How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%91+22.1Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty94−0.6Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCOREPointe Pest Control - Portland
Portland, OR · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #61Position by Experts Score among all companies we track in this category. of 113 cockroach control · 4.9★ from 5,053 Google reviews
Report card
Percentile vs other cockroach control (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Pointe Pest Control - Portland for 8 kinds of job.
Pointe Pest Control - Portland for home inspection
Clear ✕All 224 Google reviews tagged “Home inspection” · showing 180
Josh did an exceptional Job. Addressed our needs, checked in with us when he was finished, and was friendly and professional. Thouroughly explained what he had done.
Technician was knowledgeable, friendly and thorough. Feel certain thankful
Daniel is. Great service provider for Pointe Pest Control. He is pleasant, professional and explained the service es provided.
Gunnar was great, went through the whole property and really explained his work. Thanks
Logan, our technician, arrived on time and was very professional and thorough in completing our home's initial service. After the treatment, he alerted me to an important issue regarding an open foundation vent. The screen cover is missing, and we now plan to get a cover installed before cold weather hits and we…
Zachery came and did a good thorough job! He was careful around the consumables in my garden and explained everything he did around the house upon completion.
We found a rat in our yard, I called and had the problem taken care of in a couple days. Our traps showed activity and were refilled. Service was excellent and handled professionally and friendly.
Respectful and thorough
Conner did a wonderful job. He was very polite and thorough
Helpful
They always do a great job! They respond quickly. Techs are always friendly and professional.
Fast friendly service. I am grateful for all the information and help with this difficult situation.
Technician was friendly and informative of his process.
Quarterly pest treatment and inspection. Courteous and always gets the job done.
Allan is always great
Brandon was fast and curtious!
Tommy did fine, but failed to latch the gate to our fence and our dog got out.
Alex was so great! He was so accommodating. I really appreciated his helpful energy and professionalism! I’m so happy I chose this company, great prices & integrity.
He dis a thorough job, and listened to my problems with ants.
Thanks Kenneth!
Thank you Zeke your the best as always ❤️ See you next time
Excellent service as always!
Been using service for 2 years i am Satisfied 👍
Question why the technicians don't wear appropriate PPE - they handle chemicals daily...⁉️
The last person that came to my house was really rude and sat in my driveway for like 20 minutes after they were done and scrolled on his phone. Really rude and unprofessional.
Knew where all the trouble spots where checked bait boxes replaced what was needed and sprayed in all the right areas
Clear communication
Pointe Pest Control is the best service to assess our needs and take care of our home. Roof rats begone! Also spiders and any other unwanted critters.
Tom and Colby are always friendly and courteous. Very professional!! Thank you!!
Great service once again by Stevie from Pointe Pest Control.
Matthew was great! Friendly, explained everything, and respectful!
After treatment, Robert stopped to explain what he found about our rodent problem and answered my daughters questions about the chemicals used. She was very happy and satisfied to have the complete information, and it's environment friendliness for animals and soil.
Forrest did a great job. Knowledgeable, helpful.
Very nice , polite professional service
No problems since pest control has been doing our service. Great company.
Mike says he placed mouse deterrent in my shed, as requested.
Jacob is always knowledgeable , professional, and friendly. I like having Jacob consistently as our technical.
Very professional. Let me know what services he would be performing and had asked if I had any questions or concerns.
POINTE has the most friendly, professional and knowledgeable pest control technicians. Derek is pleasant, thorough, and efficient. He always checks in to ask if we're having any pest issues, makes sure our questions are answered, and our concerns are met. Our home has felt so much cleaner and safer over the past…
Great service, he was on time and very thorough on his inspection.
Always such a top quality person and job that comes to give us pest control!!! Thank you!
Leslie was great. She is prompt, communicates well before and after her visit, and she patiently answers all my questions.
Justin was very courteous and knowledgeable about the service I had done. After he finished, he gave me a recap of what he saw and what they could do about it. I appreciate the information and courteous service.
Always on time reliable and a pleasure to work with.
Received excellent service from Russell as always.
I've been using Point Pest Control for many years. I am highly satisfied with them. Their service people are very kind and are quick and efficient.
I think the company has done quite a thorough job. I am grateful.
John did you good job. Contacted me when he arrived, checked all of my rodent traps, sprayed and was gone. All in a jiffy. Thank you John!
Ryan is wonderful-so thorough and thoughtful! He did a great job for us today!!!
Prompt and professional!
Tom is a very good worker and knowledgable.
Alex is as very gracious. He explained everything that he was doing & he expressed care & concern for my children & pets.
Jarred was very curtious and thorough! We will monitor to determine effectiveness.
Ian came to my house today and reminded me that he had been there before. He knows his product and its application but he's a really friendly, nice and polite guy. Thank you Ian. Please come back to help me again soon. Martha
Awesome service!
Micheal, is proffessional, to the point and diligent at his work. I trust him to always do the excellent job. If he cant be my tech then i pass the spointment till he can..good tech, a value to pointe's customer service.
Quick response time! Very knowledgeable service provider.
Thorough and consistent. Very happy with Gavin’s work.
Chris was courteous and informative during his inspection.
Landon was great sprayed for my bugs and told me about mice control Thanks Landon m O
Joshua E is great! Prompt, sprayed needed areas, and provided great answers. Great service as always
Jordan was great! He was thorough, answered questions, explained the process and sought help for things he wasn’t sure of.
Justin was friendly, informative. We discussed mice showing up and he advised me of two possible places they could be entering. Quick, thorough and efficient.
Today we had a new tech come to our home for our bimonthly service, Justin Bronkhorst, and he was very thorough and professional. He explained everything he would be inspecting and treating in todays visit, as well as the condition of bait stations. We were very impressed with Justin and hope that he can return for our next service. Thank you!
Brendan serviced our yard on 8/14/2025. Brenden is a very delightful person, very courteous and efficient.
On time, knew treatments we had used before and added a couple new areas we requested.
Russell provided such amazing service and was very thorough and kind! He spent his time to do the inspection and caught a rodent hole going into my crawlspace that would’ve led to complications down the road. Thank you, Russell for providing such great support!
The tech did everything we asked and was very knowledgeable about the service.
Matthew was on time, very polite and thorough I would highly recommend him. He is a good representation of POINT PEST CONTROL.
Quick efficient and polite
Prior to starting treatment, Tom asked if there were any areas of concern. Having just been stung by a wasp two days prior, I appreciated his checking in beforehand so he could treat the appropriate area.
I appreciate your work, Jesse!
Always great servicr
Gavin was great!
Tom was very knowledgeable about the products and services and very courteous while he was here
Very knowledgeable, thorough & friendly. Very attentive to my wife’s concerns & questions.
Justin did a great job handling an aggressive wasp nest and making sure my pets and chickens were all still safe. Thank you!
Great so far!
Matt was friendly, efficient and knowledgeable. He took care of my concerns with spiders. You guys are great!!
Still have some Cobwebs remaining in some window corners so my rating is a bit high, but Landon was great to work with and professional.
Jesse S. was very polite, professional and thorough in his job!
All the service techs and office staff have been great and very respectful of time, people, and property. and the service worked ... rats disappeared. We have recently added quarterly control of sugar ants that have become more annoying over time, and now we expect they'll be gone too. Appreciate the pro-active…
Good job as always.
Very thorough and helpful. Great service.
Ian was very efficient and thorough, and did a very professional job!!
After a couple of mishaps of finishing a service (partially my fault) Christian came out to complete the job. I had locked myself out of the house and my phone was inside. He was kind enough to call a locksmith and gave them all the info so someone could meet me. Thank you Christian, you are a fine person.
Jordan was right on time and did a great job of explaining everything to me. Very professional.
Rob was thorough kind and professional.
Brendan came out quickly and eliminated the ant problem that another company was unable to resolve
Always good service
I like it all! Except I wish I could be there when they come to let them in the house to spray.
Excellent service!
Jordan always does a great job!
Quick and to the point but listened to and answered questions. Didn't have to wait long to get appointment. Seems to be a good guarantee of work.
Gavin always does a good job!
Brendan was friendly & professional. He took the time to listen to our concerns & addressed them accordingly. He was careful & meticulous with his coverage & respectful of property. Outstanding young man!
Matthew has been to our home several times. He is always friendly and professional. He also remembers issues we have had in the past. He takes care of us and he is another reason that we stick with Pointe Pest Control.
Very good service!!!9
The technician was thorough and pleasant to work with.
Matt was very friendly & answered all my questions!!!
On time, worked independently took care of me very nicely.
Hope we can get Mathew to service our home on a regular basis.
Our Pointe Pest Control tech Tom was friendly, courteous and he did a thorough job around the perimeter of our home. We had an ant problem. If you know what I'm talking about it gets irritating. Notice I said "had"...thank you Tom and PPS.
Professional application
Very polite and very professional
Friendly and Thorough Answered all questions and requests
Very responsive and helpful company. Ryan & Jeremiah came out to perform an initial spraying and inspection of the home for preventative service. They were professional and helpful and explained what they were doing and about the spray they were using. Quick and efficient as well.
They were great! I highly recommend.
Everyone I spoke to during every part of the process was so gracious, kind and understanding of my situation and I so appreciate their hard, diligent work and they seem to go the extra mile when it comes to offering customer service. I will be using their long-term service and will recommend them to everyone. They…
I called them and wasn’t sure if I wanted to have someone come in, thought I could handle myself but unfortunately nothing was working, they called to check in with me and see what they could do to help which was really awesome. Chelsea came out super fast and was friendly. She walked me through the steps and made…
Michela, our technician was very polite and knowledgeable. She took her time and in my opinion maybe even a bit longer since we were having such a bad flea infestation and nothing that we had been doing was working. She treated for the regular stuff but focused on the fleas and spent quality time at our home.…
Came out for a mice infestation. Chelsea showed up after i called that morning and did a quick inspection. The price seemed reasonable. Jeremiah and Ryan came by less than a hour later and put out traps and bait. Cleaned up cobwebs and insect nests. Hopefully the mice will moving on soon! All three employees were professional and nice.
Sean and Christian provided outstanding service! Very friendly and thorough in their work.
On time, respectful of property and explained process well. I would highly recommend!
Very professional
Both Jeremiah and Chelsea were wonderful to work with. Very professional, efficient and clear in explaining the service and process. Very happy my neighbor recommended this company to me.
Forrest is very professional and thorough and has great a great personality.
Excellent service as always. Our technician knocked on our door to verify what we wanted done & if we had anything to add that might help how he treated our home. He also followed up when he was finished. If you are in need of Pest Control I highly recommend you call Pointe Pest Control. They will attend to all…
We were hearing some rodents in the ceiling/floor so my housemate found this group and asked them to come out. I met Jeremiah and Ryan at the house, and they were quick, kind, and professional. They called ahead to give an ETA and explained and asked about things before they did them. Hopefully we won’t be hearing any more critters soon!
I’ve been using this company for a couple of years and I love them. Forrest is great. He took his time to explain things to me and check every mouse trap I had out. He paid extra attention to the little things! Thank you
The technician (Ryan) was very professional and cared about our home.
Everyone I spoke with was so friendly and helpful and they came out to treat my house within 2 days of calling!!!
Great professional service. The technician waa timely and reached out before hand to let me know they would be early! Went through the extra steps of giving me traps free if charge highly recommend if your in the Saint helens area.
Max was very professional and explained every step of the process. I am glad he came out today due to the inspection of outside the home he found 3 wasp nest and took care of them for me and scheduled another appointment for a follow up. Great work Max I appreciate it.
My technician Matthew and his co-worker did a good job as usual. I love the response time when I need to call when it's not routine. In the many years I have used Pointe, I have never had any problems with pests or rodents. Thanks Pointe for taking good care of me.
Jeremiah was prompt, polite, professional and answered all of my questions. I appreciate his demeanor very much.
Great job….very good to work with!
Amazing, thorough, heplful & very professional
Yikes - we have mice in the crawl space! Zach and Navarre helped identify their entry point and gave us detailed instructions on how to plug the hole. Very friendly and professional.
Very professional and kind staff.
Zach & Justin did a great job! We have been so busy we needed help with our summer time projects. They completed their work and left everything super clean. Very professional service. Now smells or worrisome chemicals laying around.
Everyone has been on time, professional, and courteous answering all my questions and making sure we felt taken care of. Glad to have this service!
She was fantastic!! Thanks so much
Jeremiah was awesome. Punctual, knowledgeable, easy to speak with about concerns. The summary after his visit was informative and appreciated. Chelsea was here the day before to perform an inspection of a suspected intruder in the attic. She also was friendly, upbeat, and personable.
Professional and courteous! Too early to tell impact of service on the spiders but we were taken care of and he respected our wishes. Appreciated leaving the snails alone 🙂🐌
Very good choice for pest control. Will come out to exterminate problems in between service. Very nice staff.
Very nice and professiona
Both the sales and exterminator we're very professional, friendly and informal. Thank for your help POINTE Pest Control.
Just started using this service, very impressed with initial visit and work done. Zach was super knowledgable and friendly!
Laura came and took care of the spider and bug problems in less than 45 mins. She was respectful and kind. She answered all my questions and took care not to damage any outside plants. I would definitely have her back.
Pointe Pest Control was fantastic to work with! Andy was very thorough and respectful in dealing with some of our concerns. They responded quickly and did a great job ad securing our place!
Brandon and Zack were very professional, knowledgeable, and friendly. Highly recommend.
Chelsea came out and performed an initial assessment. You couldn't wish for someone who was sweeter and professional. An absolute delight. Within a few hours, we had Jeremiah come out and take care of our pest problem. He was very pleasant and professional. I am happy to be a subscriber to such a wonderful company…
Super responsive! Super kind! Knowledgeable. Couldn’t recommend them more!
Very responsive and professional company. Service is completed thoroughly and courteously. Will continue to utilize their services.
Zach and Brandon arrived on time or courteous and complete in their service.
I just signed up for Pointe's services so I don't feel qualified to rate quality or value yet. However, the gentlemen that have helped me so far (Chris and Tanner) have been friendly and professional. My technician (Chris) showed up on time, answered any questions that I had and seemed to work very efficiently.
Courteous, friendly staff. Thorough explanation of services. No chemical odors or visible spray residue.
Service was done quick and haven’t noticed any bugs Inside our house since!
We been using Point Pest Control for a number of years now, and we’ve always been satisfied with the efficacy of their preventive treatments and extermination efforts. Ryan was especially polite, prompt and professional.
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Ant extermination | 1699 | $76–$246 |
| Spider extermination | 1513 | $61–$128 |
| General pest inspection | 1036 | $56–$128 |
| Hornet & wasp extermination | 889 | $96–$323 |
| Rodent extermination | 762 | $76–$282 |
| Bug & insect extermination | 553 | $61–$133 |
| Bee extermination | 288 | $181–$371 |
| Home inspection | 218 | $71–$159 |
