How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%91+22.1Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty94−0.6Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCOREPointe Pest Control - Portland
Portland, OR · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #61Position by Experts Score among all companies we track in this category. of 113 cockroach control · 4.9★ from 5,053 Google reviews
Report card
Percentile vs other cockroach control (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Pointe Pest Control - Portland for 8 kinds of job.
Pointe Pest Control - Portland for flea & mite extermination
Clear ✕All 192 Google reviews tagged “Flea & mite extermination” · showing 120
Josh did an exceptional Job. Addressed our needs, checked in with us when he was finished, and was friendly and professional. Thouroughly explained what he had done.
Logan, our technician, arrived on time and was very professional and thorough in completing our home's initial service. After the treatment, he alerted me to an important issue regarding an open foundation vent. The screen cover is missing, and we now plan to get a cover installed before cold weather hits and we…
Tech was suppose to be at are home around noon and I called at 2:30 and still no tech. Plus this was the 3rd time they had to reschedule are appt. They have a huge turn over of techs. We have been with this company for 7 yrs and the last 5months have been no services and cancel last mins. I hope they can fingers out why they have a high turn over now..
Very knowledgeable, efficient, and detail oriented. Have had nothing but the best experience with everyone at Pointe Pest. Would 100% recommend their service for combating mice, rats, and other unwanted critters.
Good work with excepción that he forgot to leave the product for the black aunts
Gavin is the best he took great care of our property.
He was very respectful and knowledgeable, he also explained what he was going to do and what future services were available to us. Please keep up the good work.
Jarred Lathan was my tech and he did a Wonderful job!
Service technician was very courteous and thorough. Asked if I needed any special treatments for recent pests that had been observed. Waspleased with the service provided.
Laura was the most efficient and thorough of all the Pointe Pest technicians that have serviced my home in the past 3-4 years. She was careful with both exterior and interior product applications, provided tips for limiting exterior pests from house entry, and provided Bell Lab traps for bedrooms where spider bites…
Gavin is our absolute favorite tech. Gavin always ensures our service needs are met.
Always good service
Michael is great to work with. He is professional, knowledgeable, and very helpful. I know my home is being taken care of when Michael is there.
Gavin always does a good job!
I have been using Pointe Pest Control for almost 3 years now and their service has been wonderful. Highly recommend!
Gavin is always friendly and does a great job. Highly recommend him as your tech. Thank you. Also he deserves more than 10$.
He introduced himself as Gavin, he's engaging, efficient, friendly with a great attitude!
Excellent treatment, professionally and courageously provided by Joey!
The two gentleman, Ian and James were professional and gave a full explanation of what they found and what they did. Very happy with their work.
Michela, our technician was very polite and knowledgeable. She took her time and in my opinion maybe even a bit longer since we were having such a bad flea infestation and nothing that we had been doing was working. She treated for the regular stuff but focused on the fleas and spent quality time at our home.…
Jeremiah and his partner were wonderful. Very helpful, quick to answer any questions and thoughtful of our pets!
Jeremiah was on time and super nice and helpful! Very knowledgeable and friendly. I really appreciated the call ahead when he was ten minutes away, as well as him treating outside first so I could finish the last few minutes of prepping inside
Sean and Christian provided outstanding service! Very friendly and thorough in their work.
Jeremiah was very proficient and professional with everything he did. He is welcome back in our home anytime.
The tech was professional and knowledgeable. Great company to perform our pest control.
Excellent service as always. Our technician knocked on our door to verify what we wanted done & if we had anything to add that might help how he treated our home. He also followed up when he was finished. If you are in need of Pest Control I highly recommend you call Pointe Pest Control. They will attend to all…
Very helpful and explained their service
I can’t even begin to tell you how professional and nice these people were to me! We will continue to use pointe pest control for our needs! We appreciate the professionalism and kindness shown to us and how quick and easy the process was. I don’t usually leave reviews but after dealing with them and how great they…
Gavin did a great job pointing out trouble spots, how he would treat them, and what to expect. He was prompt, courteous, and respectful of my home. GREAT JOB GAVIN!
James is thorough and incredibly helpful. 10/10.
Jeremiah and Ryan were great and weren’t bothered by my teenagers attitudes or messy rooms. They took it all with good humor and we’re very thorough.
the people that come to do my insect treatments are always polite and cooperative, they notify me when they arrive and ask if I have any special concerns. they always let me know when they complete the tasks I request and what they did to accomplish their treatments. I have no complaints
Jake was the best! Explained everything.
Very respectable, he understood my Concerns . I just waiting for the 3 weeks and see that we won’t have the spider and flea again Thank you for your service .
Max was very accommodating. His schedule freed up , so he contacted me saying he could be there early. Unfortunately, I was at work and had to keep my original appointment. He said that wasn’t a problem. He showed up on time. Explained everything in detail about the process and what would happen with all…
Jeremiah was prompt, polite, professional and answered all of my questions. I appreciate his demeanor very much.
We really love Pointe. Every single person we have talked to has been exceptionally nice. They take their time to explain what they’re doing, what we can expect, etc. I know we are in good hands and sincerely appreciate them!
Ian was super awesome, kind, considerate, helpful, and explained everything he was going to do! Thank you my dude!
Very prompt and courteous employee! Give this man an A+
Service was done quick and haven’t noticed any bugs Inside our house since!
Ryan was very friendly and very informative. He performed his job efficiently and was respectful of our property. Great job!
Good job has helped
Zach with Pointe Pest Control did a very thorough job explaining what he was doing and possible future services needed.
Ian was my technician and was very attentive, knowledgeable and helpful.
Ryan was fantastic and very thorough in his service on our home. We have a service plan set up for every 3 months. They always show up on time and do a wonderful job! Our home has been pest free for 2 years now even with new home construction.
Jonathan was super handy and knowledgeable I was very impressed by his expertise he look like he went the extra mile, very pleased. Hope it works as well as they say
Zach is very knowledgeable and professional!
Made all of this fast and easy. I left my information on their website, they called the next day. We talked about what I was looking for. Very knowledgeable and friendly staff. They sent over paperwork and after signing had a technician out in just a few days. Jonathan came out and walked the property with me,…
We have been really impressed with Point Pest control. Service is really good and cheaper than many competitors.
Ryan
Kevin was very professional.
Brandon W. Was very professional and explained everything. He went out of his way to come back after I had not been able to be at home at the original time.
Ryan is a great technician! He went above and beyond to make sure every area of our house was covered. He was thorough with his explanation of the services he performed and had the job done in no time at all. Thanks Ryan!
Ryan just treated our new home and did a great job! He was polite, efficient, knowledgeable, and made sure to answer all our questions. We are very satisfied :)
Courteous and thourough. Considerate of recent outside work. Very professional and did a good job. Also, communicated what and where he was working. Thank you.
Brandon W. Great job very professional thank you!
Thankyou to Mike for coming out today!
Ryan, thank you very much for helping my house. You come to my house in the perfect time we need and you are the person.
Brandon W was great. On time, professional and very efficient.
Brandon W
Pointe is responsive and the techs are friendly and professional
Ryan was very professional and personable. He was quick, thorough, and efficient.
Bob and Scott were great! Couldn't ask for better service!
Ian did our first service today. He did well at explaining the whole process. Very thorough, and courteous.
My tech Ian was on time, friendly and informative. He took care of a nice sized hornets nest and sprayed for all the bugs and checked for rodents. First visit and so far I am very pleased with the level of service and professionalism Pointe Pest has shown me. Thanks again Ian!
My first experience with Ryan and Abra were awesome! I was expecting a little bit for alot and I got the full treatment for less than I was expecting!! The professional appearance and both their personalities made my experience perfect!! And how reassuring it is to know they'll be back several times this coming year!! 5 stars and beyond!!!
We just had our first treatment inside and outside for spiders and bees. He was very nice, professional, and courteous!!
Megan is very professional and kind. Let's me know what she finds and when her service is complete. Thank you.
As always this company does a great job. Zach came by checked if I needed anything else other than routine work. He was very mindful of the dog bowls and anything we wouldn’t want to be sprayed. Great company with an excellent representative today.
Brandon W. was friendly, professional and walked us through the entire process so we felt good about what he was spraying. Looking forward to using them again for preventive measures!
Brandon W. was so helpful and super courteous. A very capable and professional young man.
Kevin was very professional, efficient and prompt. I’m very happy with this service, company and it’s employees. Highly recommend!
Very impressed by this service and business model. Adler was our sales guy and was responsive to our needs. The team followed through exactly as promised. Skyler and Brandon were punctual, professional and took pride in their work. Explained everything thoroughly and answered all my questions knowledgeably. Would…
Zach was great! He listened well and asked questions to make sure he did the job right. Then he asked me to look over his work and told me exactly what he had done.
Brandon was the technician. He arrived right on time, was knowledgeable and professional, asked if I had questions, and was able to provide answers. He was very respectful of my property. Brandon is pleasantly friendly, but knew where to draw the line between conversation and work. He got the job done in good time.
This is my first treatment I feel that Chris and his helper Abby did a great job thanks guys
Ryan
Brandon
Ryan
Ryan from Pointe Pest Control was very professional and kind. Pointed out things around my house that I was unaware of and made sure concerns I had were taken care of. Great customer service!
Ryan and Ian came out and did a wonderful job, they found a huge yellow jacket nest and took care of it. I would definitely recommend.
Brandon did a real nice job
Ian was very professional and helpful. Showed up on time and was quick and helpful with any questions. Great service!
Ian was extremely courteous, professional and friendly.
Chris was very courteous and professional! Arrived on time and was finished within an hour! I highly recommend this company!
Usually I don’t care much for unsolicited visitors selling products or services and try to avoid them but my wife hates spiders so I thought I would hear them out. Ethan was very knowledgeable and informative, described and did a great job selling their services. Weary to make a commitment without researching them…
Ryan was very helpful did awesome work and very informative
Zach was very professional and addressed the additional areas where we had ants.
Great customer service
Double Ryan's were friendly and competent. Explained what they were doing and why. Also, told us of items we might think about having done. Appreciate them.
Brandon and Ryan H stopped by and did a great job. Answered all our questions and were very flexible in allowing us time to prep.
Acted very professionally and they thoroughly explained everything
Thank you McKenzie Derheim for doing a great job. Much appreciated!
Friendly and thorough. Service seems to be working as we have had very little bugs around the house the last year
What a nice young man and how professional he handled extra questions we had. His response was “sure we can help with that”. He also wore a mask and handled himself very safely.
Brandon
Nice and professional, thorough. Their communication is reliable and they always come through when they say they do. I very much appreciate them and their service.
Ian was great and did a through job
Brandon did an excellent job and was very professional, highly recommend Pointe Pest Control
Christ and Ryan did a great job outside my house to get rid of the bugs and prevent more. They also gave recommendations to help in future. Also Ethan was very professional without being pushy. Overall a good experience. Thank you.
Solid work! Thorough follows. Great conversations and quick work. What could be better?
Very fast, friendly, and professional! Definitely would recommend and intend on using their services from here on out. They do a great job inspecting the area and informing me of any potential entryways for possible pests. They've been a great assistance to myself and my family. Be sure to request for Ryan and Ian!…
Pointe Pest Control has been great to work with, and the technician was as well. Thank you!
Top notch professionalism and timely manner. The service tech was very knowledgeable and great at communicating their services. He took me over all of what he was going to do in his first look and then told me the concern areas. We discussed what I was concerned with and how to correct all issues found. By the…
Zach, Isaiah and Abby were very professional. Each of them have wonderful easygoing personalities. They are knowledgeable and did a great job. No pressure about services. Overall, great company with good employees.
Isaiah, Zach and Abby were all very professional and easy to work with. They were detailed and did a great job. They also provided a very detailed explanation of what they do and what to expect. Would totally recommend them to friends and family.
Meghan was extremely professional and very courteous. She took great care in spreading the deterrent to keep everything away. I am quite pleased she was her again and hope to have her always. My grandson who is terrified of spiders feels safer as she was here last week or so and we haven’t see a spider or ant at…
Pointe Pest Control does an excellent job servicing our house on a quarterly basis. We have been very happy using them and no longer have any pest issues.
👍 Good Job!
We have had really good experiences with pointe pest control and having Mathew here today was great I had some areas of concern and he was able to answer all my questions. Thanks! Liz Church
Matthew was respectful, courteous, friendly and knowledgeable
Make sure you know exactly what you will pay. They have a monthly charge & a “per visit”.
The tech that came today, was the tech I had for my initial service . She is professional, understands the need for a couple of minutes to take care of my dogs. The service is very thoural, and in the end always make sure to let me know what was done and if I have questions. Great service.
The tech was friendly and very knowledgeable. Great product and service. Highly recommend. A+++
Alan ans his helper (I’m sorry I forgot his name service 10/21) were amazing. They listened to my concerns, and addressed them appropriately. My account lists I have a bunny in the backyard. They saw my escaped bunny and informed me right away. I couldn’t ask for a better company and service.
Great service
They are the best!
Jason did a great job & was knowledgeable. Bret then followed up with amazing service in a highly professional manner!
Rating only, no written review.
Rating only, no written review.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Ant extermination | 1699 | $76–$246 |
| Spider extermination | 1513 | $61–$128 |
| General pest inspection | 1036 | $56–$128 |
| Hornet & wasp extermination | 889 | $96–$323 |
| Rodent extermination | 762 | $76–$282 |
| Bug & insect extermination | 553 | $61–$133 |
| Bee extermination | 288 | $181–$371 |
| Home inspection | 218 | $71–$159 |
