Experts Reviews · Company report
Pointe Pest Control - Portland logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%91+22.1Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty94−0.6Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORE

Pointe Pest Control - Portland

Portland, OR · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #61Position by Experts Score among all companies we track in this category. of 113 cockroach control · 4.9★ from 5,053 Google reviews

Report card

Percentile vs other cockroach control (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Pointe Pest Control - Portland is better than 92% of cockroach control.A
92
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Pointe Pest Control - Portland is better than 91% of cockroach control.A
91
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Pointe Pest Control - Portland is better than 94% of cockroach control.A
94
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Pointe Pest Control - Portland is better than 100% of cockroach control.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Pointe Pest Control - Portland is better than 100% of cockroach control.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Pointe Pest Control - Portland is better than 100% of cockroach control.A
100

Reviews for your job

Customers hired Pointe Pest Control - Portland for 8 kinds of job.

Pointe Pest Control - Portland for general wildlife removal

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.53
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$195–$426
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 96/100.How Job match is calculatedBuilt only from reviews Google tagged “General wildlife removal”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 42

All 53 Google reviews tagged “General wildlife removal” · showing 20

MarcLocal Guide · 58 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Gavin is the best he took great care of our property.

Hornet & wasp exterminationRodent exterminationTermite inspection+ Responsiveness+ Punctuality+ Quality
Joe1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Please folks and their workers are always very professional. Thank you for the work

Ant exterminationBee exterminationHornet & wasp extermination
David12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

I have been using Pointe Pest Control for almost 3 years now and their service has been wonderful. Highly recommend!

Ant exterminationBed bug exterminationBee extermination+ Responsiveness+ Punctuality+ Quality
Syrah2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Chelsea came out and performed an initial assessment. You couldn't wish for someone who was sweeter and professional. An absolute delight. Within a few hours, we had Jeremiah come out and take care of our pest problem. He was very pleasant and professional. I am happy to be a subscriber to such a wonderful company…

Home inspectionGeneral pest inspectionRodent extermination+ Responsiveness+ Punctuality+ Quality
CharlesLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Great service. Everyone is professional and reliable. Ian did a great job. Thank you. Chuck Oldfield

Ant exterminationGeneral pest inspectionRodent extermination+ Responsiveness+ Punctuality+ Quality
TiffanyLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I have been a client for shy of a year. Pointe Pest Control has been a top notch company for our residential needs. Ryan, was particularly helpful today, explaining what he did and what we should look out for. He was prompt, courteous and knowledgeable about his task. We love having you guys watch our back when it comes to pest control.

Ant exterminationGeneral pest inspectionSpider extermination+ Responsiveness+ Punctuality+ Quality
RobinLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Ian Richter has been outstanding serving our home. His skills as a technical show why we chose Ponite pest, his experience is really above words with the kindness and courtesy he has. thanks again.

Ant exterminationRodent exterminationSpider extermination+ Responsiveness+ Punctuality+ Quality
QuincyLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

She was courteous, quick, and precise in her execution and report

Ant exterminationCockroach exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
Emma5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

We’ve had problems with mice, rats, spiders, and bees. Perks of an almost 50 year old house. Nevertheless, Brian has been wonderful with helping us keep everything away so we don’t have to worry!

Bee exterminationHornet & wasp exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
Matt5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Ryan was very professional and Pointe Pest has been effective in treating my house.

Ant exterminationHornet & wasp exterminationRodent extermination+ Punctuality+ Professionalism+ Value
Brad5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Ryan is a great technician! He went above and beyond to make sure every area of our house was covered. He was thorough with his explanation of the services he performed and had the job done in no time at all. Thanks Ryan!

Ant exterminationFlea & mite exterminationHornet & wasp extermination+ Responsiveness+ Punctuality+ Quality
StephanieLocal Guide · 8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Ryan just treated our new home and did a great job! He was polite, efficient, knowledgeable, and made sure to answer all our questions. We are very satisfied :)

Ant exterminationFlea & mite exterminationHornet & wasp extermination+ Responsiveness+ Punctuality+ Quality
JoJo1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Bob & Cameran did an awesome job. They were both very professional, informative and helpful. Highly recommend this service!

General wildlife removal+ Professionalism
Brooke6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Brandon W was great. On time, professional and very efficient.

Ant exterminationBed bug exterminationBee extermination+ Responsiveness+ Punctuality+ Quality
Hydrek1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Ryan was informative about what he was doing and very professional

Ant exterminationBee exterminationCockroach extermination+ Punctuality+ Professionalism
Mary2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Brandon W was great!

Ant exterminationHornet & wasp exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
Gina6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Brandon W. Did a wonderful, thorough job and was very professional and courteous! So glad we invested in this service.

Ant exterminationGeneral pest inspectionRodent extermination+ Responsiveness+ Punctuality+ Quality
Kathleen5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Ryan & Skyler were very professional. Explained what they were going to do & when they were done explained exactly what they dod. They were very efficient & let me know what the fees were & what was covered. They dod a great job & I will definitely continue to us Pointe!

Hornet & wasp exterminationSpider exterminationGeneral wildlife removal+ Responsiveness+ Punctuality+ Quality
Leanne5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Brandon W. was friendly, professional and walked us through the entire process so we felt good about what he was spraying. Looking forward to using them again for preventive measures!

Ant exterminationBed bug exterminationBee extermination+ Responsiveness+ Punctuality+ Quality
Margarita2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Kevin was very professional, efficient and prompt. I’m very happy with this service, company and it’s employees. Highly recommend!

Ant exterminationBee exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality

Show more general wildlife removal reviews (33 more) →

Price

$124+17% vs typical cockroach control

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 14%Reasonable 75%Overpriced 3%Not sure 8%

Jobs customers hired them for

JobReviewsCategory typical
Ant extermination1699$76–$246
Spider extermination1513$61–$128
General pest inspection1036$56–$128
Hornet & wasp extermination889$96–$323
Rodent extermination762$76–$282
Bug & insect extermination553$61–$133
Bee extermination288$181–$371
Home inspection218$71–$159

Compare with