good work.

Paid $120–140Reasonable priceRodent exterminationSpider exterminationFlea & mite extermination
Clou4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Jarred Lathan was my tech and he did a Wonderful job!

Ant exterminationFlea & mite exterminationHornet & wasp extermination
Sharon6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Service technician was very courteous and thorough. Asked if I needed any special treatments for recent pests that had been observed. Waspleased with the service provided.

Spider exterminationFlea & mite exterminationAnt extermination+ Responsiveness+ Quality+ Professionalism
Mary6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Laura was the most efficient and thorough of all the Pointe Pest technicians that have serviced my home in the past 3-4 years. She was careful with both exterior and interior product applications, provided tips for limiting exterior pests from house entry, and provided Bell Lab traps for bedrooms where spider bites…

Ant exterminationBat exterminationFlea & mite extermination+ Responsiveness+ Punctuality+ Quality
ChristiLocal Guide · 205 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Gavin is our absolute favorite tech. Gavin always ensures our service needs are met.

Flea & mite exterminationRodent extermination
Franklin7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Always good service

Ant exterminationBug & insect exterminationCockroach extermination
Becky11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Michael is great to work with. He is professional, knowledgeable, and very helpful. I know my home is being taken care of when Michael is there.

Ant exterminationFlea & mite exterminationGeneral pest inspection+ Quality+ Professionalism+ Value
Ronnie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Gavin always does a good job!

Ant exterminationBed bug exterminationBug & insect extermination+ Responsiveness+ Punctuality+ Quality
David12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

I have been using Pointe Pest Control for almost 3 years now and their service has been wonderful. Highly recommend!

Ant exterminationBed bug exterminationBee extermination+ Responsiveness+ Punctuality+ Quality
JoeLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Gavin is always friendly and does a great job. Highly recommend him as your tech. Thank you. Also he deserves more than 10$.

Ant exterminationBed bug exterminationBug & insect extermination+ Responsiveness+ Punctuality+ Quality
m9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

He introduced himself as Gavin, he's engaging, efficient, friendly with a great attitude!

Ant exterminationCockroach exterminationFlea & mite extermination
Dana3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Excellent treatment, professionally and courageously provided by Joey!

Ant exterminationBug & insect exterminationCockroach extermination+ Quality+ Professionalism
RalphLocal Guide · 33 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

The two gentleman, Ian and James were professional and gave a full explanation of what they found and what they did. Very happy with their work.

Ant exterminationFlea & mite exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
Kelli2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Michela, our technician was very polite and knowledgeable. She took her time and in my opinion maybe even a bit longer since we were having such a bad flea infestation and nothing that we had been doing was working. She treated for the regular stuff but focused on the fleas and spent quality time at our home.…

Ant exterminationFlea & mite exterminationHome inspection

Show more flea & mite extermination reviews (172 more) →

Price

$124+17% vs typical cockroach control

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 14%Reasonable 75%Overpriced 3%Not sure 8%

Jobs customers hired them for

JobReviewsCategory typical
Ant extermination1699$76–$246
Spider extermination1513$61–$128
General pest inspection1036$56–$128
Hornet & wasp extermination889$96–$323
Rodent extermination762$76–$282
Bug & insect extermination553$61–$133
Bee extermination288$181–$371
Home inspection218$71–$159

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